Note fondée sur 555 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
4,5 Service et personnel
4,4 Confort de la chambre
4,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 21 mars 2024
For midweek, I was surprised to get the one and only parking space on this cold and windy evening. But the hospitality, the cleanliness and the comfort MORE than made up for that little disappointment! I am thrilled with this little out of the way suite, where I could watch a little tv when my mom was ready for bed ... in a very comfortable King size bed. I was surprised that food was included at dinner time, as well as a buffet breakfast that we look forward to in the morning! We will be visiting the area a few times a year and this will be our refreshing stop, for sure! Next time, perhaps we can take advantage of the indoor pool!
Commentaires de Gestion de l’hôtel
29 mars 2024 par Karly, Gestion de l’hôtel
Dear KATHY,We are delighted to know that you enjoyed a great stay at our hotel. We strive to give all of our guests the finest service possible. Your review is an affirmation of our efforts, which encourages us to continue doing our best for you. We hope that you will return soon!
par un voyageur
Publié le 17 mars 2024 sur Expedia
They booked the wrong place for me because I had trouble here and I did not like that hotel at all front desk is very disrespectful the lady that makes a food room smells like smoke gross
Commentaires de Gestion de l’hôtel
20 mars 2024 par Karly, Gestion de l’hôtel
Dear Marschelle,We sincerely regret to know that your experience was not as positive as expected. We have taken note of this to make sure we do better than ever for future guests. We hope to see you again.
par un voyageur
Ok
Publié le 16 mars 2024 sur HotelsHotel needs updating !
Commentaires de Gestion de l’hôtel
20 mars 2024 par Karly, Gestion de l’hôtel
Dear Anonymous,Thank you for the review.
par un voyageur
Publié le 12 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
15 mars 2024 par Karly, Gestion de l’hôtel
Dear William,Thank you so much for taking the time to do our online survey. We are so happy to see the 10/10 review! We strive to meet the expectations of our guests. We hope to see you again soon!
par un voyageur
Publié le 11 mars 2024 sur Expedia
Very big bathroom
Commentaires de Gestion de l’hôtel
15 mars 2024 par Karly, Gestion de l’hôtel
Dear Keishla,Thank you so much for the review, we are glad you enjoyed your stay with us!
par un voyageur
Publié le 11 mars 2024 sur Expedia
Very well-maintained, hotel and breakfast (which is important to me because I'm there on business), was different every day and excellent selections
Commentaires de Gestion de l’hôtel
15 mars 2024 par Karly, Gestion de l’hôtel
Dear Bobby,Thanks for staying at our hotel and expressing your satisfaction through the review by giving us the 5/5 rating. Your rating is very much encouraging and motivating for our hotel & staff. We continuously make efforts to better our hospitality and guest comfort. It is a pleasure to serve guests like you and your rating shall motivate us to better our hospitality. Hope to see you again soon!
par un voyageur
Publié le 3 mars 2024 sur Expedia
The maintenance and evening staff are awesome
Commentaires de Gestion de l’hôtel
8 mars 2024 par Karly , Gestion de l’hôtel
Dear bobbijo,Thank you for expressing your gratitude for our team. Please let us know what we can improve on to earn a 5/5 on your next stay with us. We hope to see you back soon.
par un voyageur
Publié le 3 mars 2024 sur Expedia
Commentaires de Gestion de l’hôtel
23 mars 2024 par Brooke Chiappetta, Gestion de l’hôtel
Hi Rachel! We are so glad you enjoyed your stay with us! Please feel free to reach out to me if you need anything in the future. Hope you have a great weekend!
par un voyageur
Unfortunately they just do not seem to care
Publié le 2 mars 2024 sur HotelsIt was hard to get past the disgusting stench and density of cigarette and pot smoke at the entrance. Clearly people just sit out front smoking pot at all hours but especially bad in the evenings. My clothes stunk. I do not know why the hotel allows smokers to stink up the entire entrance and first floor given that the majority of rooms are non-smoking. If people do not want it in their rooms, what makes you think they want to walk through dense fog of pot and smoke?
The breakfast area was disgusting. They did not bother to clean up after the bunches of younger children who were touching the foods with their fingers and using their hands to remove the eggs and sausage. Total disarray. The employees were clearly too scared to caution the kids against acting so poorly.
The bathroom was scary dirty. I used a blacklight to check for stains and i immediately went and bought sandals to keep my feet from touching the floor or tub. Shower strength was terrible with the shower head leaking terribly and spraying all over the bathroom floor.
Commentaires de Gestion de l’hôtel
8 mars 2024 par Karly , Gestion de l’hôtel
Dear Anonymous,Thank you for taking the time to share your valuable feedback ! Please know we want to provide every guest with a clean, comfortable, well-maintained stay here, and we sincerely apologize your accommodations did not meet your expectations. Your comments and concerns will be communicated to our team so we can work on addressing these issues. We hope you consider staying with us again.
par un voyageur
Publié le 1 mars 2024 sur Expedia
Enjoyed my stay!
Commentaires de Gestion de l’hôtel
8 mars 2024 par Karly , Gestion de l’hôtel
Dear Nasim,Thanks for staying at our hotel and expressing your satisfaction through the review by giving us the 5/5 rating. Your rating is very much encouraging and motivating for our hotel & staff. We continuously make efforts to better our hospitality and guest comfort. It is a pleasure to serve guests like you and your rating shall motivate us to better our hospitality. Hope to see you again soon!
