Note fondée sur 39 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,7 Propreté de la chambre
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Great stay
Publié le 22 déc. 2023 sur HomeAwayLove the apartment and the location, this is the second time I've stayed there. I would definitely stay again.
The Washing machine is broken but still works.
The late check out process isn't great and there's no flexibility when my plans changed and I needed a few more hours to stay.
Communication is great with them and they are very responsive.
par un voyageur
Great Location
Publié le 25 sept. 2023 sur HomeAwayThe condo was clean if very sparse in decoration and living room furniture. With 4 of us we had to sit 3 to the couch and 1 in side chair or use the dining room chairs.
Cabinets were frustrating as they were push operated and function felt cheap. Dishwasher bottom rack fell every time and not much soundproofing room to room. Could not find the trash dumpster, it was somewhere in the parking garage which we were not able to use.
Parking was on the street but not bad to manage, location was great as we could walk to everything.
Rest of dishes and appliances were good. I expected better quality of the furnishings but overall a good stay in a safe convenient area.
Commentaires de Gestion de l’hôtel
27 sept. 2023 par VrboOwner, Gestion de l’hôtel
Thank you, Ellen, for your feedback! We are happy you enjoyed this home. We sincerely apologize you have found few issues in the home. Please know that your feedback is essential, and we have passed your comments along to our local manager, who will work with the homeowner to make any updates. We truly hope to have the opportunity to impress you in the future.
par un voyageur
Great Location— Lousy Logistics
Publié le 10 août 2023 sur HomeAwayPositives: Great location and nice apartment.
Negatives: Incomplete check-in instructions made accessing the space a challenge (had to call for more information after arriving on site).
Just one key for a three bedroom property? C’mon!
Check-in (4pm) and check-out (10am) times are unreasonable and inflexible. Any hotel will give better times and offer reasonable alternatives.
Commentaires de Gestion de l’hôtel
18 sept. 2023 par VrboOwner, Gestion de l’hôtel
Thank you, Denis, for your feedback! We are happy you enjoyed this home. We sincerely apologize for the issues you experienced during your time with us.
Please know that your feedback is essential, and we have passed your comments along to our local manager, who will work with the homeowner to make any updates. We truly hope to have the opportunity to impress you in the future.
par un voyageur
Nice place for a short stay
Publié le 18 juin 2023 sur HomeAwayNice and modern apartment. The location is great and the area feels safe. On-street parking is easy enough to find (at least in early June when we were visiting). There is a nice coffee shop in the apartment building and a specialty / organic grocery store right across the street (convenient, not cheap).
Things to note:
Checkin after hours was not easy; the codes we were provided did not open the building entrance door and calling the Vacasa 800 number didn't help since they only repeated the instructions that were not working. Finally we were let in by another resident who happened to show up in the meantime.
Some of the stuff in the apartment was in relative disrepair: the bathroom shower curtain rod and towel hanger in one bathroom were not working; a couple of closet doors in the master suite were unhinged.
The washing machine left clothes dripping wet and so the dryer took very long to dry. The iron was missing and in spite of calling Vacasa (every day for 3 days) it wasn't replaced.
Overall - good place for a short stay but would not recommend for a longer stay unless the issues are fixed.
Commentaires de Gestion de l’hôtel
18 sept. 2023 par VrboOwner, Gestion de l’hôtel
Thank you for taking the time to share your valuable feedback. We sincerely apologize for the maintenance issues you had and, most of all, for the lack of communication from us. Please know that this is not the typical standard our guests can expect, and when issues occur, we make every effort to resolve them quickly and efficiently. Our local operations manager is aware of all your concerns, and we will follow up to ensure that all your concerns will be resolved. We hope to have the opportunity to better serve you in the future.
par un voyageur
Friends Weekend Condo
Publié le 2 avr. 2023 sur HomeAwayThe place was a great option for 6 friends getting together. Felt a little like a dorm, but the decor & linens were decent. Some things were not well kept, and not enough instructions. The kitchen was adequately stocked with basic needs. It’s an excellent location for bars, restaurants and just a few blocks from 23rd. Didn’t love that it was street parking, we had to move our cars. We did like that the building was very secure. I do recommend if you are not looking for a cozy retreat.
Commentaires de Gestion de l’hôtel
18 sept. 2023 par VrboOwner, Gestion de l’hôtel
Thank you for taking the time to share your experience, Kristan. We are happy to hear you enjoyed the location. We attempt to be as transparent with our listings as possible and provide accurate and current photos, amenity lists, and descriptions so guests can make an informed choice about what they are paying for and make the right decision for their needs. However, we made our local team aware of your concern and we will follow up with our Home Owner Association, which manages the facility to ensure that all information about the home is clear. We appreciate your preference as a means to improve and we have forwarded your comments regarding your complaint along with our property management to consider in the future. We hope you will give us a second chance to impress you.
par un voyageur de Port Moody, BC
Portland Getaway
Publié le 27 févr. 2023 sur HomeAwayWe travelled with our two grown sons and their partners to Portland to see Bruce Springsteen. Condo was in a great location - lots of restaurants, etc in the area and easy to get to the stadium. Really comfortable for 3 couples - our sons glad no one had to sleep in bunks or on the sofa bed
par un voyageur de 2365 Country Drive
Perfect Portland Stay!
Publié le 29 janv. 2023 sur HomeAwayGreat family condo!
par un voyageur
Great Location
Publié le 25 oct. 2022 sur HomeAwayThe condo was in a great location and very roomy. Beds and pillows were very comfortable and nice.
We only have a couple suggestions:
1. An extra key would have been very beneficial as we had some people go out separately and it would have been nice to be able to get up the elevators without having to call someone else. Maybe keep it in the condo to be used once the 1st person/group checks in?
2. A full length mirror would have bee nice as it was an all girls trip for us and women need full length mirrors.
par un voyageur
Birthday Trip
Publié le 24 oct. 2022 sur HomeAwayGood, safe location. No homeless people on the surrounding streets. Only downfall was the noisy construction next door at around 6am. I will be booking this place for more 2-3 day getaways in the future.
par un voyageur de Austin, Texas
Great space, poor customer service.
Publié le 20 sept. 2022 sur HomeAwayThe rental was exactly as described. Very comfortable, clean, and in an amazing location.
My issue was that Vacasa offered a second set of keys for the property and then never delivered them. I rented the unit for three work colleagues with different schedules. Because Vacasa only supplied one set of keys, they were forced to rearrange their schedules so that someone was always home or arrange for key swaps during the work day. One set of keys is fine for two parents and some kids, but NOT for three adults. I called Vacasa FOUR times to arrange for a second set and each time, they said they’d work on it and get back to me soon. During the entire ten day stay, I received ONE call back giving me incorrect information (they said a code would give me access to the unit, when in fact you needed a physical key.) Because if this experience, I won’t be renting a Vacasa unit again.
