Note fondée sur 65 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,8 Propreté de la chambre
4,7 Service et personnel
4,8 Confort de la chambre
4,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de Montréal
Publié le 6 juill. 2019 sur Expedia
C'est un excellent endroit où l'on passe des belles vacances dans un magnifique endroit.
Commentaires de Gestion de l’hôtel
8 juill. 2019 par Andaz Mayakoba Resort Riviera Maya, Gestion de l’hôtel
Dear Antonio,
Greetings from Andaz Mayakoba Resort Riviera Maya!
Thank you for sharing your experience with us we certainly look forward to welcoming you back into our beautiful and vibrant resort.
Best Regards.
Reservations Team
par un voyageur
Publié le 14 janv. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
15 janv. 2024 par ., Gestion de l’hôtel
Good afternoonDear Mr. Michael GrazzianiThank you for your taking some of your valuable time to review us.I am really sorry to hear that your stay with us was not great, could you please share us all your comments about your stay with us? We requiere it in order to improve our services, our goal is to provide the best service to our all guest.We hope to have the opportunity to host you again in the near future.WarmlyAndaz Mayakoba
par un voyageur
Publié le 21 déc. 2023 sur Expedia
Good: It's a perfect place to stay with the kids.
Bad: The beach and the beach pool are really small and packed with the beach chairs.
Very bad: The SPA treatments are extremely expensive, 2-3 times higher than medium at the seashore.
Commentaires de Gestion de l’hôtel
21 déc. 2023 par ., Gestion de l’hôtel
Good afternoonDear Valentina FurmanovaThank you for sharing your comments, it is very important tu us as we take it very seriously to make adjustments and improvements in all areas of the hotel to continue offering the high quality service that distinguishes us and avoid as much as possible any inconvenience in the stay of our valued guest.We make every effort to ensure that our guest are take care of from the moment they arrive until the time of their departure.Hopefully you will provide us an opportunity to host you once in Andaz Mayakoba.Warmly
par un voyageur
Publié le 18 déc. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
18 déc. 2023 par ., Gestion de l’hôtel
Good DayDear Mr. Luiz Carlos Bianchi FilhoThank you for taking some of your valuable time to write us a review, we appreciate the confidence you have placed in us.We are glad to know that you enjoyed your stay with us, our goal is to offer optimum satisfaction to all our guest.We hope to have the opportunity to host you in the near future.We remain at your disposal.Andaz Mayakoba
par un voyageur
Publié le 10 déc. 2023 sur Expedia
By far, one of the best hotels I've stayed at! The BEST service/staff, great room, AMAZING food.... it really was a GREAT experience! Highly recommend.
Commentaires de Gestion de l’hôtel
11 déc. 2023 par ., Gestion de l’hôtel
Good dayDear Maria Veronica Pesantes DousdebesThank you for taking some of your valuable time to write us a review, we appreciate all your comments.We are glad to hear that you enjoyed your stay with us, our goal is to offer optimum satisfaction to all our guest.We hope to have the opportunity to host you again in the near future.We appreciate the confidence you have placed in us.WarmlyAndaz Mayakoba
par un voyageur
Publié le 27 nov. 2023 sur Expedia
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Commentaires de Gestion de l’hôtel
28 nov. 2023 par ., Gestion de l’hôtel
Good DayDear Donna El ZmeterThank you for taking some of your valuable time to write us a review.We are glad to know that you enjoyed your stay with us, we hope to have the opportunity to host you in the near future.We appreciate the confidence you have placed in us.WarmlyAndaz Mayakoba
par un voyageur
Publié le 6 nov. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
7 nov. 2023 par ., Gestion de l’hôtel
Good day.Dear Mr./Mrs. Thomas,Thank you for taking some of your valuable time to review us.We hope to have the opportunity to host you again in the near future.We appreciate the confidence you have placed in us.Warm RegardsAndaz Mayakoba
par un voyageur
Publié le 21 oct. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
23 oct. 2023 par ., Gestion de l’hôtel
Dear Mr. LuisThank you so much for you reviewWe are very glad that you stay with us was enjoyable!We hope see you soon,Best RegardsAndaz Mayakoba
par un voyageur
Publié le 10 oct. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
11 oct. 2023 par ., Gestion de l’hôtel
Dear Ms. LisaWe are very dismayed for your review,Can you be so kind to let us what was the issue in the hotel? and we can focus in that area.Thank you so muchAndaz Mayakoba
par un voyageur
Publié le 14 juill. 2023 sur Expedia
Commentaires de Gestion de l’hôtel
17 août 2023 par ., Gestion de l’hôtel
Dear Angelo,Thank you so much for your review,We hope see you soon!Warm RegardsAndaz Mayakoba
