Note fondée sur 371 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,3 Propreté de la chambre
4,6 Service et personnel
4,5 Confort de la chambre
4,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 3 mars 2024 sur Expedia
Air ducts in bathroom were very dirty and caked on with dust. Hallways were a little messy/dirty. Floor 1 was freezing cold and we’re not heated like the rest of the floors. The staff member at the front desk was very friendly and nice though. So our welcome was good!
Commentaires de Gestion de l’hôtel
3 mars 2024 par Kelsy Juarez, Front Desk Supervisor, Gestion de l’hôtel
Dear Jake, I apologize to hear that your hotel stay was not up to your expectations. We take guest feedback seriously, and I appreciate you sharing your experience. Our team is committed to improving our services, and I assure you that we will address the issues you encountered. We hope to see you again and provide you with the service you deserve. Thank you for the wonderful comment about our front desk. Have a great day!
par un voyageur
Publié le 28 févr. 2024 sur Expedia
Nice hotel, friendly staff and closr to I5
Commentaires de Gestion de l’hôtel
1 mars 2024 par JB, Gestion de l’hôtel
Thank you for the kind review Wilfred. We sincerely appreciate your feedback and look forward to your next visit.
par un voyageur de Guadalajara
Publié le 22 févr. 2024 sur Expedia
Todo bien,
Muy buena atención del personal
Commentaires de Gestion de l’hôtel
23 févr. 2024 par Hailey Camporeale, Front Desk Supervisor , Gestion de l’hôtel
Hello Alberto, Thank you for taking the time to tell us about your experience at Holiday Inn PORTLAND - COLUMBIA RIVERFRONT.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.
par un voyageur
In desperate need of makeover
Publié le 21 févr. 2024 sur HotelsThis is a run down, old hotel that is need of a good cleaning everywhere outside the front lobby. Front lobby gives the impression that this is a decent place. We had a river view room with a balcony. The balcony was sketchy and felt like it was going to fall right off the building and the railing was very rickety. There was a security guard that drove around the building all night with an extremely bright flashing light which lit up the room every time he drove by. I chose this place based on the reviews on hotels.com. I was very, very disappointed in the state of this property. Will not stay here again.
Commentaires de Gestion de l’hôtel
21 févr. 2024 par Jacqueline Smith, Front Office Supervisor, Gestion de l’hôtel
Thank you for sharing your feedback with us. We are sorry to hear that your stay at the Holiday Inn- Columbia Riverfront did not meet your expectations. We appreciate your honest comments about the condition of the hotel, the balcony, and the security guard. We take our guests’ satisfaction very seriously and we will use your input to improve our services and facilities. We hope you will give us another chance to provide you with a better experience in the future. Please feel free to contact our hotel if you would like to further discuss your concerns. Thank you for choosing Holiday Inn.
par un voyageur
Publié le 18 févr. 2024 sur Expedia
Great staff and good food options
Commentaires de Gestion de l’hôtel
19 févr. 2024 par Kelsy Juarez, Front Desk Supervisor, Gestion de l’hôtel
Dear Thomas P,Thank you for your feedback and we appreciate your comment about our staff and food options. Thank you for the wonderful score! Again, thank you for choosing Holiday Inn Portland- Columbia Riverfront. We hope to see you back here soon. For any questions or concerns please feel free to reach out to us anytime.
par un voyageur
Publié le 5 févr. 2024 sur Expedia
Nice remodel. great river property
Commentaires de Gestion de l’hôtel
5 févr. 2024 par Hailey Camporeale, Front Desk Supervisor , Gestion de l’hôtel
Hello Gerry, We are so very glad to hear that you enjoyed your stay here with us. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We appreciate the wonderful score and we hope that you will give us the opportunity to serve you again in the future.
par un voyageur
Publié le 24 janv. 2024 sur Expedia
I always like to stay here when I'm in town
Commentaires de Gestion de l’hôtel
25 janv. 2024 par Hailey Camporeale, Front Desk Supervisor , Gestion de l’hôtel
Hello Alexis, Thank you for staying with us at the Holiday Inn Columbia Riverfront! We appreciate you taking the time to share your feedback and we are so glad to have you as a continual guest. We look forward to the opportunity to serve you again with your future stays.
par un voyageur de Renton
Publié le 18 janv. 2024 sur Expedia
We had a river view room, I really enjoyed the view and would pay extra for it again. The room was clean, the mattress was very comfortable. The parking lot was patrolled by security all night and that let me relax that my car would be safe while we slept. The facilities were mostly renovated, it looks like they still have more to do. I bet it'll be really nice when it's all done. This will be our go to place when we visit Portland in the future. We can easily get to everything from there but the little island it's on has a tranquil feel and lots of stores and restaurants near by
Commentaires de Gestion de l’hôtel
20 janv. 2024 par JB, Gestion de l’hôtel
Thank you William. We are very glad to hear your enjoyed your stay and look forward to welcoming you back again.
par un voyageur
Publié le 16 janv. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
1 mars 2024 par JB, Gestion de l’hôtel
Thank you for the review Shelley. Please come back soon.
par un voyageur
Publié le 14 janv. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
20 janv. 2024 par JB, Gestion de l’hôtel
Thank you for the review John. Please come again.
