Note fondée sur 919 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,3 Propreté de la chambre
3,5 Service et personnel
3,3 Confort de la chambre
3,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 28 févr. 2024 sur Expedia
par un voyageur
Publié le 21 févr. 2024 sur Hotels
par un voyageur
Publié le 11 févr. 2024 sur Expedia
The staff was very nice although day perso had her child there that kept interrupting. Room was clean and neat. Furnishing we’re good bed was comfortable. But when I checked in at 3 PM the battery in the smoke detector was dead . It kept giving off this really loud beeping every 5 minutes. I called the front desk was told I can come do it now or you can wait for the maintenance man to do it on Monday. Told her to come do it. Finally after several calls to the front desk someone showed up at about 8 PM. Then said we do not have batteries for these. She removed the alarm altogether. I missed visiting hours at the hospital. But at least I will get to sleep tonight.
par un voyageur
Publié le 31 janv. 2024 sur Expedia
Facility appeared understaffed and rooms were not ready at check in time. Full garbage bags were stacked in some of the walkways and parking lot. Longterm tenants had "settled in." Suggest one of the 3 buildings be dedicated to short term travelers. Room was average for the price. Cooking utensils, pots/pans/plates etc. had to be ordered at the front desk. Assume this is due to theft. Checkout clerk was cheery and helpful.
Commentaires de Gestion de l’hôtel
1 févr. 2024 par Hotel Management , Gestion de l’hôtel
Dear Karl, Thank you for taking the time to review your stay with us. We are glad that you were pleased with our check-out associate. However, please accept our sincere apologies for any inconvenience you encountered during your stay. Your feedback is of utmost importance to us, and we take these matters seriously. We're committed to addressing these concerns and ensuring that every guest receives the highest level of service and care. Your feedback will aid us in making necessary improvements. We genuinely hope you will consider giving us another chance to provide you with the stay you deserve.Sincerely,Hotel Management
par un voyageur
Publié le 29 janv. 2024 sur Expedia
par un voyageur
Publié le 29 janv. 2024 sur Expedia
par un voyageur de Portland
Publié le 23 janv. 2024 sur Expedia
The staff was exceptional and made our stay very welcome and convenient.
Commentaires de Gestion de l’hôtel
24 janv. 2024 par Hotel Management , Gestion de l’hôtel
Dear William, It is wonderful to hear how much you enjoyed your stay at Extended Stay America. We're particularly pleased you were satisfied with our staff services. We are thrilled that your overall experience was positive, and we hope we have the chance to welcome you back in the near future!Sincerely, Hotel Management
par un voyageur
Publié le 23 janv. 2024 sur Expedia
par un voyageur de Portland
Publié le 20 janv. 2024 sur Expedia
All good
par un voyageur
Publié le 20 janv. 2024 sur Expedia
It was a nice place for me to relax . I just needed some time to myself with a nice window and I was able to get that with this stay
Commentaires de Gestion de l’hôtel
21 janv. 2024 par Hotel Management , Gestion de l’hôtel
Dear Rachel, We're delighted to hear that Extended Stay America provided you with a nice and relaxing stay, allowing you the peaceful time you needed. Your satisfaction is our priority, and we appreciate your positive feedback. We hope to welcome you back for another rejuvenating experience in the future. Thank you for choosing us for your stay.Sincerely,Hotel Management
