Note fondée sur 3 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
3,3 sur 5
3,7 Propreté de la chambre
5,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
5 sur 5
par un voyageur

Ce voyageur a laissé seulement une note Publié le 29 déc. 2023 sur Expedia
1 sur 5
par un voyageur

Double booked our room

Publié le 16 avr. 2024 sur HomeAway
We arrived on the property to find that someone else was staying in our room. We could not get a hold of the owner or host, so called VRBO. After being on thw phone for over an hour, someone showed up, put us in a TINY, TERRIBLE room and left. Being if a foreign country, not speaking the language, reaveling with children..we sat in The room to try and get everything straightened out. The "host" guy left, and we were told be VRBO that since we "accepted the room" by sitting inside, there was nothing they could do. No refund or anything could be given for staying in this terrible room! The only good thing about our whole stay was the nice pool and the walkability to the puerto morelos town. Otherwise our experience was terrible and i would suggest people pick a different location and host for their vacation.
4 sur 5
par un voyageur

PM gem

Publié le 16 déc. 2023 sur HomeAway
Sweet place with a pool just steps away from everything.