Note fondée sur 941 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,4 Propreté de la chambre
3,7 Service et personnel
3,4 Confort de la chambre
3,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 18 mars 2024
Blood stations on white top blanket, room smaller than photo depicted, rented a room with with a couch in it and there wasn't one. Pubic hair and blood on toilet rim. Every time you flushed the toilet it whined and howled super loud for about 5 minutes. Tiles in bathroom dirty and falling off. Fire alarm in hallway beeped all day and night long. Rented hotel because of hot tub but hot tub was closed. Breakfast very limited
Commentaires de Gestion de l’hôtel
19 mars 2024 par Manager, Gestion de l’hôtel
Hello Kelli, We apologize that your recent stay did not meet your expectations. Your feedback is valuable to us and will be shared with our team for improvements. For any further concerns or inquiries, we recommend contacting our management directly. Thank you.
par un voyageur
Publié le 9 mars 2024 sur Expedia
Commentaires de Gestion de l’hôtel
13 mars 2024 par Manager, Gestion de l’hôtel
Hello Jill, We're sorry to hear that your experience didn't meet expectations. Please feel free to reach out to us directly with any specific feedback you'd like to share so we can address any concerns. We value your input and hope to have the opportunity to welcome you back in the future.
par un voyageur
Publié le 9 mars 2024 sur Hotels
This was the last time I stay here. Pool area needs condemned. Breakfast was terrible. Place has gone downhill.
Commentaires de Gestion de l’hôtel
9 mars 2024 par Manager, Gestion de l’hôtel
Dear Guest,We regret to hear your recent experience didn't meet your expectations. We value your feedback about the pool area and breakfast, it will be shared with the management for further review. We strive to improve our services and facilities continuously.
par un voyageur
Publié le 5 mars 2024 sur Expedia
Smelled like a dead animal in the hall, not enough towels, dirty bathroom
Commentaires de Gestion de l’hôtel
7 mars 2024 par Manager, Gestion de l’hôtel
Hello Travette, We appreciate you sharing your experience with us. It is disheartening to learn of the concerns you encountered during your stay. Guest satisfaction is a priority, and your feedback will be shared with the team for improvement. Thank you for bringing this to our attention.
par un voyageur
Publié le 2 mars 2024
Rooms are dirty. Mold in the fridge. Sofa has stains. TP needed refill. Bulbs burnt out. No drawers in furniture. Open wifi, don't do anything financial.
All the staff were very friendly and helpful.
Commentaires de Gestion de l’hôtel
3 mars 2024 par Manager, Gestion de l’hôtel
Hello John,We appreciate your kind words regarding our staff's service. Your feedback about the room cleanliness is noted, and we will address it with our team. We regret any inconvenience you experienced and recommend guests avoid sharing financial details over our open WiFi network. Thank you for bringing these matters to our attention.
par un voyageur
Publié le 27 févr. 2024 sur Expedia
The bed was very comfortable and we got a good nights rest. The building is very old, the rooms are small, the decorating was very dated. Price was reasonable.
Commentaires de Gestion de l’hôtel
1 mars 2024 par Manager, Gestion de l’hôtel
Hello Diane, We're glad to hear you found the bed comfortable for a good night's rest during your stay. Our historic building indeed offers a unique charm with cozy rooms at a reasonable price point. Your feedback on the décor is appreciated as we strive to cater to various tastes and preferences for our guests' comfort. Thank you for sharing your experience with us.
par un voyageur
Publié le 25 févr. 2024 sur Expedia
This hotel was absolutely disgusting. The toilet was not clean and leaked water all over the bathroom floor, mold was caked up in the corners of the bathroom, and there was garbage in the bedroom area. I will not recommend this place to anyone.
Commentaires de Gestion de l’hôtel
28 févr. 2024 par Manager, Gestion de l’hôtel
Hello Alaina, We're sorry to hear about your experience. Your feedback is important to us, and we will address your concerns with the appropriate departments for improvements. Thank you for bringing these issues to our attention.
par un voyageur
Publié le 25 févr. 2024 sur Hotels
Staff was very friendly. Relatively quiet for a pet friendly place.
Commentaires de Gestion de l’hôtel
28 févr. 2024 par Manager, Gestion de l’hôtel
Dear Guest,We are delighted to hear that you appreciated our friendly staff and the overall tranquility of our pet-friendly environment. Your feedback is valuable to us and we hope to welcome you back soon for another enjoyable stay.
par un voyageur
Publié le 20 févr. 2024
Wow, where do I start? The pool line was falling apart fixtures were hanging from the ceiling. The hot tub didn’t work. The staff was incompetent. I had to get my key card fixed three times. The refrigerator and microwave were tripping the surge protector over and over so we had to constantly check to make sure our food didn’t rot. I asked the manager to comp me two dollars for me having to come down three times to get my key cards fixed after being locked out so I could dry my kids gloves. Well, he did this. The two gentlemen standing behind me, saw how cheap that he was, and proceeded to walk out and go across the street to the next hotel. He then charged me the two dollars under my room I came back and said to him it was only $1.25 and set the 75 cents on the table where he proceeded to keep the change after he had already charged me what a joke. I will never stay there again and do any Wyndham for that matter if that’s how they run and that’s how they treat people.
Commentaires de Gestion de l’hôtel
22 févr. 2024 par Manager, Gestion de l’hôtel
Hello Brian, We regret to hear about your disappointing experience at our hotel. We take all guest feedback seriously and will address the issues you mentioned with our team. Your concerns have been duly noted, and we strive to make improvements where necessary for future guests' satisfaction. Thank you for bringing this to our attention, and we hope you will consider reaching out to our management team directly to further discuss your stay.
par un voyageur
Not nice
Publié le 18 févr. 2024 sur HotelsBreakfast was not good. Watery eggs - salt but no pepper. Creamers rotten. Coffee bad! Pool was gross and no towels. So disappointed.
Commentaires de Gestion de l’hôtel
21 févr. 2024 par Manager, Gestion de l’hôtel
Hello Kirstin, We're sorry to hear your experience fell short of expectations. Your feedback is valuable for improving our services. For any further concerns, please contact our management team directly.
