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New Continental Hotel, Sure Hotel Collection by Best Western

Property class: 3.5
Family-friendly 3.5-star hotel with indoor pool

Choose dates to view prices

Photo gallery for New Continental Hotel, Sure Hotel Collection by Best Western

A multi-story building with a prominent tower, featuring arched windows and a grand entrance.
A modern bar area with a curved counter, bar stools, and a variety of bottles. There are hanging lights and a staircase in the background.
A spacious lobby with a reception desk, a staircase, and a seating area with a sofa and armchair.
A swimming pool area with a book and a glass of orange juice on a white table.
A modern hotel lobby with a curved reception desk, bar area, seating arrangement, and a television screen.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free WiFi
  • Gym

Explore the area

View in a map
Millbay Road, Plymouth, England, PL1 3LD
  • Place, Plymouth Pavilions
    ‪2 min walk‬
  • Place, Hoe Park
    ‪5 min walk‬
  • Place, Theatre Royal, Plymouth
    ‪6 min walk‬

Room options

View all photos for Standard Room, Multiple Beds, Non Smoking, Connecting Rooms

A hotel room with a bed, bedside lamp, and a television on a wooden dresser.

Standard Room, Multiple Beds, Non Smoking, Connecting Rooms

8.8 out of 10
Excellent
(3 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 Double Bed and 3 Twin Beds
  • Free WiFi

View all photos for Standard Room, 2 Twin Beds, Non Smoking

A hotel room with two beds, a wardrobe, a painting, and a telephone on the nightstand.

Standard Room, 2 Twin Beds, Non Smoking

8.2 out of 10
Very good
(12 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Family Room, Multiple Beds, Non Smoking

A hotel room with two beds, a painting on the wall, a desk with a lamp, purple chairs, and a window with curtains.

Family Room, Multiple Beds, Non Smoking

7.4 out of 10
Good
(8 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds
  • Free WiFi

View all photos for Standard Room, 1 Double Bed, Non Smoking

A hotel room with a large bed, a bedside table, a chair, a small table with a lamp, a television, and a window with curtains.

Standard Room, 1 Double Bed, Non Smoking

8.4 out of 10
Very good
(39 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Superior Room, 1 Queen Bed, Non Smoking (Converts to 2 Twin Beds)

A hotel room with two beds, a TV, a wooden side table, and a view of the outdoors.

Superior Room, 1 Queen Bed, Non Smoking (Converts to 2 Twin Beds)

9.0 out of 10
Wonderful
(6 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Room, 1 Twin Bed, Non Smoking

A hotel room with a bed, bedside tables, a desk, and a chair.

Standard Room, 1 Twin Bed, Non Smoking

9.4 out of 10
Exceptional
(9 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Family Room, Multiple Beds, Non Smoking

A hotel room with a bed, a chair, a desk, a wardrobe, and a window with curtains.

Family Room, Multiple Beds, Non Smoking

8.4 out of 10
Very good
(7 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed
  • Free WiFi

View all photos for Family Room, Multiple Beds, Non Smoking (with Sofabed)

A hotel room with two single beds, each with a wooden headboard, white bedding, and a brown throw blanket. There are bedside tables with lamps and a telephone. A decorative wall piece hangs above the beds.

Family Room, Multiple Beds, Non Smoking (with Sofabed)

  • 1 bedroom
  • Sleeps 5
  • 1 Double Bed and 2 Twin Beds
  • Free WiFi

Standard Twin Room

  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Standard Double Room

Desk, iron/ironing board, WiFi (free), individually decorated

Standard Double Room

  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Single Room

Desk, iron/ironing board, WiFi (free), individually decorated

Standard Single Room

  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Standard Room, 1 Double Bed, Non Smoking (Small Room)

A hotel room with a large bed, a desk with a television, a chair, and a window with a view.

Standard Room, 1 Double Bed, Non Smoking (Small Room)

7.6 out of 10
Good
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Room, 1 Twin Bed, Non Smoking (Small Room)

A bedroom with a sloped ceiling, a bed with a red blanket, a nightstand with a telephone, and a window with a view of buildings.

Standard Room, 1 Twin Bed, Non Smoking (Small Room)

8.8 out of 10
Excellent
(6 reviews)
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Standard Room, 2 Twin Beds, Non Smoking (Small Room)

A hotel room with two beds, a small table, a chair, and a window with a view.

Standard Room, 2 Twin Beds, Non Smoking (Small Room)

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Standard Room, 1 Double Bed, Non Smoking, Jetted Tub (Four Poster Bed)

A four-poster bed with curtains, a desk, a chair, and a mirror in a room with a chandelier.

Standard Room, 1 Double Bed, Non Smoking, Jetted Tub (Four Poster Bed)

7.0 out of 10
Good
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

About the area

Plymouth

Heart of Plymouth.You'll be steps from Plymouth Pavilions and within a 10-minute walk of Theatre Royal, Plymouth. Hoe Park and Bowling Green are also within half a mile (1 km).

What's nearby

  • Plymouth Pavilions - 2 min walk - 0.2 km
  • Hoe Park - 5 min walk - 0.4 km
  • Theatre Royal, Plymouth - 6 min walk - 0.6 km
  • University of Plymouth - 12 min walk - 1.1 km
  • National Marine Aquarium - 19 min walk - 1.6 km

Getting around

  • Plymouth Station - 16 min walk

Restaurants

  • ‪The Union Rooms (Wetherspoon) - ‬3 min walk
  • ‪The Bank - ‬5 min walk
  • ‪Burger King - ‬6 min walk
  • ‪McDonald's - ‬6 min walk
  • ‪Fletchers Restaurant - ‬5 min walk

About this property

New Continental Hotel, Sure Hotel Collection by Best Western

Family-friendly 3.5-star hotel with indoor pool
New Continental Hotel, Sure Hotel Collection by Best Western offers its guests a children's pool, an indoor pool, a sauna, and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Event space at this hotel measures 3025 square feet (281 square meters) and includes conference space. The family-friendly New Continental Hotel, Sure Hotel Collection by Best Western also features complimentary newspapers in the lobby, laundry facilities, and dry cleaning/laundry services. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3.5-star Plymouth hotel.

  • 99 guestrooms or units
  • 5 levels
  • Meeting rooms
  • 3025 sq ft of conference space
  • 281 sq m of conference space
  • Built in 1886
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
New Continental Hotel, Sure Hotel Collection by Best Western offers 99 accommodations with hair dryers and irons/ironing boards. These individually decorated and furnished accommodations include desks. Flat-screen televisions come with digital channels. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

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The price is CA $108
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includes taxes & fees
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Property amenities

Family friendly

  • Children's pool
  • High chair
  • Indoor pool
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 7 per day)
  • Limited onsite self parking

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: GBP 15 for adults and GBP 8 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Children's pool
  • Gym
  • Indoor pool
  • Sauna
  • Steam room
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Flat-screen TV with digital channels

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Electric kettle
  • Limited room service

More

  • Desk
  • Dryer
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.
This property will place a credit card authorization upon check-in.
Guests paying in cash must provide a valid photo ID at check-in.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 15.00 for adults and GBP 8 for children
  • Self parking fee: GBP 7 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Guests with mobility issues should contact this property in advance.

Property is also known as

New Continental Hotel Plymouth
New Continental Plymouth
New Continental Hotel Torquay
New Continental Torquay
The New Continental Hotel
New Continental Hotel Sure Hotel Collection by Best Western

Frequently asked questions

Does New Continental Hotel, Sure Hotel Collection by Best Western have an airport shuttle?

Airport shuttle services are not available at New Continental Hotel, Sure Hotel Collection by Best Western.

How much does it cost to stay at New Continental Hotel, Sure Hotel Collection by Best Western?

As of Sept 1, 2026, prices found for a 1-night stay for 2 adults at New Continental Hotel, Sure Hotel Collection by Best Western on Sept 27, 2026 start from CA $94, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How close is New Continental Hotel, Sure Hotel Collection by Best Western to the beach?

This hotel is 4.9 mi (21-min drive) from Jennycliff Beach and 5.2 mi (21-min drive) from Batten Bay Beach. Don't forget your sunscreen!

Does New Continental Hotel, Sure Hotel Collection by Best Western offer free breakfast?

Free breakfast isn’t provided at New Continental Hotel, Sure Hotel Collection by Best Western, but full breakfast is offered for a fee of GBP 15.00 for adults and GBP 8 for children. It's available every day from 7 AM to 10 AM.

Is there a casino at New Continental Hotel, Sure Hotel Collection by Best Western?

No, there is no casino at this hotel.

What time is check-in at New Continental Hotel, Sure Hotel Collection by Best Western?

Check-in start time: 3 PM; Check-in end time: midnight.

Is there free parking at New Continental Hotel, Sure Hotel Collection by Best Western?

Free parking is not available at this hotel. Self parking is available for GBP 7 per day.

Does New Continental Hotel, Sure Hotel Collection by Best Western have a pool?

New Continental Hotel, Sure Hotel Collection by Best Western features an indoor pool and a children's pool.

Does New Continental Hotel, Sure Hotel Collection by Best Western have a restaurant?

New Continental Hotel, Sure Hotel Collection by Best Western is home to Steve's Brasserie, which features British cuisine.

Does New Continental Hotel, Sure Hotel Collection by Best Western have a spa?

There are no spa services available at this hotel.

How close is New Continental Hotel, Sure Hotel Collection by Best Western to downtown Plymouth?

New Continental Hotel, Sure Hotel Collection by Best Western is 0.3 mi away from Plymouth.

New Continental Hotel, Sure Hotel Collection by Best Western Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 480 out of 1002 reviews
Rating 8 - Good. 332 out of 1002 reviews
Rating 6 - Okay. 122 out of 1002 reviews
Rating 4 - Poor. 46 out of 1002 reviews
Rating 2 - Terrible. 22 out of 1002 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Checkin staff second to none remembered us from last stay very polite and very afficient will defineltly stay there again
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Parking on sight check in staff first rate lovely room definitely return there
Stayed 1 night in May 2026
Verified review

8/10 Good

Cesar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is great, breakfast could be better. Parking is good and location is great .
Stayed 2 nights in Apr 2026
Verified review

6/10 Okay

Dean

Liked: Cleanliness, staff & service, amenities
Good size room. Breakfast was ok - choice from Menu cooked to order - Staff very friendly
Stayed 1 night in May 2026
Verified review

8/10 Good

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for Arena & theatre. Good parking on site. Very good breakfast, freshly cooked full English. Would definitely stay again.
Stayed 1 night in May 2026
Verified review

8/10 Good

Wendy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely stay very clean hotel not the best room view from the window was a brick wall which made the room very dark
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice staff
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We only stayed for one night but enjoyed it, reception were fast and efficient and helped us with an issue very quickly. Bar is small but got what you need and the restaurant was perfect for something quick like we wanted. Used the pool and gym while we were there and while the equipment was maybe a little dated it all worked fine. Worth remembering though it is available for public or members so can get busy at peak times. Would definitely stay again.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Clive

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, great value for a hotel with a pool and gym and steam room and sauna. The staff were wonderful and breakfast was great. Will stay here everytime I visit Plymouth.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Hayley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The gent on reception was absolutely fantastic - friendly, approachable and only to happy to help. Breakfast was great - good offering. Parking wa ls plentiful and very reasonable
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, amenities
Absolutely spotless room and hotel , would recommend this hotel for a Plymouth stay
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Eileen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I thought everything evening meal abs staff, bar and staff, breakfast and staff. Reception and staff and my room. Would of preferred ground or first floor next visit
Stayed 1 night in Jun 2026
Verified review

6/10 Okay

Nigel

Liked: Cleanliness, staff & service
Disliked: Amenities
place is OK for a short stay
Stayed 3 nights in Feb 2026
Verified review

6/10 Okay

Sandra

Liked: Cleanliness, staff & service
Good value for money but older property with accompanying quirks. Staff very friendly. Bathroom and corner showers very small. Breakfast super.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Jayne

Liked: Cleanliness, staff & service, property conditions & facilities
We didn't have breakfast room only. The hotels lovely and within walking distance to all attractions. Psrking on site is reasonable priced
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My room was clean, with a change of towels Etc; the staff are both friendly and very helpful.
Stayed 3 nights in Mar 2026
Verified review

8/10 Good

Alex

Liked: Cleanliness, staff & service, amenities
Hotel is a little tired but overall great
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Alina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and spacious room, friendly and helpful staff, delicious breakfast, swimming pool nice but needs to be updated
Stayed 1 night in Feb 2026
Verified review

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was clean and comfortable, the staff we excellent and and very attentive. Swimming facilities were great our kids enjoyed being able to swim the staff at the pool we also very helpful. Breakfast was okay very accommodating to orders but the food quality was low but good selection. The room was comfortable, we had an issue with the aircon but this issue was resolved quickly. I would have liked better amenity’s a small fridge in the rooms would have been amazing and better coffee facilities as I’ve had in other hotels. We had a great stay very close to the Plymouth Hoe and Barbican with plenty of eatery’s and shops.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Mr Ian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel well located for easy access to the town centre and the barbican (marina). Appx 20min walk from train station. Rooms always stocked with tea etc & iron & ironing board in rooms.
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Margaret

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room. Helpful staff on reception and at breakfast
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Phil

Liked: Cleanliness, staff & service, amenities
Lovely stay clean room. Staff very friendly and great lication
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Gemma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was a good size and very clean. Staff at reception were very polite. House keeping were friendly. Check out was not until 11am on the day of departure but house keeping came around at 9am so felt a bit pressured to pack and leave.
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Karthik

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As expected
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location with everything around
Stayed 2 nights in Sep 2025