Note fondée sur 941 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
4,1 sur 5
87 % des clients le recommandent
4,2 Propreté de la chambre
4,5 Service et personnel
4,1 Confort de la chambre
3,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
3 sur 5
par un voyageur

Publié le 24 mars 2024
Commentaires de Gestion de l’hôtel
16 avr. 2024 par Kylee , Gestion de l’hôtel
Thank you for sharing your feedback with us. We appreciate your honesty and value your opinion. If there were any specific aspects of your stay that you feel could have been improved, please don't hesitate to let us know. We're always looking for ways to enhance our guests' experiences and your input is invaluable to us. We hope to have the opportunity to welcome you back in the future and to exceed your expectations.
5 sur 5
par un voyageur

Publié le 7 mars 2024 sur Expedia
This is close to the university, accessibility to the Pullman-Moscow trail, restaurants, and has a nice breakfast option with a working hot tub & sauna. An all around great stay.
Commentaires de Gestion de l’hôtel
27 mars 2024 par Kylee , Gestion de l’hôtel
Thank you for your fantastic feedback and for choosing to stay with us! We're thrilled to hear that you had such a positive experience during your time here. It's wonderful to know that our proximity to the university, accessibility to the Pullman-Moscow trail, nearby restaurants, and breakfast options met your expectations. We're also glad you enjoyed our hot tub and sauna facilities. Providing a comfortable and convenient experience for our guests is always our goal, and we're delighted that we succeeded during your stay. We truly appreciate your kind words and hope to have the pleasure of welcoming you back for another great stay in the future! If there's anything else we can do to make your next visit even better, please don't hesitate to let us know.Thank you,
4 sur 5
par un voyageur de Burbank

Publié le 26 févr. 2024 sur Expedia
The only problem we had was with the TV. The service they subscribe to did not have access to the National Networks (NBC, CBS, etc.)
Commentaires de Gestion de l’hôtel
27 mars 2024 par Kylee , Gestion de l’hôtel
Thank you for your feedback and for choosing to stay with us. We're glad to hear that overall you had a positive experience. However, we apologize for the inconvenience you experienced with the TV service. We understand how important access to national networks can be for our guests. Your comments are valuable to us, and we appreciate your honesty. We hope to have the opportunity to welcome you back for an even better stay in the future. If there's anything else we can do to enhance your experience, please don't hesitate to let us know.Thank you,
4 sur 5
par un voyageur

Publié le 20 févr. 2024
3 mins drive from WSU. There’s also a gas station within few mins walk. Hotel is clean and front staff is helpful. Breakfast is nice with cereal eggs sausages and potatoes. The only problem is there’s no elevator. If you check in late and the first floor rooms are gone you will have to carry your luggage up the stairs.
Commentaires de Gestion de l’hôtel
20 févr. 2024 par Lizzy R., Gestion de l’hôtel
Thank you for taking the time to share your feedback with us. We're delighted to hear that our hotel's proximity to WSU and the convenience of nearby amenities met your expectations. It's wonderful to know that you found our accommodations clean, our staff helpful, and our breakfast selection satisfying.We appreciate your constructive feedback regarding the lack of an elevator. We understand the inconvenience this may cause, especially for guests arriving late when first-floor rooms are unavailable. Your comment is valuable to us, and we'll certainly take it into consideration as we strive to enhance the guest experience.Should your travels bring you back to the area, we hope you'll choose to stay with us again. If there's anything we can do to improve your future stays, please don't hesitate to let us know. We appreciate your business and look forward to welcoming you back soon.Warm regards,
4 sur 5
par un voyageur

Publié le 11 févr. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
12 févr. 2024 par kylee, Gestion de l’hôtel
Dear Aileen,Thank you for taking the time to complete the online survey regarding your recent stay at Quality Inn Paradise Creek.We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.Your loyalty is important to us. Please visit us again soon!Sincerely,Kylee RuddellFront Office SupervisorQuality Inn Paradise Creek
4 sur 5
par un voyageur

Publié le 11 févr. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
27 mars 2024 par Kylee, Gestion de l’hôtel
Thank you for your feedback and for choosing to stay with us. We're glad to hear that you had a positive experience overall. However, we're always striving to improve, so if there's anything specific that we could have done better to earn that extra star, please let us know. Your input is valuable to us, and we want to ensure that we continue to meet and exceed your expectations in the future. We hope to have the opportunity to welcome you back for an even better stay next time!Thank You,
2 sur 5
par un voyageur

Publié le 11 févr. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
27 mars 2024 par Kylee, Gestion de l’hôtel
Thank you for sharing your feedback with us, and we apologize that your experience fell short of expectations. We take guest feedback seriously and would appreciate any specific details you can provide regarding what aspects of your stay did not meet your expectations. Your input will help us identify areas for improvement and ensure that we can provide a better experience for future guests. We hope to have the opportunity to address any concerns and welcome you back for a more satisfactory stay in the future. Thank you for your understanding.
5 sur 5
par un voyageur

Publié le 10 févr. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
12 févr. 2024 par Kylee, Gestion de l’hôtel
Dear Jim,Thank you for taking the time to complete the online survey regarding your recent stay at Quality Inn Paradise Creek.We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.Your loyalty is important to us. Please visit us again soon!Sincerely,Kylee RuddellFront Office SupervisorQuality Inn Paradise Creek
5 sur 5
par un voyageur

Publié le 10 févr. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
12 févr. 2024 par Kylee, Gestion de l’hôtel
Dear Christopher,Thank you for taking the time to complete the online survey regarding your recent stay at Quality Inn Paradise Creek.We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.Your loyalty is important to us. Please visit us again soon!Sincerely,Kylee RuddellFront Office SupervisorQuality Inn Paradise Creek
5 sur 5
par un voyageur

Publié le 4 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
12 févr. 2024 par Kylee, Gestion de l’hôtel
Dear Alan,Thank you for taking the time to complete the online survey regarding your recent stay at Quality Inn Paradise Creek.We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.Your loyalty is important to us. Please visit us again soon!Sincerely,Kylee RuddellFront Office SupervisorQuality Inn Paradise Creek