Note fondée sur 669 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
4,4 Service et personnel
4,4 Confort de la chambre
4,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 13 mars 2024 sur Expedia
Commentaires de Gestion de l’hôtel
8 avr. 2024 par General Manager, Gestion de l’hôtel
Dear Sobhag, I wanted to take a moment to extend my sincerest gratitude for your recent stay at our hotel and for taking the time to share your wonderful feedback on the website. Our team strives tirelessly to provide exceptional service and create memorable moments for all our guests, and knowing that we succeeded in your case brings us immense joy.Warm regards,Management
par un voyageur
Publié le 10 mars 2024 sur Hotels
The remodeling is wonderful! Such a friendly staff! Wish the pool was a bit warmer!
Commentaires de Gestion de l’hôtel
16 mars 2024 par Fantasia, Assistant General Manager, Gestion de l’hôtel
Marla, Thank you so much for your review and the kind words about our renovation! We hope to see you again soon if you are ever in town.
par un voyageur de Grants Pass
Publié le 4 mars 2024 sur Expedia
Adequate room, clean, with convenient breakfast included. Comfortable king-sized bed, with chaise lounge a nice addition.
Very disappointed that the hot tub was not working properly.
Commentaires de Gestion de l’hôtel
4 mars 2024 par Fantasia, Assistant General Manager, Gestion de l’hôtel
Nancy,Thank you so much for taking the time to review us here at the Holiday Inn Express in Jantzen Beach. We are so happy that you have enjoyed your room as well as our breakfast, and sincerely apologize for the hot tub not being available due to unforseen circumstances. We hope that you will visit us again to not only enjoy our property once more, but to utilize our hot tub!
par un voyageur
Publié le 25 févr. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
4 mars 2024 par Fantasia, Assistant General Manager, Gestion de l’hôtel
Thank you so much for taking the time to review us here at the Holiday Inn Express in Jantzen Beach! We hope to see you again soon should you ever be back in town.
par un voyageur
Just so so
Publié le 21 févr. 2024 sur HotelsThey are currently in the middle of some remodeling. Created a little bit of an inconvenience. My biggest issue with my room was that I reserved a suite with a separate pull out bed. I really expected this to be a separate area allowing for some privacy. It was one room with a bed, a 2 ft wide wall and then the sofa/pullout right beside it. they were about 2 - 3 feet from each other. Also, the sofa pullout did not have any sheets or blankets on it or in the room. I had to go down to the lobby to get them at 1 am when we came back to our "suite" and they did not have any pillows for the separate bed!
Commentaires de Gestion de l’hôtel
10 mars 2024 par Fantasia, Assistant General Manager, Gestion de l’hôtel
Thank you, Nicole, for taking the time to review us here at the Holiday Inn Express in Jantzen Beach. Your feedback is extremely important to us, and I would like to apologize for your room not being what you've expected. We do have 2 bedroom suites available at our property, however, I understand that privacy is a huge priority. I would also like to apologize that the bedding for your pullout was not provided in your room. If you have any more concerns about your stay, please do not hesitate to contact us directly.
par un voyageur
Publié le 2 févr. 2024 sur Expedia
No one at desk
Commentaires de Gestion de l’hôtel
5 févr. 2024 par Fantasia, Assistant General Manager, Gestion de l’hôtel
Ted,Thank you so much for taking the time to review us here at the Holiday Inn Express in Jantzen Beach. We take reviews such as yours seriously as this provides us the opportunity to discuss what we can do better as a hotel. I greatly apologize for there not being anyone at the desk to assist you while visiting. I will make sure that I bring this up with my team as it is extremely important to be available as much as possible. If you have any other questions or concerns, please do not hesitate to contact us directly.Again, thank you for the feedback and I hope that you will choose to stay with us again so that we may provide you with an even better experience.
par un voyageur
Publié le 13 janv. 2024 sur Expedia
Pretty good hotel
Commentaires de Gestion de l’hôtel
5 févr. 2024 par Fantasia, Assistant General Manager, Gestion de l’hôtel
Thank you for taking the time to review us here at the Holiday Inn Express in Jantzen Beach. Your feedback is important to us and we are glad to hear that you have enjoyed your stay with us. We hope to see you again should you ever be back in the area!
par un voyageur
Publié le 3 janv. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
5 févr. 2024 par Fantasia, Assistant General Manager, Gestion de l’hôtel
Nancy,Thank you so much for your feedback. Please feel free to reach out to us if you have any questions!
par un voyageur
Publié le 2 janv. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
5 févr. 2024 par Fantasia, Assistant General Manager, Gestion de l’hôtel
Thank you so much for taking the time to review us here at the Holiday Inn Express in Jantzen Beach! We hope to see you again should you ever be in the area.
par un voyageur
Publié le 1 janv. 2024
Staff were amazing, rooms super clean. Pool smaller than expected and a bit cold.
Commentaires de Gestion de l’hôtel
5 janv. 2024 par -Fantasia, Assistant General Manager, Gestion de l’hôtel
Jennifer,Thank you so much for taking the time to review us here at the Holiday Inn Express in Jantzen Beach! We are thrilled to see that you have enjoyed your stay with us, and have noted your concern about the pool temperature. Should you have any other concerns, please do not hesitate to reach out.We hope to see you again soon!
