Note fondée sur 283 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
3,8 Service et personnel
4,1 Confort de la chambre
4,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Very nice
Publié le 26 févr. 2024 sur HotelsComfortable well protected clean… only thing is parking other than that I will be back to stay
par un voyageur
Publié le 21 févr. 2024 sur Expedia
Overall it is a nice place to stay when visiting Philadelphia. A little inconvenient to have to use the service elevator for all 4 days of the visit since the main elevator was in need of repair.
Parking is what it is, but be nice if the place partnered with a garage for a flat rate and safer environment when parking at night.
Units are great! Nothing fancy, but comfortable and clean. Only suggestion, add ceiling fans to the bedrooms for better air circulation.
par un voyageur
Publié le 20 févr. 2024 sur Expedia
The bathroom sink was clogged and the toilet I had to use a plunger 😡
The kitchen sink had low drainage also!!!😡
Plumbing sucks literally!
But I will say
The apartment/studio is updated clean and modern.
I requested more towels I got no response
And the main elevator was out of order
Commentaires de Gestion de l’hôtel
7 mars 2024 par Sonder, Gestion de l’hôtel
Hi Vernell, your honest feedback is important to us. We apologize for the inconvenience you experienced during your stay. It's disappointing to hear about the issues you encountered with the plumbing and the lack of response regarding your towel request. Ensuring that our guests have a comfortable and hassle-free stay is of utmost importance to us. Had we known, our team would've been happy to fix the clogs. You can always reach us through our app, call, text, or email 24/7 for help during your stay. We hope to have the opportunity to make it up to you if you choose to stay with us again.
par un voyageur
Publié le 11 févr. 2024 sur Hotels
par un voyageur
Definitely stay here
Publié le 7 févr. 2024 sur HotelsEverything was excellent no complaints
par un voyageur
Publié le 3 févr. 2024 sur Expedia
Great stay love the Sonder the Heid such a beautiful furniture luxury apartment
par un voyageur
Publié le 1 févr. 2024 sur Hotels
par un voyageur
Decent stay
Publié le 23 janv. 2024 sur HotelsOverall it was an okay stay. I appreciated the complimentary air plugs because we could hear the adjacent neighbors during our whole stay (I don’t think they ever turned their TV off). Although the heat in the bedroom worked well it was hard to keep the room warm because the draft from the window/brick wall made one side of the bed very cold (drapery could help with that) and without an area rug the concrete floor was freezing. The bed wasn’t very comfortable, the pillows were thin and the bed linens didn’t fit the mattress - and if we didn’t stay for 4 nights this would’ve been less of an issue.
We chose this option because of the kitchen and in-unit laundry as we were traveling with our 19 month old, and it was in walking distance to the events we were attending for the weekend. Definitely appreciated that there was always someone at the first floor desk.
par un voyageur
Publié le 19 janv. 2024 sur Expedia
It was a 10/10 I will be coming back soon
par un voyageur
Publié le 18 janv. 2024 sur Hotels
I didn’t stay as I felt uncomfortable at the hotel. I didn’t feel safe so I left. I’d like a full refund as I didn’t stay at all.
Commentaires de Gestion de l’hôtel
8 févr. 2024 par Sonder, Gestion de l’hôtel
Your feedback is important to us. Safety and security are some of our top priorities, and we apologize for any issues you may have encountered. We'd like to hear more about what we could have done better. Please reach out to our support team at any time. We hope to speak with you soon.
