Note fondée sur 58 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,9 Propreté de la chambre
4,7 Service et personnel
5,0 Confort de la chambre
4,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 23 janv. 2024 sur Expedia
Fantastic!
Commentaires de Gestion de l’hôtel
28 janv. 2024 par Diego Oviedo General Manager, Gestion de l’hôtel
Hola Isabelle,Thank you for leaving this lovely review! We always strive to provide our guests with a top-notch hospitality experience, and it brings us immense joy to know you had a fantastic time here. Looking forward to hosting you again soon!
par un voyageur
Publié le 14 mai 2023 sur Hotels
par un voyageur
Publié le 20 déc. 2022 sur Expedia
Très bel hôtel! Bon resto mais cher. Chambre superbe. Bruyant à cause de la construction de la nouvelle bâtisse
Commentaires de Gestion de l’hôtel
18 janv. 2023 par Yaisa Loria, Concierge., Gestion de l’hôtel
Thank you for completing our review, we appreciate your comments as they help us improve our guests' experience. Please let me know if you have any questions or comments.
par un voyageur
Publié le 1 mars 2024 sur Expedia
The hot tub was not hot. The hotel was nice what i expect from a HILTON but the activities were overpriced for what was offered. There was not much to do in the area unless it was booked through the hotel which was overprized. The staff was nice and the hotel was clean and modern what i would expect. The food at the bar was not good at all only the dinning room option was.
Commentaires de Gestion de l’hôtel
19 mars 2024 par Diego Oviedo General Manager, Gestion de l’hôtel
Hola Edny,Thank you for sharing your feedback with us. We're pleased to hear that you found our hotel to be nice and in line with your expectations of Hilton standards. We appreciate your kind words about our clean and modern accommodations, as well as our friendly staff. We're sorry to learn that the hot tub temperature did not meet your expectations, and we'll certainly look into that. We also value your input on the activities and dining options, and we'll use this information to enhance our offerings. Your satisfaction is important to us, and we hope to have the opportunity to welcome you back for an even more enjoyable experience.
par un voyageur
Publié le 13 févr. 2024 sur Expedia
Simply amazing. I couldn’t have asked for a nicer place.
Commentaires de Gestion de l’hôtel
19 févr. 2024 par Diego Oviedo General Manager, Gestion de l’hôtel
Hola Guest,Thank you for the short yet amazing review! We are thrilled to hear that your time here has been nothing short of amazing and that you returned home with many cherished memories. Should your travels ever bring you back to the shores of our lush green paradise, we would love to host you again!
par un voyageur
Lovely new hotel and grounds
Publié le 9 févr. 2024 sur HotelsLovely new hotel with gorgeous gardens and grounds. Large standard rooms. Enjoyed the complimentary boat trip to the beach and beach club.
Commentaires de Gestion de l’hôtel
13 févr. 2024 par Diego Oviedo General Manager, Gestion de l’hôtel
Hola David,Thank you for this wonderful review! We're thrilled to hear you enjoyed the charm of our lovely new resort, surrounded by gorgeous gardens and expansive grounds. Our goal is to provide a delightful experience, and we're glad to know you found our large standard rooms to your liking. It's fantastic that you took advantage of the complimentary boat trip to the beach and beach club – we believe a touch of paradise adds that extra sparkle to your stay! We look forward to welcoming you back for more enjoyable moments.
par un voyageur
Publié le 9 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
13 févr. 2024 par Diego Oviedo General Manager, Gestion de l’hôtel
Hola Anita,Thank you for this 5-star review! We're thrilled to have provided you with an amazing experience. Your support means the world to us. We hope to have the pleasure of welcoming you back again soon for another fantastic experience.
par un voyageur
Publié le 22 janv. 2024 sur Expedia
Property rules would not allow that I be picked up at the pier for fishing day. And there was another issue to stupid to recite here. Not great customer service.
Commentaires de Gestion de l’hôtel
28 janv. 2024 par Diego Oviedo General Manager, Gestion de l’hôtel
Hola Jack,Thank you for this candid feedback. Although we regret to hear that some aspects of your stay were less than awesome, we’re still delighted to know that you could have an incredible experience here thanks to our thoughtful amenities and lovely staff. We look forward to welcoming you back again in the future for a much-improved stay!
par un voyageur
Publié le 12 janv. 2024 sur Expedia
Property is very clean and convenient for beach goers. Defintely will be staying again when in the area.
Commentaires de Gestion de l’hôtel
23 janv. 2024 par Diego Oviedo, Gestion de l’hôtel
Hola Alton,Thank you for taking the time to share your positive experience! We're thrilled to hear that you found our resort clean and convenient, especially for beach enthusiasts. It's fantastic to know that you had a great experience, and we look forward to welcoming you back when you're in the area.Muchas Gracias,Diego OviedoGeneral Manager
par un voyageur de Chicago
Publié le 12 janv. 2024 sur Expedia
Beautiful new hotel. Prices are high and fees/surcharges were over $100 per night
Room service for two ice cream scoops was $32
It was very well designed. Pool bar is buzzing.
Commentaires de Gestion de l’hôtel
23 janv. 2024 par Diego Oviedo, Gestion de l’hôtel
Hola gehrig,Thank you for taking the time to share your feedback. We appreciate your compliments on our beautiful new hotel and well-designed facilities. We also value your input as we continuously strive to provide a memorable experience for our guests, and your comments will be taken into consideration as we work to enhance our offerings. We hope to welcome you back for another visit.Muchas Gracias,Diego OviedoGeneral Manager
