Note fondée sur 464 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
2,7 Propreté de la chambre
3,1 Service et personnel
2,5 Confort de la chambre
2,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par francis
Worst ever!
Publié le 18 juill. 2017 sur HotelsWorst place ever !
When there's a sign on the door asking for your own security to lock de door and the lock has visibly been destroyed, you don't sleep that well.
Commentaires de Gestion de l’hôtel
23 août 2017 par brand team member, Gestion de l’hôtel
Dear Francis, Thank you for taking the time to post your review. We apologize for your unpleasant stay as a result of the concerns you describe. Safety and security are high priorities within Motel 6 standards for quality and we regret you felt differently during your visit. We encourage you to contact our Guest Relations department to record the details of your visit to help us provide a better guest experience in the future.
par un voyageur
Publié le 19 févr. 2024 sur Expedia
Homeless living in cars in the parking lot homeless all around the area not just the parking lot
Commentaires de Gestion de l’hôtel
26 févr. 2024 par Brand Experience Team, Gestion de l’hôtel
Hi MichaelWe appreciate you taking the time to rate your stay. Rest assured, we’ll do our best to give you a 5-star experience next time around. Until then, we’ll leave the light on. For you. Lilith#Team6
par un voyageur
Publié le 23 janv. 2024 sur Expedia
Possibly my fault for not noticing there were no amenities before I booked.
No coffee maker, microwave or refrigerator. Needed a place for my dog & me when we lost power along with many thousands of people so we were kinda desperate. While checking in an employee had a meltdown when asked for an additional towel. Turned out I didn’t need it bc bathtub was icky and I didn’t even shower there. Only stayed one night although I paid for two. I know it’s a no frills place, but really?!
Commentaires de Gestion de l’hôtel
29 janv. 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Christy,Thank you for taking the time to share your review. We are committed to provide a comfortable night's rest and are disappointed to learn that we fell short of your expectations. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience. Maz K.#Team6
par un voyageur
Publié le 22 janv. 2024 sur Hotels
U like it I love it
Just needed a blanket
Commentaires de Gestion de l’hôtel
29 janv. 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Cory, Thank you for sharing your review. We are glad you enjoyed your stay! Maz K.#Team6
par un voyageur
Sketchy
Publié le 21 janv. 2024 sur HotelsThe clerk at the front desk was great.
All downhill from there. Room heater said it was heating but never felt warm. Hot shower? Nope. Warm water at best. Shower rug was already wet.
We checked out. Not sure how this ever rated above 1 star.
Commentaires de Gestion de l’hôtel
29 janv. 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Sally,Thank you for providing feedback. Your experience is important to us, and we appreciate you bringing your concerns to our attention. It sounds like your stay might not have been as comfortable as you anticipated. We apologize for any inconvenience and we hope we have opportunity to improve your experience with us. Maz K.#Team6
par un voyageur
Publié le 20 janv. 2024 sur Expedia
No hot water for shower. Heater quit working at 1:00 AM, leaving room too cold for comfort for remaining hours. Tried again to shower at 5:30 AM (to get warm), but water was still not warm enough.
Commentaires de Gestion de l’hôtel
29 janv. 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Brian,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. Please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6
par un voyageur
Publié le 14 janv. 2024 sur Hotels
par un voyageur
Publié le 22 nov. 2023
Overall clean, friendly staff checking in, our main concern, being older, was that there was no non skid mat or grab bar in the tub/shower and it was a bit slippery. I know things have been rough the last few years, but being sued because someone slipped and fell in the tub, could be very costly.
Commentaires de Gestion de l’hôtel
5 déc. 2023 par Brand Experience Team, Gestion de l’hôtel
Hi Denise,We really do love getting such positive feedback! We’re glad your experience was a good one and hope to see you again real soon.Maz K. #Team6
par un voyageur
Publié le 21 nov. 2023
Thank you for letting me check in early. It wouked out great!
par un voyageur
Publié le 22 oct. 2023 sur Expedia
I had a horrible experience this time. The guy at the desk when I checked in was nice. The lady when I was trying to check out only acknowledged me, then went back to shuffling papers. I had no voice, and wanted to check out. She wouldn’t stop what she was doing to help me, at first. My other issue is with Motel 6 holding money hostage after you leave. Most other places actually put a hold on your money. Motel 6 TOOK the money OUT the DAY I left. Seriously? I will not be staying there again.
Commentaires de Gestion de l’hôtel
30 oct. 2023 par Brand Experience Team, Gestion de l’hôtel
Hi Amber,We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback.Lilith#Team6
