Note fondée sur 864 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
4,5 Service et personnel
4,4 Confort de la chambre
4,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 5 févr. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
15 mars 2023 par Sr. Property Coordinator, Gestion de l’hôtel
Dear Virginie, Thank you for choosing our hotel. Our top priority is exceptional hospitality. Based on your rating, it appears we fell short of this goal. Your feedback will be used to help us improve our services and better serve future guests. We hope you will give us another chance to prove ourselves; we look forward to seeing you again on your next visit to the area.Melody MotleySr. Property Coordinator
par un voyageur
Excellent bref sejour
Publié le 11 nov. 2021 sur HotelsArrivée tard ( minuit) j’étais attendue et très bien accueillie. Chambre confortable et agréable. Personnel aux petits soins.
Super !
par un voyageur
Publié le 20 sept. 2021 sur Hotels
par un voyageur
Publié le 28 mai 2024
So lovely.
par un voyageur
Publié le 5 mai 2024
par un voyageur
Publié le 22 avr. 2024
par un voyageur
Publié le 28 févr. 2024 sur Expedia
The parking policy has changed and is limiting the ability to conveniently access and unload luggage. The new policy penalizes guests of the hotel and makes it very inconvenient. They are charging 2x the amount of the parking garage rate! And the hotel does not warn guests of this parking penalty before arrival, thus creating an annoyance for unsuspecting guests.
Commentaires de Gestion de l’hôtel
2 mars 2024 par Sr. Property Coordinator, Gestion de l’hôtel
Dear Martina, Thank you for choosing to stay with us and sharing your review. Our goal is to provide a seamless and memorable visit to all our guests; therefore, we apologize that this was not your experience. We regret your disappointment with the parking policies, and we can understand the frustration this caused. We would like to share that our parking fees are listed on the site, and we are sorry if this was not adequately communicated to you. We will share your comments appropriately as we are committed to improving our guests' experience and are grateful for your patience. We hope you will revisit us for a more gratifying stay. Safe Travels.Melody MotleySr. Property Coordinator
par un voyageur
Publié le 27 févr. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
29 févr. 2024 par Sr. Property Coordinator, Gestion de l’hôtel
Dear Lori, Thank you for choosing Philadelphia Airport Marriott. We are dedicated to providing a comfortable and pleasing atmosphere for all of our guests; therefore, we love that you had a pleasant stay. It was our pleasure hosting you, and we look forward to another opportunity to welcome you back soon.Melody Motley,Sr. Property Coordinator
par un voyageur
Publié le 27 févr. 2024 sur Expedia
Good location. Room was clean and nice.
par un voyageur
Publié le 27 févr. 2024 sur Expedia
The information (or lack of) that was presented to us about parking during check in varied between two different staff. During check out, the woman was most helpful. I forgot her name but she had remembered mine after I got coffee. She is African American and has short hair. Thanks to her. Also, The room was clean and the bed was very comfortable.
Commentaires de Gestion de l’hôtel
28 févr. 2024 par Sr. Property Coordinator, Gestion de l’hôtel
Dear Colleen, Thank you for staying at Philadelphia Airport Marriott and sharing your feedback. We are glad you enjoyed our well-appointed accommodations and the service you received from one of our associates. However, we are sorry for the concern you experienced with the parking information. We understand the importance of clear communication and will address this appropriately to avoid such misunderstandings in the future. We appreciate your feedback and hope to welcome you again soon. Melody Motley,Sr. Property Coordinator
