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New Continental Hotel, Sure Hotel Collection by Best Western

3.5 star property
Family-friendly 3.5-star hotel with indoor pool

Choose dates to view prices

Photo gallery for New Continental Hotel, Sure Hotel Collection by Best Western

Exterior
Reception
Deluxe Room, 1 Double Bed, Non Smoking, Jetted Tub (Four Poster Bed)
Bar (on property)
Indoor pool

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi

Explore the area

View in a map
Millbay Road, Plymouth, England, PL1 3LD
  • Place, Plymouth Pavilions
    ‪2 min walk‬
  • Place, Theatre Royal, Plymouth
    ‪5 min walk‬
  • Place, Hoe Park
    ‪5 min walk‬

Room options

View all photos for Standard Room, Multiple Beds, Non Smoking, Connecting Rooms

Individually decorated, individually furnished, desk, iron/ironing board

Standard Room, Multiple Beds, Non Smoking, Connecting Rooms

8.0 out of 10
Very good
(2 reviews)
  • 36 sq m
  • Sleeps 5
  • 1 Double Bed and 3 Twin Beds

View all photos for Standard Room, 2 Twin Beds, Non Smoking

Individually decorated, individually furnished, desk, iron/ironing board

Standard Room, 2 Twin Beds, Non Smoking

8.0 out of 10
Very good
(9 reviews)
  • 16 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room, Multiple Beds, Non Smoking

Individually decorated, individually furnished, desk, iron/ironing board

Family Room, Multiple Beds, Non Smoking

7.4 out of 10
Good
(8 reviews)
  • 27 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking

8.4 out of 10
Very good
(30 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 Queen Bed, Non Smoking (Converts to 2 Twin Beds)

Individually decorated, individually furnished, desk, iron/ironing board

Superior Room, 1 Queen Bed, Non Smoking (Converts to 2 Twin Beds)

8.8 out of 10
Excellent
(5 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Twin Bed, Non Smoking

Individually decorated, individually furnished, desk, iron/ironing board

Standard Room, 1 Twin Bed, Non Smoking

9.4 out of 10
Exceptional
(9 reviews)
  • 14 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Family Room, Multiple Beds, Non Smoking

Family Room, Multiple Beds, Non Smoking

Family Room, Multiple Beds, Non Smoking

8.4 out of 10
Very good
(6 reviews)
  • 27 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Family Room, Multiple Beds, Non Smoking (with Sofabed)

Individually decorated, individually furnished, desk, iron/ironing board

Family Room, Multiple Beds, Non Smoking (with Sofabed)

  • Sleeps 5
  • 1 Double Bed and 2 Twin Beds

Standard Twin Room

  • Sleeps 2

View all photos for Standard Double Room

Individually decorated, individually furnished, desk, iron/ironing board

Standard Double Room

  • Sleeps 2

View all photos for Standard Single Room

Individually decorated, individually furnished, desk, iron/ironing board

Standard Single Room

  • Sleeps 1

View all photos for Standard Room, 1 Double Bed, Non Smoking (Small Room)

Standard Room, 1 Double Bed, Non Smoking (Small Room)

Standard Room, 1 Double Bed, Non Smoking (Small Room)

7.4 out of 10
Good
(3 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Twin Bed, Non Smoking (Small Room)

Standard Room, 1 Single Bed, Non Smoking (Small Room)

Standard Room, 1 Twin Bed, Non Smoking (Small Room)

8.8 out of 10
Excellent
(6 reviews)
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Room, 2 Twin Beds, Non Smoking (Small Room)

Standard Room, 2 Single Beds, Non Smoking (Small Room)

Standard Room, 2 Twin Beds, Non Smoking (Small Room)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed, Non Smoking, Jetted Tub (Four Poster Bed)

Individually decorated, individually furnished, desk, iron/ironing board

Standard Room, 1 Double Bed, Non Smoking, Jetted Tub (Four Poster Bed)

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Family Room

Individually decorated, individually furnished, desk, iron/ironing board

Standard Family Room

  • Sleeps 3

View all photos for Family Room

Individually decorated, individually furnished, desk, iron/ironing board

Family Room

  • Sleeps 4

View all photos for Family Room with Sofa Bed

Individually decorated, individually furnished, desk, iron/ironing board

Family Room with Sofa Bed

  • Sleeps 4

Deluxe Room with Whirlpool Bath

  • Sleeps 2

View all photos for Connecting Room

Bathroom

Connecting Room

  • Sleeps 5

Small Single Room

  • Sleeps 1

View all photos for Small Double Room

Individually decorated, individually furnished, desk, iron/ironing board

Small Double Room

  • Sleeps 2

View all photos for Small Twin Room

Individually decorated, individually furnished, desk, iron/ironing board

Small Twin Room

  • Sleeps 2

Standard Room, 1 Double Bed, Non Smoking, Jetted Tub (Four Poster Bed)

  • Sleeps 2

About the area

Plymouth

Heart of Plymouth.You'll be steps from Plymouth Pavilions and within a 10-minute walk of Theatre Royal, Plymouth. Hoe Park and Bowling Green are also within half a mile (1 km).

What's nearby

  • Plymouth Pavilions - 2 min walk - 0.2 km
  • Theatre Royal, Plymouth - 5 min walk - 0.4 km
  • Hoe Park - 5 min walk - 0.4 km
  • University of Plymouth - 10 min walk - 0.9 km
  • National Marine Aquarium - 17 min walk - 1.5 km

Getting around

  • Plymouth Station - 16 min walk

Restaurants

  • ‪Burger King - ‬6 min walk
  • ‪The Union Rooms (Wetherspoon) - ‬3 min walk
  • ‪Plymouth Jollof Kitchen - ‬4 min walk
  • ‪The Bank - ‬5 min walk
  • ‪Walkabout - ‬3 min walk

About this property

New Continental Hotel, Sure Hotel Collection by Best Western

Family-friendly 3.5-star hotel with indoor pool
New Continental Hotel, Sure Hotel Collection by Best Western offers its guests a children's pool, an indoor pool, a sauna, and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Event space at this hotel measures 3025 square feet (281 square meters) and includes conference space. The family-friendly New Continental Hotel, Sure Hotel Collection by Best Western also features complimentary newspapers in the lobby, laundry facilities, and dry cleaning/laundry services. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3.5-star Plymouth hotel.

  • 99 guestrooms or units
  • 5 levels
  • Meeting rooms
  • 3025 sq ft of conference space
  • 281 sq m of conference space
  • Built in 1886
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
New Continental Hotel, Sure Hotel Collection by Best Western offers 99 accommodations with hair dryers and irons/ironing boards. These individually decorated and furnished accommodations include desks. Flat-screen televisions come with digital channels. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Similar properties

Exterior
Leonardo Hotel Plymouth
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  • Restaurant
  • Air conditioning
  • Breakfast available
4.3 out of 5, Excellent, 1,009 reviews
The price is CA $84
CA $101 total
includes taxes & fees
Jan 11 - Jan 12
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Property amenities

Family friendly

  • Children's pool
  • High chair
  • Indoor pool
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 7 per day)
  • Limited onsite self parking

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: GBP 15 for adults and GBP 8 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Children's pool
  • Gym
  • Indoor pool
  • Sauna
  • Steam room
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Flat-screen TV with digital channels

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Electric kettle
  • Limited room service

More

  • Desk
  • Dryer
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.
This property will place a credit card authorization upon check-in.
Guests paying in cash must provide a valid photo ID at check-in.

Renovations and closures

The following facilities or services will be unavailable from January 1 2026 to January 1 2026 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 15.00 for adults and GBP 8 for children
  • Self parking fee: GBP 7 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Guests with mobility issues should contact this property in advance.

Property is also known as

New Continental Hotel Plymouth
New Continental Plymouth
New Continental Hotel Torquay
New Continental Torquay
The New Continental Hotel
New Continental Hotel Sure Hotel Collection by Best Western

New Continental Hotel, Sure Hotel Collection by Best Western Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 484 out of 1000 reviews
Rating 8 - Good. 335 out of 1000 reviews
Rating 6 - Okay. 116 out of 1000 reviews
Rating 4 - Poor. 44 out of 1000 reviews
Rating 2 - Terrible. 21 out of 1000 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Pete

Stayed 1 night in Sep 2025

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night stay in a twin room with my sister, friendly staff, nice clean room, lovely breakfast, great leisure facilities and handy for the theatre
Stayed 1 night in Oct 2025

10/10 Excellent

Paul

Stayed 3 nights in Sep 2025

8/10 Good

Polly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool area nice.
Stayed 1 night in Sep 2025

8/10 Good

Paul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
As with other reviews, the staff were very friendly and helpful. The hotel itself is looking a bit tired in places, but was very clean. There's a bit of noise during the day from the road outside, motorbikes with the baffles removed, but the bed was really comfortable, and I slept like a log, and I'm a light sleeper. I only had a simple breakfast, as I'm gluten intolerant, but the staff catered for me excellently. I would happily stay there again
Stayed 1 night in Sep 2025

8/10 Good

Haresh

Stayed 2 nights in Sep 2025

6/10 Okay

Ken

Business traveller
Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities

Ok

It was fine... nothing more, nothing less
Stayed 2 nights in Sep 2025

10/10 Excellent

Justine

Stayed 2 nights in Sep 2025

8/10 Good

Charlotte

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is about 20 minutes walk from the Hoe and 25 Barbican, decent position for town also. Nice spacious room, decent size tv, very comfortable bed and good shower. Good room cleaning every day. No complimentary water, would have been nice. Hotel is quiet inside but a lot of traffic noise from busy road outside. Good swimming pool and sauna. Convenient restaurant attached to hotel, great service both breakfast and in restaurant. I'm gluten free catered for me very well, staff helpful. Only drawback restaurant seemed to only have two gluten free dinners, but food was good. Breakfast very good provided gluten free choices, excellent staff.
Stayed 4 nights in Sep 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location with everything around
Stayed 2 nights in Sep 2025

8/10 Good

Stephen

Business traveller
Liked: Cleanliness, room comfort
Stayed 3 nights in Sep 2025

4/10 Poor

Steven

Travelled with partner
Disliked: Property conditions & facilities
Very dated property
Stayed 2 nights in Aug 2025

8/10 Good

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Martin

Stayed 1 night in Aug 2025

10/10 Excellent

Anna

Stayed 2 nights in Aug 2025

10/10 Excellent

Gavin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Our Stay at the New Continental Hotel, Chester

Comfortable & enjoyed the stay
Stayed 1 night in Aug 2025

6/10 Okay

Brian

Liked: Cleanliness, property conditions & facilities
Food was nice but not value for your money
Stayed 2 nights in Aug 2025

2/10 Terrible

Chris

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
The whole hotel smelt like an ashtray, guests smoking in their rooms as there was a very strong smell of cigarettes, every where. We even complained at the front desk about someone smoking weed somewhere near our room. It was so strong you could smell it in our shower room. They said the cleaner had already made a note of it on their computer, but there was no apology. The place is in need of a lot of money spending on it. Our room was old, very tatty, smelly and dirty. Stains all over the carpet and walls. Nets had a large brown stain on them and so did the skirtings. You would expect this standard from a cheap budget hotel, not one charging these rates. Have nothing positive to say about this hotel. As soon as you walked in you were met with a foul smell of damp in the reception area. We stayed for 2 nights, we did try to book somewhere else as soon as we looked around our room, but there were no other hotels in the area available at short notice. We slept ontop of the bed covers as they did not look or smell clean and we laid all the room towels over the carpet because it was that dirty and stained. Would 100 not recommend this hotel to anyone. Best Western get your hotels sorted out, this is totally unexceptionable. This the second tatty hotel of yours I’ve been too, never EVER again.
Stayed 2 nights in Aug 2025

10/10 Excellent

Cedric

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2025

10/10 Excellent

Katrina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We had a fantastic time with family and theatre just around the corner
Stayed 1 night in Aug 2025

2/10 Terrible

Richard

Stayed 1 night in Aug 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

peter

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
A lovely hotel right in the heart of town. Spotlessly clean and well equipped rooms but one issue for me was that the air conditioning units seem to be centrally limited to 22 degrees. This is far too warm imo and while it may not bother others would stop me booking again, at least during the summer. Food in the bistro also very good and pool area great also.
Stayed 2 nights in Jul 2025

8/10 Good

Ina

Travelled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2025