Note fondée sur 930 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,7 Propreté de la chambre
3,9 Service et personnel
3,8 Confort de la chambre
3,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de Beauceville
Publié le 22 déc. 2019 sur Expedia
Quelques manques au sujet de la propriété de la chambre, le reste était parfait.
Commentaires de Gestion de l’hôtel
23 déc. 2019 par R M, Gestion de l’hôtel
We appreciate your positive feedback about our hotel. We do take pride in catering to our guests’ needs the best way we can. If you’re traveling to our area again soon, please give us a call. We hope to see you again soon .
par un voyageur de Longueuil, qc
Publié le 25 août 2018 sur Expedia
Très mauvaise expérience. La toilette était bloqué dans la chambre, aucune possibilité de changer de chambre. Après plusieurs appel à la réception, on ce fait répondre que quelqu'un y verra le lendemain matin. Aucun moyen de parler à un responsable, nous désirons une compensation, nous avons laisser nos coordonnées, envoyé au moins 2 courriels, aucun retour de leurs part .Très mauvais service.
par un voyageur
Publié le 15 mars 2024 sur Expedia
Commentaires de Gestion de l’hôtel
17 mars 2024 par Sleep Inn and Suites Bensalem Team, Gestion de l’hôtel
Dear Alvin,Thank you for sharing your feedback on your recent stay at Sleep Inn & Suites Bensalem. We're glad to hear you had a positive experience. Your rating means a lot to us. We'd love to welcome you back for another enjoyable stay soon.Best Regards,The Sleep Inn & Suites Bensalem Team
par un voyageur
Publié le 11 mars 2024 sur Hotels
Detoxed the room a lil bit better and hallways smelled like straight period blood mixed with cigarettes smell
Commentaires de Gestion de l’hôtel
12 mars 2024 par Sleep Inn and Suites Bensalem Team, Gestion de l’hôtel
Dear Isaiah,Thank you for sharing your feedback with us. We appreciate your honesty and apologize for any inconvenience caused during your stay. Rest assured, we take cleanliness seriously and have already addressed your concerns. We'd love the opportunity to make it up to you on your next visit. Best Regards,The Sleep Inn & Suites Bensalem Team
par un voyageur
Publié le 10 mars 2024 sur Expedia
Nothing
Commentaires de Gestion de l’hôtel
12 mars 2024 par Sleep Inn and Suites Bensalem Team, Gestion de l’hôtel
Dear Daniel,Thank you for sharing your feedback. We apologize for falling short of your expectations during your recent stay. We value your input and would love the opportunity to make it right. Please consider giving us another chance to provide you with a more enjoyable experience.Best Regards,The Sleep Inn & Suites Bensalem Team
par un voyageur
Publié le 8 mars 2024 sur Expedia
Commentaires de Gestion de l’hôtel
12 mars 2024 par Sleep Inn and Suites Bensalem Team, Gestion de l’hôtel
Dear Jessica,Thank you for your positive review on Expedia! We're thrilled you enjoyed your stay at Sleep Inn & Suites Bensalem. Your feedback is valuable to us. We'd love to welcome you back for another fantastic stay. Best Regards,The Sleep Inn & Suites Bensalem Team
par un voyageur
DON’T BOOK!
Publié le 7 mars 2024 sur HotelsWould not recommend to anyone unless in need of a bed for the night. Me my girlfriend and my daughter (4 months) went to stay at this hotel, and immediately I knew I booked wrong. While in the lobby checking in my girlfriend noticed a sign that said elevators are down. Then when going to the room the carpet were dirty, the corner of the doors all had paint dust and mold stains. We go into the room and first thing we see on the closet door is a Stink bug. Next after capturing it and flushing it, we look in the fridge and find crumbs and pubic hair. Next the bathroom again pubic hair, then we get to the bed and see a dirt stain on one of the blankets. The bed itself was comfortable but tbh I would never stay here again.
Commentaires de Gestion de l’hôtel
7 mars 2024 par Sleep Inn and Suites Bensalem Team, Gestion de l’hôtel
Dear Jeremy,Thank you for sharing your feedback. We apologize for the inconveniences you encountered during your stay. Your comments have been shared with our team, and we are taking immediate steps to address the issues you've mentioned. We'd love the opportunity to make it up to you and invite you for another stay. Best Regards,The Sleep Inn & Suites Bensalem Team
par un voyageur
Publié le 5 mars 2024 sur Expedia
Ants all over the hotel room and my toilet didn’t flush.
Commentaires de Gestion de l’hôtel
6 mars 2024 par Sleep Inn and Suites Bensalem Team, Gestion de l’hôtel
Dear Kevin,Thank you for sharing your feedback regarding your recent stay at Sleep Inn & Suites Bensalem. We apologize for the inconvenience caused in your room. Please be assured that we are taking immediate action to address these concerns. We value your input and hope to welcome you back for a much-improved experience.Best Regards,The Sleep Inn & Suites Bensalem Team
par un voyageur
Publié le 28 févr. 2024
Would recommend close too dining n Parx casino
Commentaires de Gestion de l’hôtel
28 févr. 2024 par Sleep Inn and Suites Bensalem Team, Gestion de l’hôtel
Dear Edgar,Thank you for your positive review! We're thrilled to hear that you enjoyed our convenient location near dining options and Parx Casino. We appreciate your recommendation and hope to welcome you back for another enjoyable stay soon.Best Regards,The Sleep Inn & Suites Bensalem Team
par un voyageur
Dirty
Publié le 25 févr. 2024 sur HotelsThe hotel halls were dirty and there was a leak from the ceiling in the main hallway. The elevator was broken. The rooms smelled bad - were supposed to be smoke free, but was a hint of smoke. My friend's room had dirty dental floss in their bathroom upon arrival. The hotel needs lots of TLC.
Commentaires de Gestion de l’hôtel
26 févr. 2024 par Sleep Inn and Suites Bensalem Team, Gestion de l’hôtel
Dear Richard,Thank you for sharing your feedback. We sincerely apologize for the issues you encountered during your stay. We take your comments seriously and will address them with our housekeeping and maintenance teams to ensure improvements. We'd love the opportunity to make it right. Please consider staying with us again.Best Regards,The Sleep Inn & Suites Bensalem Team
