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Zel Punta Cana, All Suites - All inclusive

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2 outdoor pools, open 9:00 AM to 6:00 PM, free cabanas, pool umbrellas
Property video
3 bars/lounges, swim-up bar, poolside bar
Beach bar
Casa Zel SwimUp Suite | View from room

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Pet friendly
  • Parking included
  • Free WiFi

Explore the area

View in a map
Playa Bavaro, Punta Cana, La Altagracia, 23000
  • Place, Cocotal Golf and Country Club
    ‪12 min walk‬
  • Place, Fun Republic
    ‪13 min walk‬
  • Place, Los Corales Beach
    ‪6 min drive‬
  • Airport, Punta Cana (PUJ-Punta Cana Intl.)
    ‪28 min drive‬

Room options

View all photos for Zel Two Bedroom Master Suite Swimup

Premium bedding, minibar, in-room safe, laptop workspace

Zel Two Bedroom Master Suite Swimup

9.6 out of 10
Exceptional
(4 reviews)
  • 175 sq m
  • Sleeps 6
  • 1 King Bed OR 2 Double Beds
  • Free WiFi

View all photos for Zel Two Bedroom Master

Premium bedding, minibar, in-room safe, laptop workspace

Zel Two Bedroom Master

8.4 out of 10
Very good
(18 reviews)
  • Garden view
  • 175 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed OR 2 Double Beds
  • Free WiFi

View all photos for Zel Suite

Zel Suite

Zel Suite

8.2 out of 10
Very good
(81 reviews)
  • Garden view
  • 74 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

View all photos for Zel Swimup Suite

Premium bedding, minibar, in-room safe, laptop workspace

Zel Swimup Suite

7.2 out of 10
Good
(17 reviews)
  • 75 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

View all photos for Zel Master Suite

Premium bedding, minibar, in-room safe, laptop workspace

Zel Master Suite

8.8 out of 10
Excellent
(35 reviews)
  • Garden view
  • 100 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds
  • Free WiFi

View all photos for Zel Swimup Master Suite

Zel Swimup Master Suite | Terrace/patio

Zel Swimup Master Suite

7.4 out of 10
Good
(11 reviews)
  • 100 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds
  • Free WiFi

View all photos for Casa Zel SwimUp Suite

Casa Zel SwimUp Suite

Casa Zel SwimUp Suite

  • 328 sq m
  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds
  • Free WiFi

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About the area

Punta Cana

Bávaro stay.With a stay at this Bávaro property, you'll be within half a mile (1 km) of Cocotal Golf and Country Club and 2 miles (3 km) of Los Corales Beach. Cortecito Beach and Bavaro Beach are also within 3 miles (5 km).

What's nearby

  • Cocotal Golf and Country Club - 12 min walk - 1.0 km
  • Fun Republic - 13 min walk - 1.2 km
  • Los Corales Beach - 6 min drive - 2.4 km
  • Bavaro Beach - 15 min drive - 4.8 km
  • Arena Gorda Beach - 20 min drive - 12.8 km

Getting around

  • Punta Cana Intl. Airport (PUJ) - 27 min drive

Restaurants

  • ‪Lobby Bar - ‬10 min walk
  • ‪Steak & Lobster - ‬10 min walk
  • ‪La Riveira - ‬15 min walk
  • ‪Oceana Restaurant - ‬1 min drive
  • ‪Agua Marina - ‬6 min walk

About this property

Zel Punta Cana, All Suites - All inclusive

5-star luxury property near Cocotal Golf and Country Club
Some rates at Zel Punta Cana, All Suites - All inclusive are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

A private beach is featured. As a guest of Zel Punta Cana, All Suites - All inclusive, you'll find a full-service spa, a golf course, and 2 outdoor swimming pools. There are 4 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. A free manager's reception is offered daily. WiFi is free in public spaces.

A fitness center, spa services, and multilingual staff are also featured at the luxury Zel Punta Cana, All Suites - All inclusive. Self parking is free. A complete renovation of Zel Punta Cana, All Suites - All inclusive was completed in December 2024.

Smoking is allowed in designated areas at this Mediterranean Punta Cana property.

  • 190 guestrooms or units
  • 3 levels
  • 8 buildings
  • 4 dining venues
  • 3 bars or lounges
  • Built in 2008
  • Manager's reception (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Wedding services available
  • Beauty salon
  • Smoking in designated areas
  • Bar by the pool
  • Swim-up bar
Zel Punta Cana, All Suites - All inclusive offers 190 air-conditioned accommodations with outdoor private hot tubs and minibars. Accommodations offer separate dining areas and include dining tables. Beds feature premium bedding. Televisions come with premium cable channels. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries.

This Punta Cana property provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include safes and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

AUA Spa has 8 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

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Property amenities

Family friendly

  • 2 outdoor pools
  • Dining table
  • Laundry facilities
  • Lifeguards on site
  • Living room
  • Mini-fridge
  • Separate in-room dining area
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free beach shuttle
  • Free secured self parking on site

Food and drink

  • 3 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Free daily manager's reception

Things to do

  • 2 outdoor pools
  • 27-hole golf course
  • 5 outdoor tennis courts
  • Beach volleyball
  • Evening entertainment
  • Fitness classes
  • Full-service spa
  • Golf carts
  • Golf clubhouse
  • Golf lessons
  • Gym
  • Optional golf privileges
  • Wine tasting room
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Front entrance ramp
  • Magnifying mirror
  • No elevator
  • Well-lit path to entrance

Room amenities

Entertainment

  • HDTV with premium cable channels

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Dining table
  • Dishwasher
  • Free bottled water
  • Mini-fridge
  • Minibar
  • Separate dining area

More

  • Air conditioning
  • Connecting rooms available
  • Iron/ironing board
  • Laptop workspace
  • Living room
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: DOP 3150 per pet, per night
  • Only dogs are allowed
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: DOP 3150 per pet, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Carte Blanche, debit cards, and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher in each accommodation.

We should mention

  • Pool access available from 9:00 AM to 6:00 PM.
  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • For stays on 25 December, the total price shown includes a charge for a mandatory Christmas Day gala dinner.
  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • For stays on December 31, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • For stays on January 1, the total price shown includes a charge for a mandatory New Year's Day gala dinner.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Frequently asked questions

How close is Zel Punta Cana, All Suites - All inclusive to the airport?

Zel Punta Cana, All Suites - All inclusive is 11.4 mi (27-min drive) away from the Punta Cana Intl. Airport (PUJ) airport, the closest popular airport to the property.

How much does it cost to stay at Zel Punta Cana, All Suites - All inclusive?

As of May 25, 2026, prices found for a 1-night stay for 2 adults at Zel Punta Cana, All Suites - All inclusive on Jun 14, 2026 start from CA $389, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Zel Punta Cana, All Suites - All inclusive have an airport shuttle?

Airport shuttle services are not available at Zel Punta Cana, All Suites - All inclusive.

How close is Zel Punta Cana, All Suites - All inclusive to the beach?

This property is 1.8 mi (12-min drive) from Los Corales Beach and 2.4 mi (11-min drive) from Cortecito Beach. Don't forget your sunscreen!

Does Zel Punta Cana, All Suites - All inclusive offer free breakfast?

Zel Punta Cana, All Suites - All inclusive does not offer free breakfast.

Is there a casino at Zel Punta Cana, All Suites - All inclusive?

No, there is no casino at this property, but Casino Avalon Princess (8-min drive) is nearby.

What time is check-in at Zel Punta Cana, All Suites - All inclusive?

Check-in start time: 3 PM; Check-in end time: anytime.

Is there free parking at Zel Punta Cana, All Suites - All inclusive?

This property offers free self parking.

Does Zel Punta Cana, All Suites - All inclusive have a pool?

Zel Punta Cana, All Suites - All inclusive features 2 outdoor pools. Guests can enjoy pool access from 9:00 AM to 6:00 PM.

Does Zel Punta Cana, All Suites - All inclusive have a restaurant?

There are 4 onsite restaurants, offering options like Japanese cuisine, a poolside location, and pool views.

Does Zel Punta Cana, All Suites - All inclusive have a spa?

Pamper yourself with a day at AUA Spa, where you can enjoy hydrotherapy, body treatments, and hot stone massages.

How close is Zel Punta Cana, All Suites - All inclusive to downtown Punta Cana?

Zel Punta Cana, All Suites - All inclusive is 8.8 mi away from Punta Cana.

Zel Punta Cana, All Suites - All inclusive Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 480 out of 723 reviews
Rating 8 - Good. 144 out of 723 reviews
Rating 6 - Okay. 55 out of 723 reviews
Rating 4 - Poor. 22 out of 723 reviews
Rating 2 - Terrible. 22 out of 723 reviews

9.6/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Alexander

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great experience with stay. Amazing staff in all departments. Highly recommend for anyone.
Stayed 4 nights in Apr 2026

10/10 Excellent

Shirley

Liked: Cleanliness, amenities, property conditions & facilities
staffs are kind and friendly
Stayed 2 nights in Feb 2026

10/10 Excellent

Daniel, Burlington

Stayed 4 nights in Feb 2026

10/10 Excellent

Misty

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The Zel was absolutely amazing! The room was beautiful, extremely spacious, and clean. The food was great at the buffet and even better at the restaurants! The service was impeccable. From check in to check out it was by far one of our best all inclusive experiences.
Stayed 7 nights in Feb 2026

10/10 Excellent

Pamela

Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless, great service!
Stayed 5 nights in Feb 2026

10/10 Excellent

Julia

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The hotel amenities, activities and the staff were super kind and helpful. The beach area is beautiful
Stayed 4 nights in Feb 2026

8/10 Good

Devadath

Stayed 3 nights in Feb 2026

10/10 Excellent

Dora

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Yunior. made our stay amazing. Any questions I just reached out to him. He booked our dinner reservations and kept checking on us
Stayed 4 nights in Feb 2026

6/10 Okay

George

Stayed 14 nights in Jan 2026

6/10 Okay

Kimberly Lee

Stayed 11 nights in Jan 2026

8/10 Good

MaKayla Brie

Liked: Amenities, property conditions & facilities
Rafael from guest services was amazing! Ensured we had everything we needed, check in and check out process was smooth and easy and food was amazing definitely coming back!
Stayed 3 nights in Feb 2026

10/10 Excellent

Ryane

Stayed 3 nights in Dec 2025

10/10 Excellent

Amanda, Sharpsville P

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This was our first trip to the Dominican and certainly won’t be our last. The resort is absolutely gorgeous. The grounds and pools are very well maintained. The staff and service was a solid 10/10. The food was delicious and we always had a cold drink in our hands. The staff even filled our tub up outside with bubbles and rose petals on our last night. We plan on returning in May.
Stayed 4 nights in Feb 2026

8/10 Good

Casey Anne

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Very enjoyable stay! Staff is all very friendly!
Stayed 7 nights in Feb 2026

10/10 Excellent

Samara

Liked: Cleanliness, amenities, property conditions & facilities
amazing service, amazing food, gorgeous location
Stayed 4 nights in Feb 2026

4/10 Poor

Diana

Stayed 6 nights in Jan 2026

10/10 Excellent

Mardai

Liked: Cleanliness, amenities, property conditions & facilities
Staff was very friendly, food was good, hotel is very clean and love the pool area and the little cabanas Would definitely go back there My stay was very pleasant
Hot tub was very clean
Stayed 4 nights in Feb 2026

10/10 Excellent

Sandra

Stayed 6 nights in Feb 2026

8/10 Good

francisco

Stayed 4 nights in Feb 2026

10/10 Excellent

Minh Thu

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, staff was always helpful and friendly. Everyone was greeting eachother and the guests. All Amenities thinkable are also available.
Stayed 10 nights in Feb 2026

10/10 Excellent

John

Liked: Cleanliness, property conditions & facilities
All excellent
Stayed 7 nights in Feb 2026

8/10 Good

Susan

Staff is great, very accommodating, but communication can be difficult. Most of the staff should have a basic understanding of English to make sure requests are clear. The rooms, pools and restaurants are great, very clean.
Stayed 10 nights in Jan 2026

10/10 Excellent

Fernando, Bayamon

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The welcoming and service throughout our stay was superb. Juan Bautista, our welcome supervisor did an excellent job making sure that our stay was a pleasant one and exceeding our expectations. Food and restaurants were also far better than we expected. The art crafting activities were also great tokens and relaxing experience which turned into great souvenirs to keep from out unforgettable weekend. The private beach club is also very nice and appetizers are outstanding. Highly recommnded place to stay if you look for a quiet, relaxing, beatifully appointed accomodation with great service at a reasonable price.
Stayed 2 nights in Feb 2026

6/10 Okay

Emma, The Valley

Liked: Cleanliness, property conditions & facilities
This hotel is clearly aiming to deliver a five-star experience, and there are some genuinely excellent elements — beautiful rooms, an exceptionally comfortable bed, and consistently kind, well-intentioned staff. Unfortunately, my stay was affected by a number of small but recurring issues. The hotel app and room service menus were often inaccurate, and there were several maintenance and inspection issues that shouldn’t occur at this level. Dining was inconsistent: friendly service throughout, but cold food on one occasion, limited or misleading menus on others, and room service orders that didn’t match what was advertised. The spa treatment itself was excellent, but important information wasn’t clearly explained upfront. Despite the number of issues raised during my stay, no gesture of goodwill or compensation was offered beyond apologies. With stronger attention to detail and clearer communication, this could be an excellent hotel; at present, the experience does not consistently match five-star expectations.
Stayed 4 nights in Jan 2026

8/10 Good

MOHSEN, SUWANEE

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
We stayed at Zel Punta Cana from January 14 to January 20, 2026. The hotel is located in the Bavaro area, about 20 minutes from Punta Cana International Airport. The resort is brand new, modern, and well maintained. Check in was fast and smooth, and the staff is generally friendly, although service can be slow at times and English is not widely spoken. The rooms are the strongest point of this hotel. They are spacious, modern, and clean, with a very comfortable bed. The balcony with a jacuzzi overlooking the pool is a great feature. However, humidity inside the room is noticeable, towels and linens look worn, and only one large bath towel is provided. The shower head is also installed quite low. There are several large and clean swimming pools. The beach is beautiful and clean, with shuttle access from the lobby that works well. The beach bar and restaurant are enjoyable. Food quality at the buffet is acceptable, but variety is limited, and items are not always refilled later. The resort has only three restaurants, with average overall quality. Entertainment is very limited, making the resort extremely quiet. There is no convenience store on site, and communication before arrival was poor, as emails to the reservation department were not answered. Overall, we were satisfied with our stay. This hotel is best suited for travelers looking for a modern, clean, and peaceful place to relax rather than a lively all inclusive experience. Special thanks to Alejandra Vasquez.
Stayed 6 nights in Jan 2026