Note fondée sur 253 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
4,0 Service et personnel
4,4 Confort de la chambre
4,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 7 janv. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
16 janv. 2023 par Sonder, Gestion de l’hôtel
Hi Delphine, thank you for leaving a review. We’re sorry that you were unsatisfied with your stay, and we’d love to hear more details about your experience. Please feel free to reach out to our 24/7 support team. We look forward to hearing from you soon.
par un voyageur
Publié le 15 nov. 2022 sur Expedia
Bien situé, confortable, sécuritaire, avec accompagnement de qualité.
par un voyageur
Publié le 22 févr. 2024 sur Expedia
Area (homeless community)
Commentaires de Gestion de l’hôtel
29 févr. 2024 par Sonder, Gestion de l’hôtel
Hi Melvin, your feedback is important to us. We understand there is a homelessness issue within the city, and we wish there were more we could do to help. Security is one of our top priorities, and we work to ensure our spaces are secure and comfortable for all of our guests. We hope to host you again and show you a better experience.
par un voyageur
Publié le 21 févr. 2024 sur Expedia
Very noisy in our suite due to the door to the balcony not sealing very well and a train running right below our room all night. We knew it wasn’t a good sign when we first went in the room and found that they had left earplugs on the nightstand for us. The suite and balcony were very nice, but we slept like garbage even with the earplugs and can’t recommend staying here for that reason.
Commentaires de Gestion de l’hôtel
29 févr. 2024 par Sonder, Gestion de l’hôtel
Hi Kaine, thank you for staying with us. Your feedback is appreciated. While we do our best to disclose that this is a lively area prone to noise, we understand it can be a bit much. A white noise machine and ear plugs are available upon request. We hope to host you again and show you a better experience.
par un voyageur
Publié le 19 févr. 2024 sur Expedia
Beautiful apartment!
par un voyageur
Publié le 18 févr. 2024 sur Expedia
The apartment wasn’t cleaned properly and my girlfriend got sick.
Commentaires de Gestion de l’hôtel
29 févr. 2024 par Sonder, Gestion de l’hôtel
Hi Devaughn, we're sorry for the cleanliness issues in your space. Cleanliness is one of our top priorities, and we apologize for dropping the ball here. We will review our cleaning procedures with our team and work to improve. We hope to host you again and show you a better experience.
par un voyageur
Clean and comfy
Publié le 17 févr. 2024 sur HotelsThe space was even nicer than I expected.
par un voyageur
Great stay.
Publié le 16 févr. 2024 sur HotelsAmazing location. Apartment was large. Great views. The rooftop pool was great.
par un voyageur
Downtown Phoenix
Publié le 12 févr. 2024 sur HotelsNo countertop space in bathroom. Kitchen with coffee maker including the coffee!! Bed was very low and a bit uncomfortable. Lots of homeless people in downtown Phoenix including right outside location. Walking distance to light rail which was very convenient.
par un voyageur
Publié le 10 févr. 2024 sur Hotels
