Ponce Plaza Hotel & Casino

3.5 star property
3.5-star historic hotel near Casa Armstrong-Poventud

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Photo gallery for Ponce Plaza Hotel & Casino

Lobby
Lobby sitting area
Outdoor pool, pool umbrellas, sun loungers
Standard Room, 1 King Bed
City view from property

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking available
  • Gym
  • Pool
  • Pet-friendly
  • Laundry

Explore the area

View in a map
Reina Street, Ponce, 00731
  • Place, Plaza of Delights
    ‪1 min walk‬
  • Place, Cathedral of Our Lady of Guadalupe
    ‪1 min walk‬
  • Place, Parque de Bombas
    ‪3 min walk‬
  • Airport, Ponce (PSE-Mercedita)
    ‪10 min drive‬

Room options

Standard Room, 2 Double Beds

9.0 out of 10
Wonderful
(28 reviews)
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(36 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Double Room, 2 Queen Beds

9.6 out of 10
Exceptional
(34 reviews)
  • City view
  • Sleeps 4
  • 2 Queen Beds

Junior Single Room

9.4 out of 10
Exceptional
(18 reviews)
  • Sleeps 2
  • 1 King Bed

About the area

Ponce

Heart of Ponce.With a stay at this Ponce Centro hotel, you'll be steps from Casa Armstrong-Poventud and Cathedral of Our Lady of Guadalupe. Parque de Bombas and Ponce History Museum are also within half a mile (1 km).

What's nearby

  • Plaza of Delights - 1 min walk - 0.0 km
  • Cathedral of Our Lady of Guadalupe - 1 min walk - 0.0 km
  • Parque de Bombas - 3 min walk - 0.3 km
  • Teatro la Perla - 5 min walk - 0.5 km
  • El Museo Castillo Serralles - 14 min walk - 1.2 km

Getting around

  • Luis Munoz Marin Intl. Airport (SJU) - 85 min drive

Restaurants

  • ‪Utopia Gift Shop & Cafe - ‬1 min walk
  • ‪Melao Coffee Shop - ‬1 min walk
  • ‪Restaurante Tablas - ‬1 min walk
  • ‪Jalapeño's Cantina & Tacos - ‬2 min walk
  • ‪Oacis Café And AirBnB - ‬2 min walk

About this property

Ponce Plaza Hotel & Casino

3.5-star historic hotel near Casa Armstrong-Poventud
There's a coffee shop/cafe on site. WiFi and wired Internet are free in public spaces. Ponce Plaza Hotel & Casino offers its guests an outdoor pool and a fitness center. A casino, a library, and a vending machine are also featured at the historic Ponce Plaza Hotel & Casino. For a fee, parking is available. A complete renovation of Ponce Plaza Hotel & Casino was completed in March 2023.

This Art Deco Ponce hotel is smoke free.

  • 69 guestrooms or units
  • 4 levels
  • 2 buildings
  • Built in 2006
  • Casino
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • No smoking on site
  • Coffee shop
Ponce Plaza Hotel & Casino offers 69 air-conditioned accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and complimentary newspapers. Rooms open to balconies. Beds feature pillowtop mattresses. Guests can make use of the in-room microwaves and coffee/tea makers. Bathrooms include showers and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. 42-inch LCD televisions come with cable channels. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and change of towels can be requested.

Similar properties

Property amenities

Family friendly

  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (USD 11.15 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:00 AM for a fee: USD 10 per person
  • A coffee shop/cafe

Things to do

  • 260 slot machines
  • Bingo
  • Casino
  • Gym
  • Library
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Braille/raised signage
  • Elevator
  • Handrails in hallways
  • Handrails in stairways
  • Hospital bed
  • Phone accessibility kit
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Entertainment

  • 42-inch LCD TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 35 per pet, per stay, plus a deposit of USD 100 per stay
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per day.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 10.00 per person
  • Self parking fee: USD 11.15 per night (in/out privileges)
  • Pet deposit: USD 100 per stay
  • Pet fee: USD 35 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

We should mention

  • Children 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Ponce Ramada
Ramada Hotel Ponce
Ramada Ponce
Ponce Plaza Hotel Casino
Ponce Plaza Casino
Ponce Plaza & Casino Ponce
Ponce Plaza Hotel & Casino Hotel
Ponce Plaza Hotel & Casino Ponce
Ponce Plaza Hotel & Casino Hotel Ponce

Reviews

Ponce Plaza Hotel & Casino Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 670 out of 1005 reviews
Rating 8 - Good. 194 out of 1005 reviews
Rating 6 - Okay. 90 out of 1005 reviews
Rating 4 - Poor. 27 out of 1005 reviews
Rating 2 - Terrible. 24 out of 1005 reviews

Reviews

10/10 Excellent

Jacqueline, CLARKSTON

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Friendly staff, several dining options, spacious room, and right in town so it was very convenient for walking around.
Stayed 6 nights in Sep 2025

10/10 Excellent

Brenda, BAYAMON, PR

Travelled with family
Liked: Cleanliness, staff & service
N/a
Stayed 2 nights in Aug 2025

8/10 Good

ANA I.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 1 night in Aug 2025

8/10 Good

Sigfredo

Travelled with partner
Many comments, but the room was good.
Stayed 1 night in Aug 2025

4/10 Poor

Jose

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Poor condition.

To get into your room you must get by the garage that was full of wood and trash type The way to the building was uncovered, you wil get wet if rains.
Stayed 3 nights in May 2025

10/10 Excellent

Sheile

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing, everything is great. Highly recommended
Stayed 1 night in Aug 2025

10/10 Excellent

Mayra

Stayed 4 nights in Aug 2025

10/10 Excellent

Elmys, Bronx

Travelled with family
Liked: Cleanliness, amenities
Elevator was out of service but overall it was beautiful!!
Stayed 1 night in Aug 2025

10/10 Excellent

Hector

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Angel

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ll come back
Stayed 1 night in Jul 2025

2/10 Terrible

Yolanda

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
I was completely disgusted with the service we received and left the same day. Elevator was broken, dark hallways that felt unsafe. The room was unbearably freezing. We asked for them to adjust it and they came up once, but never fixed the issue. We ended up leaving and going to a different hotel and they refused to refund me. Terrible customer service. Thanks Expedia for making it right with us.
Stayed 4 nights in Aug 2025

2/10 Terrible

Ronald T, orlando

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
When I arrived at the property, I noticed that the pillowcases did not feel clean, and neither did the bathroom towels. I called to report the issue right away. Later that night, the A/C was set to a cold 68°F. I tried to raise the temperature, but it kept going back to 68°F—it was programmed to stay there. I endured this problem for two nights until I couldn’t take it anymore and went to the lobby to complain. That’s when they told me that they control the thermostat. I also tried to open the balcony door, but it wouldn’t open. This was incredibly frustrating. On top of that, the elevator was out of service. I have photos to prove this. I had three suitcases that I had to carry up the stairs. If you ask me whether I enjoyed my stay, my answer is no. I would like to know in what way you could compensate me. I don’t know about you, but spending $2,000 for four days and not being able to sleep well was extremely upsetting for me.
Stayed 4 nights in Aug 2025

2/10 Terrible

DENNISE

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

John

Liked: Property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Johnny

Stayed 1 night in Aug 2025

10/10 Excellent

Diana

Stayed 1 night in Aug 2025

6/10 Okay

Miguel

Stayed 2 nights in Jul 2025

6/10 Okay

Miguel

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Good location. Prepaid breakfast didn't work after 10 am, even though they serve breakfast all day long. Fely like that is a dishonest policy.
Stayed 1 night in Jul 2025

10/10 Excellent

Ernesto

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Class A Hotel on the Beach next to Old San Juan.
Stayed 1 night in Jul 2025

8/10 Good

Evangeline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and facilities.
Stayed 1 night in Jul 2025

10/10 Excellent

Eneida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Ana

Stayed 1 night in Jul 2025

10/10 Excellent

Lauren

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy checkin. I saw reviews about parking, but they give a great explanation where the lots were located and how to validate. Beds were comfy and the room was clean. Located in the central area, walkable to plenty of restaurants, shops and bars.
Stayed 1 night in Jul 2025

10/10 Excellent

Angel

Stayed 1 night in Jul 2025

10/10 Excellent

Jovan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025