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Zel Punta Cana, All Suites - All inclusive

4.5 star property
4.5-star luxury property near Cocotal Golf and Country Club

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Photo gallery for Zel Punta Cana, All Suites - All inclusive

Exterior
Property video
2 outdoor pools, open 9:00 AM to 6:00 PM, free cabanas, pool umbrellas
4 restaurants, breakfast, lunch, dinner served; Japanese cuisine
Designer store

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pet-friendly

Explore the area

View in a map
Playa Bavaro, Punta Cana, La Altagracia, 23000
  • Place, Cocotal Golf and Country Club
    ‪12 min walk‬
  • Place, Los Corales Beach
    ‪16 min walk‬
  • Place, Cortecito Beach
    ‪5 min drive‬
  • Airport, Punta Cana (PUJ-Punta Cana Intl.)
    ‪22 min drive‬

Room options

View all photos for Zel Two Bedroom Master Suite Swimup

1 bedroom, premium bedding, minibar, in-room safe

Zel Two Bedroom Master Suite Swimup

9.4 out of 10
Exceptional
(3 reviews)
  • 175 sq m
  • Sleeps 6
  • 1 King Bed OR 2 Double Beds

View all photos for Zel Two Bedroom Master

1 bedroom, premium bedding, minibar, in-room safe

Zel Two Bedroom Master

8.4 out of 10
Very good
(17 reviews)
  • 175 sq m
  • Sleeps 6
  • 1 King Bed OR 2 Double Beds

View all photos for Zel Suite

Zel Suite

Zel Suite

8.0 out of 10
Very good
(67 reviews)
  • 74 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Suite Master with Garden View

1 bedroom, premium bedding, minibar, in-room safe

Suite Master with Garden View

  • 100 sq m
  • Sleeps 4

View all photos for Room Standard with Garden View

1 bedroom, premium bedding, minibar, in-room safe

Room Standard with Garden View

  • 74 sq m
  • Sleeps 4

View all photos for Room Deluxe with Pool View

1 bedroom, premium bedding, minibar, in-room safe

Room Deluxe with Pool View

  • 75 sq m
  • Sleeps 4

View all photos for Suite Master with Pool View

1 bedroom, premium bedding, minibar, in-room safe

Suite Master with Pool View

  • 100 sq m
  • Sleeps 4

View all photos for Double Suite Master with Garden View

1 bedroom, premium bedding, minibar, in-room safe

Double Suite Master with Garden View

  • 175 sq m
  • Sleeps 6

View all photos for Double Suite Master with Pool View

1 bedroom, premium bedding, minibar, in-room safe

Double Suite Master with Pool View

  • 175 sq m
  • Sleeps 6

View all photos for Zel Swimup Suite

1 bedroom, premium bedding, minibar, in-room safe

Zel Swimup Suite

7.2 out of 10
Good
(17 reviews)
  • 75 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Suite Master with Garden View

1 bedroom, premium bedding, minibar, in-room safe

Suite Master with Garden View

  • 100 sq m
  • Sleeps 1

View all photos for Suite Standard with Garden View

1 bedroom, premium bedding, minibar, in-room safe

Suite Standard with Garden View

  • 74 sq m
  • Sleeps 1

View all photos for Suite Master with Pool View

1 bedroom, premium bedding, minibar, in-room safe

Suite Master with Pool View

  • 100 sq m
  • Sleeps 1

View all photos for Room Deluxe with Pool View

1 bedroom, premium bedding, minibar, in-room safe

Room Deluxe with Pool View

  • 75 sq m
  • Sleeps 1

View all photos for Zel Master Suite

1 bedroom, premium bedding, minibar, in-room safe

Zel Master Suite

8.6 out of 10
Excellent
(27 reviews)
  • 100 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Zel Swimup Master Suite

Zel Swimup Master Suite | Terrace/patio

Zel Swimup Master Suite

7.4 out of 10
Good
(11 reviews)
  • 100 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Casa Zel SwimUp Suite

Casa Zel SwimUp Suite

Casa Zel SwimUp Suite

  • 328 sq m
  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

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About the area

Punta Cana

Bávaro stay.With a stay at this Bávaro property, you'll be within half a mile (1 km) of Cocotal Golf and Country Club and 2 miles (3 km) of Los Corales Beach. Cortecito Beach and Bavaro Beach are also within 3 miles (5 km).

What's nearby

  • Cocotal Golf and Country Club - 12 min walk - 1.0 km
  • Los Corales Beach - 16 min walk - 1.4 km
  • Aromas Museum - 3 min drive - 1.5 km
  • Cortecito Beach - 5 min drive - 2.7 km
  • Bavaro Beach - 10 min drive - 4.3 km

Getting around

  • Punta Cana Intl. Airport (PUJ) - 27 min drive

Restaurants

  • ‪Seaside Grill - ‬6 min drive
  • ‪Veranda - ‬17 min walk
  • ‪Lobby Bar - ‬10 min walk
  • ‪Drifters Lazy River Bar - ‬6 min drive
  • ‪World Cafe - ‬1 min drive

About this property

Zel Punta Cana, All Suites - All inclusive

4.5-star luxury property near Cocotal Golf and Country Club
Some rates at Zel Punta Cana, All Suites - All inclusive are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

A private beach is featured. As a guest of Zel Punta Cana, All Suites - All inclusive, you'll find a full-service spa, a golf course, and 2 outdoor swimming pools. There are 4 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. A free manager's reception is offered daily. WiFi is free in public spaces.

A fitness center, spa services, and multilingual staff are also featured at the luxury Zel Punta Cana, All Suites - All inclusive. Self parking is free. A complete renovation of Zel Punta Cana, All Suites - All inclusive was completed in December 2024.

Smoking is allowed in designated areas at this Mediterranean Punta Cana property.

  • 190 guestrooms or units
  • 3 levels
  • 8 buildings
  • 4 dining venues
  • 3 bars or lounges
  • Built in 2008
  • Manager's reception (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Wedding services available
  • Beauty salon
  • Smoking in designated areas
  • Bar by the pool
  • Swim-up bar
Zel Punta Cana, All Suites - All inclusive offers 190 air-conditioned accommodations with outdoor private hot tubs and minibars. Accommodations offer separate dining areas and include dining tables. Beds feature premium bedding. Televisions come with premium cable channels. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries.

This Punta Cana property provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include safes and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

AUA Spa has 8 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Similar properties

Exterior
Majestic Elegance Punta Cana - All Inclusive
  • On private beach
  • Pool
  • Hot tub
  • Breakfast included
4.5 out of 5, Wonderful, 4,574 reviews
The price is CA $597
CA $597 total
includes taxes & fees
Dec 9 - Dec 10
Majestic Elegance Punta Cana - All Inclusive

Property amenities

Family friendly

  • 2 outdoor pools
  • Dining table
  • Laundry facilities
  • Lifeguards on site
  • Living room
  • Mini-fridge
  • Separate in-room dining area
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free beach shuttle
  • Free secured self parking on site

Food and drink

  • 3 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Free daily manager's reception

Things to do

  • 2 outdoor pools
  • 27-hole golf course
  • 5 outdoor tennis courts
  • Beach volleyball
  • Evening entertainment
  • Fitness classes
  • Full-service spa
  • Golf carts
  • Golf clubhouse
  • Golf lessons
  • Gym
  • Optional golf privileges
  • Wine tasting room
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Front entrance ramp
  • Magnifying mirror
  • No elevator
  • Well-lit path to entrance

Room amenities

Entertainment

  • HDTV with premium cable channels

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Dining table
  • Dishwasher
  • Free bottled water
  • Mini-fridge
  • Minibar
  • Separate dining area

More

  • Air conditioning
  • Connecting rooms available
  • Iron/ironing board
  • Laptop workspace
  • Living room
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: DOP 3150 per pet, per night
  • Only dogs are allowed
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: DOP 3150 per pet, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Carte Blanche, debit cards, and cash. Noise-free guestrooms cannot be guaranteed.

We should mention

  • Pool access available from 9:00 AM to 6:00 PM.
  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • For stays on 25 December, the total price shown includes a charge for a mandatory Christmas Day gala dinner.
  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • For stays on December 31, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • For stays on January 1, the total price shown includes a charge for a mandatory New Year's Day gala dinner.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Zel Punta Cana, All Suites - All inclusive Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 262 out of 398 reviews
Rating 8 - Good. 75 out of 398 reviews
Rating 6 - Okay. 31 out of 398 reviews
Rating 4 - Poor. 16 out of 398 reviews
Rating 2 - Terrible. 14 out of 398 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

GALINA, Brooklyn

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Oct 2025

8/10 Good

Rob

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort is just as beautiful as the photos. The room was clean, well designed with amazing interior design. I really liked to kitchenette, separate dining and living space. The balcony overlooking the palm tree tops was a great place to drink morning coffee. The outdoor jacquzzi tub was a nice perk. The shuttle was always readily available to take you to the beach, gift shop, or front gate. Restaurants though limited had a great menu, was pretty tasty and all were beautifully designed. The spa was also beautiful and staff great. On the whole, I enjoyed the food and the selection. My partner, whose stomach is a little more sensitive, had some trouble with dining. Some things that could use tweaking: 1. A designated hotel check-in like most hotels. After being harassed at the airport by taxi services, our feet touched hotel grounds and immediately we were separated from our luggage and brought to sit on a couch to await staff assistance. It all just felt slightly shady as we were not accustomed to this type of check in. 2. Better room service: we ordered breakfast and waited almost two hours. Then we ordered dessert one night and waited over 1.5h, called and waited about an hour more before canceling. 3. Buffet room temperature was very warm and made me reluctant to try anything raw as it seemed optimal temp for bacterial growth. Would I book it again? Most definitely.
Stayed 5 nights in Aug 2025

10/10 Excellent

Luisalma

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff, peacefulness, spa
Stayed 3 nights in Aug 2025

8/10 Good

Resmi

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The resort was very nice with lots of pool area. However, not a look of activities to entertain adults or kids. The food was good but catered more towards the European tourist and older kids
Stayed 5 nights in Aug 2025

8/10 Good

Tasania Sashae

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Quiet . Restful. Clean over all. Decent food.
Stayed 3 nights in Aug 2025

8/10 Good

Tofik

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place . Very clean and the food was excellent.
Stayed 7 nights in Aug 2025

10/10 Excellent

Nilson D

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

Karen Esmeralda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is nothing I can say bad, we had a wonderful experience, everyone is just so friendly, so helpful and overall great people. Food was amazing, pools were amazing, bars are amazing, room is amazing, and overall a great place to take your vacation.
Stayed 5 nights in Aug 2025

10/10 Excellent

eiryne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2025

8/10 Good

Karina

Travelled with family
Liked: Staff & service, property conditions & facilities
Not crowded, if you want rest no shows or activities, plenty of cabanas and chairs by the pool and beach. The beach is a bit far, golf cart brings you back and forth. The food is like at any other all inclusive, limited. Soda either flat or tastes like diet. Not much for younger kids. Overall very relaxing stay.
Stayed 6 nights in Aug 2025

10/10 Excellent

Mikayel

Liked: Amenities, property conditions & facilities
Disliked: Staff & service
Stayed 6 nights in Aug 2025

10/10 Excellent

Shehbaz

Stayed 7 nights in Aug 2025

8/10 Good

Kiah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property with beautiful pools and places to eat. Loved the quietness and wellness portion of it. Service was a little slow at most times though.
Stayed 4 nights in Aug 2025

6/10 Okay

Hayley Jane

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
This is a beautiful property and it appeared to be a great location to celebrate our wedding anniversary. However, there were a few issues that really let it down for us. The check in process was really unorganized and took far too long since we were encouraged to take a tour of some other rooms in consideration of an upgrade (conveniently our allocated room only had twin beds and there were no other king beds available). Long story short everything seems so unorganized as though the left hand doesn’t know what the right hand is doing. Excluding a small handful of individuals the customer service from staff was lacking in warmth and friendliness and there was a vibe that they didn’t enjoy working there. Too many disappointments to list here so I don’t think we’d go back to this resort.
Stayed 4 nights in Jul 2025

10/10 Excellent

Michel

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool service
Stayed 8 nights in Jul 2025

6/10 Okay

Joanne

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
.
Stayed 9 nights in Jul 2025

6/10 Okay

sherryann

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Ok let me start with the entrance and greeting it was beautiful, the girl we met at front desk made us feel welcome ,,,,, we were assigned a concierge his name is eliz what you can’t see
Stayed 3 nights in Jul 2025

6/10 Okay

Carla

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Estuve una queja !! Pero quiero poner muy claro el trato de Yajaira la chica que trabaja en el café !! Una persona con pésimo servicio al cliente ! Arrogante ! Muy mal carate ! Cuando hable sobre el trato de ella ! Nos trato peor ! Hablé con la encargada Laura y creo que a llamarle a la atención nos trató pésimo ! Incluso otras persona alrededor daban la queja de lo mal que trataban!! No vuelvo por persona como ella !!!
Stayed 3 nights in Aug 2025

10/10 Excellent

bruna

Stayed 4 nights in Jul 2025

4/10 Poor

Lorelli

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 4 nights in Jul 2025

4/10 Poor

Carlos Daniel

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 2 nights in Aug 2025

10/10 Excellent

Sara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was spacious and comfortable! All of the villas were close to everything, it was very walkable. And there were plenty of food options to choose from each day. The food was great and the staff were very friendly and accommodating. I’d highly recommend this resort and we will definitely be back!
Stayed 3 nights in Jul 2025

8/10 Good

torstein ulrich

Travelled with family
Liked: Cleanliness, property conditions & facilities
The bartenders are nonexistent. There is no nightlife and it is a great place to get away if you want no noise.
Stayed 7 nights in Jul 2025

8/10 Good

Leonardo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Relaxing
Stayed 3 nights in Jul 2025

4/10 Poor

Monica

Travelled with family and small children
Liked: Cleanliness
Disliked: Staff & service
Resort needs alot of work when it comes to customer service. It toom us 3 hrs. To check in and we couldnt seem to get much help. You are assigned a concierge and we seen him the first 20 mins and never again. The food was not good..usually cold and there was not very many options. Resort was quiet and clean. Unfortunately, i would not visit this resort again.
Stayed 2 nights in Jul 2025