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Villa Bueno in Iberostar Bavaro beach, 4BDR, 8 guests, private pool, Golf club.

Villa de golf près de Plage d'Arena Gorda

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Galerie de photos de l’hébergement Villa Bueno in Iberostar Bavaro beach, 4BDR, 8 guests, private pool, Golf club.

Une plage avec des parasols en chaume et des chaises longues, des palmiers et un ciel bleu dégagé.
Un salon moderne avec un ensemble de canapés, une table basse et une vue sur une piscine et un espace verdoyant.
Un salon moderne avec une piscine, des meubles blancs et un téléviseur.
Une maison à deux étages avec une piscine, un espace salon extérieur et un jardin.
Une maison à deux étages avec une piscine, entourée d’une végétation luxuriante et de palmiers.

Avis

8,8 sur 10 – 
Excellent

Maison entière

4 chambres4 salles de bain8 personnes350 m²

Commodités populaires

  • Piscine
  • Baignoire à remous
  • Cuisine
  • Laveuse
  • Sécheuse
  • Wi-Fi gratuit

Explorez la région

Afficher sur la carte
Пунта Кана, Альтагарсия
  • Place, Iberostar Golf Course
    ‪11 min à pied‬
  • Place, Plage d'Arena Gorda
    ‪6 min en voiture‬
  • Place, Plage de Bávaro
    ‪22 min en voiture‬
  • Airport, Punta Cana (PUJ-Aéroport international de Punta Cana)
    ‪25 min en voiture‬

Options de chambre

D’autres options intéressantes

Publicité
Piscine

Dreams Playa Esmeralda Resort & Spa - All Inclusive

Miches
  • Piscine
  • Déjeuner compris
  • Tout inclus
  • Spa
8.2 sur 10, Très bien, 120 avis
Le prix est de 385 $ CA
385 $ CA au total
(taxes et frais compris)
Du 15 sept. au 16 sept.
Dreams Playa Esmeralda Resort & Spa - All Inclusive

À propos du quartier

Punta Cana

Séjour au Bavaro.En séjournant à villa du quartier Bavaro, vous serez à moins de 5 km de Plage d'Arena Gorda et de Hard Rock Golf Club à Cana Bay. De plus, Iberostar Golf Course est à moins de 1 km et Parc Aquatique Splash est à moins de 3 km.
Afficher plus de villas à Punta CanaS’ouvre dans une nouvelle fenêtre

À proximité

  • Iberostar Golf Course - 11 min à pied - 0.9 km
  • Plage d'Arena Gorda - 6 min en voiture - 3.8 km
  • Hard Rock Golf Club à Cana Bay - 7 min en voiture - 6.1 km
  • Plage de Los Corales - 14 min en voiture - 9.4 km
  • Plage de Bávaro - 22 min en voiture - 13.1 km

Transport

  • Punta Cana (PUJ-Aéroport international de Punta Cana) : à 24 min en voiture

Restaurants

  • ‪Scoops - ‬8 min en voiture
  • ‪Las Olas - ‬8 min en voiture
  • ‪La Tortuga Restaurant - ‬6 min en voiture
  • ‪Zen - ‬8 min en voiture
  • ‪Selections Buffet - ‬7 min en voiture

À propos de cet hébergement

Hébergement entier

Vous aurez la maison entière pour vous et ne la partagerez qu’avec d’autres voyageurs de votre groupe.

Villa Bueno in Iberostar Bavaro beach, 4BDR, 8 guests, private pool, Golf club.

Dear guests!

Villa is surrounded by a picturesque scenery of one of the largest in the Dominican Republic golf clubs. Each of our villas has a private pool that only guests can use. Villa area is 350 m2 (3767,37 sq. ft), 8 persons can comfortably stay there.

For your comfort kitchen is fully equipped. Each bedroom has a private bathroom with bath or shower. There’s a nice patio for you outside with sun beds, table, chairs, hammock, barbeque. You can have your breakfast, rest, make barbecue, everything to spend great time with your family and friends.

You have free access to our private beach with sun beds and umbrellas. It's only 5 mins drive by golf cart. We provide golf carts for rent, 4 seater is $30 /day, usually they are in high demand, that's why we suggest to book in advance. Refundable security deposit $300 is required (when rent is over 1 month, deposit $500).

Before booking please pay attention:
- refundable security deposit of $300 (cash) is required upon arrival
- electricity is extra payment. 1KW is $0.35. Amount spent depends on consumption, season and number of people living
- 5 cubic meters ($5) of water per day is included. If you spend more -you just pay 1$ for each 1m³.
- crowded parties are NOT allowed
- before making reservation please read carefully our house rules
- If you are planning to have any visits from outside the Iberostate complex, please inform the villa manager in advance. All guests should follow the security protocol inside the property. Last minute visits are to be advised before 5 pm on weekdays and before 12 pm on Saturdays. If not advised before this time unfortunately security won’t let visitors in.
If you have any questions before booking, you are welcome to ask!

Every villa has nice and neat green territory, perfect place to take great pictures! Our team will do it's best to make your vacation comfortable!

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Hotel Checkin El Cortecito
Bavaro
  • Spa
  • Stationnement compris
  • Wi-Fi gratuit
  • Climatisation
3.8 sur 5, Bien, 354 avis
Le prix est de 56 $ CA
66 $ CA au total
(taxes et frais compris)
Du 30 août au 31 août
Hotel Checkin El Cortecito

Commodités de l’hébergement

Plage

  • Chaises longues sur la plage
  • Serviettes de plage

Piscine/spa

  • Baignoire à remous
  • Massage
  • Piscine privée
  • Sauna

Internet

  • Disponible dans la villa : Wi-Fi gratuit

Stationnement et transport

  • Stationnement sur place

Cuisine

  • Batterie de cuisine, vaisselle et couverts
  • Bouilloire électrique
  • Cafetière-théière
  • Four
  • Four à micro-ondes
  • Grille-pain
  • Mélangeur
  • Réfrigérateur
  • Surface de cuisson

Restauration

  • Service de chef cuisinier
  • Table de salle à manger

Chambres

  • 4 chambres
  • Draps fournis

Salle de bain

  • 4 salles de bain privées
  • Douche
  • Papier de toilette
  • Savon
  • Séchoir à cheveux
  • Serviettes fournies

Lieux de séjour

  • Salle à manger séparée
  • Table de salle à manger

Divertissement

  • Chaîne audio
  • Lecteur de DVD
  • Téléviseur avec chaînes par câble/satellite

Espaces extérieurs

  • Balcon
  • Barbecue
  • Jardin
  • Meubles extérieurs

Buanderie

  • Installations de buanderie
  • Laveuse

Confort

  • Climatisation

Animaux de compagnie

  • Aucun animal de compagnie autorisé

Accessibilité

  • Hébergement non-fumeurs
  • Commentaire de l’hôte : Smoking Room on fresh air

Services et commodités

  • Coffre-fort
  • Fer et planche à repasser
  • Service de livraison de repas
  • Services de concierge

Points d’intérêt de l’endroit

  • À proximité d’un salon de beauté/spa
  • À proximité d’un terrain de golf
  • Dans un village
  • Zoo à proximité

Activités

  • Bateau
  • Golf
  • Kayak
  • Salle d’entraînement
  • Tennis
  • Baignade à proximité
  • Casino à proximité
  • Cyclisme à proximité
  • Golf à proximité
  • Kayak à proximité
  • Motomarine à proximité
  • Motonautisme à proximité
  • Paravoile à proximité
  • Parc d’attractions à proximité
  • Planche à voile à proximité
  • Plongée avec masque et tuba à proximité
  • Plongée sous-marine à proximité
  • Ski nautique à proximité
  • Surf ou surf horizontal à proximité
  • Voile à proximité

Dispositifs de sécurité

  • Présence d’un détecteur de monoxyde de carbone non signalée (L’hôte n’a pas indiqué s’il y avait un détecteur de monoxyde de carbone dans l’hébergement; envisagez d’apporter un détecteur portable.)
  • Présence d’un détecteur de fumée non signalée (L’hôte n’a pas indiqué s’il y avait un détecteur de fumée dans l’hébergement.)

Information générale

  • Hébergement situé dans un complexe
  • Jardin
  • Taille de l’unité : 3 767 pieds carrés

Politiques

Arrivée

Arrivée à partir de 16 h
Arrivée sans contact offerte
Âge minimal pour l’enregistrement : 21 ans

Départ

L’heure limite de départ est 12 h.

Instructions spéciales pour l’enregistrement

L’hôte vous enverra un courriel contenant les instructions relatives à l’arrivée et au départ.
Les renseignements fournis par l’hébergement peuvent être traduits au moyen d’outils de traduction automatique.

Règles

Guests need to pay refundable security deposit on place, 300 US$ per villa (preferred in cash)
Guests pay for electricity separate from rent price. It's $0.35 per 1 KW, due to measures on counters.
5 m3 of water per day is included in your stay, everything that is above this number Guests pay extra. Water- $1 per 1 cubic meter.

Animaux de compagnie

  • Les animaux ne sont pas acceptés.

Enfants et lits supplémentaires

  • Children are welcome.

Événements

Aucun événement autorisé

Fumeurs/non-fumeurs

Interdis de fumer
Smoking Room on fresh air

Renseignements importants

À savoir

Des frais par personne supplémentaire peuvent s’appliquer et varient selon les politiques de l’hébergement.
Une pièce d’identité avec photo émise par le gouvernement et un dépôt en espèces, une carte de crédit ou une carte de débit pour couvrir les frais accessoires peuvent être requis à l’arrivée.
Les demandes spéciales sont sujettes à la disponibilité au moment de l’enregistrement et peuvent entraîner des frais supplémentaires. Les demandes spéciales ne peuvent pas être garanties.
Les fêtes et les événements de groupe sont strictement interdits.
L’hôte n’a pas indiqué s’il y avait un détecteur de monoxyde de carbone dans l’hébergement; envisagez d’apporter un détecteur portable avec vous pendant le voyage.
L’hôte n’a pas indiqué s’il y avait un détecteur de fumée dans l’hébergement.
Cet hébergement dispose d’espaces extérieurs, tels que des balcons, des patios et des terrasses, qui peuvent ne pas convenir aux enfants. Si vous avez des inquiétudes, nous vous recommandons de communiquer avec l’hébergement avant votre arrivée pour confirmer qu’il pourra vous accueillir dans une chambre appropriée.
Cet hébergement est géré par l’intérmediaire de notre partenaire Vrbo. Vrbo vous enverra un courriel contenant un lien vers un compte Vrbo qui vous permettra de modifier ou d’annuler votre réservation.
Les clients supplémentaires peuvent faire l'objet de suppléments, conformément à la politique de l'établissement.
Une pièce d’identité avec photo émise par le gouvernement et un dépôt en espèces, une carte de crédit ou une carte de débit pour couvrir les frais accessoires peuvent être requis à l’arrivée.
Les demandes spéciales dépendent de la disponibilité au moment de l’enregistrement. Elle ne peuvent être garanties et peuvent occasionner des frais supplémentaires.
    Cet hébergement est géré par un(e) hôte professionnel(le). L’offre d’hébergement est associée à des fins commerciales, professionnelles ou d’entreprise. Cet hébergement dispose d’espaces extérieurs, tels que des balcons, des patios et des terrasses, qui peuvent ne pas convenir aux enfants. Si vous avez des inquiétudes, nous vous recommandons de communiquer avec l’hébergement avant votre arrivée pour confirmer qu’il pourra vous accueillir dans une chambre appropriée. Les fêtes et les événements de groupe sont strictement interdits.

Foire aux questions

How close is Villa Bueno in Iberostar Bavaro beach, 4BDR, 8 guests, private pool, Golf club. to the airport?

This villa is 17.6 mi (24-min drive) away from the Punta Cana Intl. Airport (PUJ) airport, the closest popular airport to the property.

Does Villa Bueno in Iberostar Bavaro beach, 4BDR, 8 guests, private pool, Golf club. have an airport shuttle?

Airport shuttle services are not available at this villa.

How close is Villa Bueno in Iberostar Bavaro beach, 4BDR, 8 guests, private pool, Golf club. to the beach?

This villa is 9.8 mi (19-min drive) from Macao Beach and 11.4 mi (27-min drive) from Bavaro Beach. Don't forget your sunscreen!

Does Villa Bueno in Iberostar Bavaro beach, 4BDR, 8 guests, private pool, Golf club. offer free breakfast?

This villa does not offer free breakfast.

Is there a casino at Villa Bueno in Iberostar Bavaro beach, 4BDR, 8 guests, private pool, Golf club.?

No, there is no casino at this villa, but Casino Avalon Princess (12-min drive) is nearby.

What time is check-in at Villa Bueno in Iberostar Bavaro beach, 4BDR, 8 guests, private pool, Golf club.?

Check-in begins at 4:00 PM.

Is there free parking at Villa Bueno in Iberostar Bavaro beach, 4BDR, 8 guests, private pool, Golf club.?

Free parking is not available at this villa.

Does Villa Bueno in Iberostar Bavaro beach, 4BDR, 8 guests, private pool, Golf club. have a pool?

Yes, there's a private pool.

Does Villa Bueno in Iberostar Bavaro beach, 4BDR, 8 guests, private pool, Golf club. have a spa?

This villa doesn't have a spa, but it does offer massages.

How close is Villa Bueno in Iberostar Bavaro beach, 4BDR, 8 guests, private pool, Golf club. to downtown Punta Cana?

This villa is 11.9 mi away from Punta Cana.

Avis pour Villa Bueno in Iberostar Bavaro beach, 4BDR, 8 guests, private pool, Golf club.

Avis

8,8

Excellent

Note de 10 – Excellent, d’après 20 avis sur 25.
Note de 8 – Bien, d’après 1 avis sur 25.
Note de 6 – Acceptable, d’après 0 avis sur 25.
Note de 4 – Médiocre, d’après 0 avis sur 25.
Note de 2 – Terrible, d’après 4 avis sur 25.

10/10

Propreté

10/10

Commodités

10/10

État et installations de l’hébergement

Avis

Avis vérifié

10/10 – Excellent

Corrine K.

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

Great vacation

It was exactly as advertised The staff were excellent Absolutely no issues We would definitely go back again
Séjour de 28 nuits en février 2025
Avis ancien

10/10 – Excellent

Shean E.

An amazing experience

I stayed at this villa for my birthday week and my friends and I had a great time. The security guards were very protective and polite. Ken was also very accommodating. Transportation to and from the airport to the villa was taken care of. The house was clean and looks exactly like the pictures. I would definitely spend another week or 2 in the villa. I
Avis vérifié

10/10 – Excellent

Gene S.

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

We had a nice stay here

We are a family of 8 that stayed in this villa. It is in a remote spot of the Iberostar golf course, with just a few other villas nearby. It felt private and very safe. It was very spacious for us, internet was fine, hot water, kitchen had everything that we needed, parking at the site. It was refreshing opening up the doors and letting the constant breeze pass through the building. I wish that I had known about the store Jumbo sooner, which is like a Wal-Mart for anything you may need. There is a $300 security deposit for power and water, but after 2 nights, we were only charged $35. No complaints and nice start off or ending spot in Dominican Republic as the Punta Cana airport is around 20 minutes away.
Séjour de 2 nuits en juillet 2022
Avis vérifié

10/10 – Excellent

Voyageur vérifié

Points forts : Propreté, commodités, état et installations de l’hébergement et communication.
The villa was amazing. This was the first time I ever stayed off an all inclusive resort while on vacation and it was amazing. Property was extremely clean and beautiful. Everything you could possibly need is there. They even had a speaker to play music. The security on property takes their job very seriously and makes all guest feel safe. I highly recommend staying at this property to anyone visiting Punta Cana.
Séjour de 4 nuits en février 2021
Avis vérifié

10/10 – Excellent

Voyageur vérifié

Best place to stay in punta Cana

Everything was the way we expected it to be, I'll go back anytime.
Séjour de 5 nuits en mai 2019
Avis vérifié

10/10 – Excellent

Kendrick S.

Beautiful property

I stayed with 3 friends from 3/13/19 to 3/18/19. The property was as beautiful as shown on the website. The only con was we were promised 4 king beds and there were only 3 but that didn't ruin the trip. The villa was clean and Ernesto the property manager was excellent. He showed around the resort and was always a phone call away. I would definitely choose this property for my next visit to the Dominican. Thanks Ken and thank Ernesto for everything.
Séjour de 5 nuits en mars 2019
Avis vérifié

10/10 – Excellent

TROY J.

Live it!!!!

I really enjoyed my stay at the Villa everything we need was there are not far. Which made the stay even better. Thanks Ken
Séjour de 3 nuits en janvier 2019
Avis provenant d’un site partenaire

10/10 – Excellent

Ashley W.

Post wedding house!

Just want to say thank you to Sergy (manager) and Ken for the great stay! So very helpful and friendly. The house was beautiful and clean. I definitely recommend getting a golf cart $15 to go to the beach and car $35 for going into town you will save money! You can rent both through management. The villas and private beach were a perfect way to keep the party going and unwind a bit after our wedding. Thanks again for everything!!!
Séjour de 4 nuits en mai 2018
Avis ancien

2/10 – Terrible

Sarah P.

Ask A LOT OF questions before staying here! NOT worth the money!

The house is decent. Not the one pictured, exactly. Nice pool. Nice furniture and beds. Four bedrooms, one with queen bed and three with king. Allcof the bedrooms had a bathroom.The oven did not work and the gas grill required you to go buy charcoal and such. We were charged 45.00 usd to be brought to the house and 45.00 usd to get back to the airport. We were also charged 300.00 usd to pay for water and electricity (who charges that?? Ridiculous) in cash upon arrival. We were very careful about keeping doors and windows closed, kept the AC at about 71 degrees F. And were rarely at the house. Upon departure, the water bill was 6.00 usd and conveniently, the electricity was 231.00 USD. IMPOSSIBLE!! We were absolutely ripped off. Also, we came home to different cheaper kitchen chairs one afternoon without notice. The beach is not very close. You really need a golf cart or a car. Also, you can only be on a very small part of the beach without paying for an Iberostar pass.The resort itself is secluded from any local shops or restaurants and if you do not purchase the all inclusive pass, don't expect to eat anything but Pringles or candy bars as there are not any cash restaurants. Also, when using a credit card, you are charged 15% additional tax, which they don't tell you. The people at the resort will dollar you to death! It was definitely an experience I won't have again. However, the golf course is extremely nice and the excursions were great! Segunda was a great golf caddy.The property manager Sergey was nice and friendly and did his best to help when the cable didn't work and when our golf carts ran out of gas. The experience was good but the cost of house, utilities, and golf carts were outrageous for what we got. Go all inclusive or rent a car for sure! Maybe choose a different place all together?? Nobody should have to pay water and utilities on top of cost of property rental and cleaning fees and other fees. Good luck!
Séjour de 7 nuits en avril 2017
Avis ancien

10/10 – Excellent

Rodney W.

Awesome Experience

We loved our stay at the villa. Junior met us at the villa and took us around the first day to get groceries and drinks. He coordinated our excursions, which were amazing. The villa is beautiful
Séjour de 4 nuits en mars 2017
Avis ancien

10/10 – Excellent

Natalia A.

Wonderful way to end 2015

Our stay was Dec 30, 2015 - Jan 7 2016, 5 adults 3 kids The villa was very comfortable and clean. Ken, the owner, was extremely professional in all his email and phone communications and helpful with all my questions. Ernesto, his onsite property manager was very friendly, willing and always available for all our needs only a phone call away and always responding promptly. I strongly suggest guests secure a golf cart or other car rental to get around. The resort is very extensive and that way you can get to see it all and get around easily. I have visited many of the Caribbean islands, first time in Dominican Republic. The beach is absolutely gorgeous and the Dominican locals are hands down the friendliest, funniest and most hospitable that I've ever encountered.
Séjour de 8 nuits en décembre 2015
Avis ancien

10/10 – Excellent

Robert B.

Great location, great accommodation

Don't know where to start. I don't usually write reviews so I'll be be brief. It's a modern new villa with all the amenities you would expect. Including fast internet, safe. Great beds. I think it has 4 bedrooms
Séjour de 6 nuits en décembre 2015
Avis ancien

10/10 – Excellent

Alexander K.

Better than in 5-star hotel

Stayed at the Villa del Mar with my family. Service, cleanliness of rooms, service levels can be estimated as 100/100! Rest is much better than in a 5 star hotel! We will definitely return next year!
Avis ancien

10/10 – Excellent

Anton G.

Gorgeous villa

I was staying there in mid of March with my family. I loved it staying there. Everything was perfect. I'm happy I decided to choose this villa. Go there and you will get much fun and relaxation.
Avis ancien

10/10 – Excellent

Alexander K.

An unforgettable holiday with my family!

Spent a week at the Ken`s villa. A lot of impressions! Place was amazing, was extremely clean inside and out. All rooms were huge. very quite area which was exactly what i wanted. Ernesto the manager, couldn't been more helpful. he gave us better service then most of the 5 star resorts i've stayed at. Ken the owner couldn't of been more helpful, answered all my questions and concerns in very timely matter. i would highly recommend this place, not just because of the accommodations, but of the owner and manager and the service they provided. will be back next year for sure, i just hope this unit will be available.
Avis ancien

10/10 – Excellent

Kendell W.

The best golf course in Dominican Republic!

I`ve rested in a villa with my friends. The villa looks great! Excellent furnished, tastefully! Has everything you need, cable TV, LCD TVs in each room and in the living room. The most important thing for us was that golf courses is nearby, as we love to play golf. We rented from the owners of the villa 2 Golf carts. They were brand new. We really liked that the villa guests have a good discount for golf course rent.
Avis ancien

10/10 – Excellent

Alice S.

perfect holidays

I will never forget the holiday at the villa del mar. We all really enjoyed it. Villa is exactly just like in the photo. The villa is very clean. pool and lawn cleaned almost every day! We will definitely return again!
Avis ancien

10/10 – Excellent

Mike A.

Quiet, all-inclusive family vacation

We recently returned from a holiday at a beautiful villa in the Dominican Republic. We all really enjoyed it. The villa had everything we needed for a perfect holiday. We decided not to cook in the villa, we bought day passes. It gives the opportunity to eat at the hotel (breakfast, lunch, dinner). Moreover, beverages all inclusive. I advise you to rent a golf car, as the territory of the hotel is very big. On the territory there are a lot of restaurants, bars and entertainment. We strongly advise you to visit Villa Del Mar!
Avis ancien

10/10 – Excellent

Enrique S.

The best Happy Birthday!

For my birthday my family rented this villa. It was amazing. Driver on white Dodge Durango meet me at the airport. Villa was very clean, I can`t beleive to previous comments. Ken also helped us with private chef. Because we don`t wanted to cook. I recommend to stay with the family, because the villa is very big. Best Regards, Enrique.
Avis ancien

2/10 – Terrible

Emily B.

Bavaro Beach is beautiful, but the villa is not!

I was both excited and hesitant to book this trip with Ken. I had read a negative review and Ken assured me that it was false. Unfortunately it was not! The following problems occurred during our trip: -Driver Maksim did not pick us up to bring us to the villa and was not reachable via phone -Driver Nico met us at resort, but did not have any knowledge of home, golf car etc. He also did not know how to drive van. Van ran out of gas when we went to store. -Air conditioning was not turned on before we arrived, air conditioning only worked for 1.5 days, all other days it was being fixed. This caused us to have to stay at the home for extended periods of time waiting for maintenance, and be uncomfortable -Villa was not clean. Washing machine did not work and there was a large pile of dirty towels. We did not have clean towels or toilet paper. Coffee maker was filled with mold. -Back slider door on first floor does not lock. This was a security issue. -Cable tv only worked downstairs, it was advertised that all rooms had cable. -When we arrived, golf car had not been charged. It took a full day for the car to charge. This took away from our visit. We were starving the first night and had no way to access the resort (too far to walk in heat) -Due to being told the wrong price for all-inclusive (42/day), we were forced to spend $100 extra on the plan. I did not appreciate being told by Ken "you are on vacation, $100 does not matter". I was told by Iberostate that the prices had not changed for over a year. Also, there was no mention of utilities being deducted from the security deposit. These "utilities" total $400 for only 5 days..and even without A/C working. Very interesting.
Avis ancien

8/10 – Bien

Ben C.

Really nice and beautiful Villa!

We stayed in villa Lagoon for 5 days. It was amzing experience. Ocean in 5 min from villa, very nice representative Max, who can help you with whatever you want: chef, a variety of tours, the first day he even took us to the grocery store. It is very strange to read negative comments, we were very pleased with the service. Representative of the owner, Ken, also helped us in many ways. We often book the villas in Europe, but we have never seen such support from the owners . The only disadvantage of this is that our villa is sometimes disconnected air conditioning but I think that this problem was fixed. Thank you Ken, Maxim for our vacation. Ben Corn
Avis ancien

2/10 – Terrible

Francis T.

Poorly Managed, Nothing Worked, Awful Experience

We booked this villa for a trip away in August 2014 for a group of 7 people. The booking agreement we had was that we would receive: - Transfers from/to airport Punta Cana - Golf car for entire stay - A Hyundai Starex van for entire stay Upon arrival at the airport, we were greeted by the caretaker/driver; however his vehicle was not large enough to accommodate us plus our luggage. - So we had to pay for an extra taxi to take half of our party and their bags to the villa. When we arrived at the villa we discovered that: - Some of the sheets were stained - The washing machine did not work - The dish washer was faulty - There was a bad smell of stagnant water in the laundry room - The fridge and freezer was not working - The kitchen sink basin was leaking - The coffee table next to the TV was broken - The doors leading to the pool did not close or lock, a huge security risk for our valuables and safety - No ‘Hyundai Starex’ van was present Also - We were also told that we would have to pay utility rates for the duration of our stay! This was never mentioned in the booking at all, only on arrival. - The owners representatives had promised to replace the broken fridge freezer but they never showed up to do so. We had to replace it ourselves by swapping it with another from a second property that the owner owns and currently was not being rented. We managed this with the help of the caretaker and grounds security staff. - The golf cart provided was faulty and that too had to be swapped with the one from the owner’s second villa. - The internet stopped working and was never fixed despite our complaints. - We never saw the Hyundai Starex which we had paid for and also had submitted copies of our driver’s licences to secure. We asked the owner where it was and he said he didn't know why he promised the van as he only offered it for stays of over 12 days. This clearly contradicts the booking agreement we had with him. - The owner and his representatives repeatedly demanded a damages deposit throughout our entire stay. As most things weren't working and we didn't get the van we had paid for, we rightfully refused to pay this. In summary our experience with the villa’s owner and representatives totally ruined our holiday. It was a very stressful time and didn't give us any time to relax, considering we had flown from Europe to the Caribbean it felt like a completely wasted trip. Please avoid at all costs.
Avis ancien

10/10 – Excellent

Nico G.

Unforgettable holidays in villa Del Mar!

We spent 10 days in this beautiful Villa. Villa is exactly the same as in pictures. It is really really nice and beautiful! King size beds with fresh linen. Clean, big bathrooms. Swimming pool is very clean. Every 3 day locals clean it. Very pleasant representative Max. At the first day he took us to grocery store to buy smth for breakfast. On the 2d day he showed us very beatiful restaurant! It was memorably! Beach is nice, the water is light blue as it should be in Carribean! Ken is nice person and helps with everything you need! You can call him every time, but i think you woun't need to call, because everything is really well organised! Staying there makes your holiday unforgettable!
Avis ancien

10/10 – Excellent

Maria S.

Villa Lagooooon

It was our first to Dominicana and this Lagoon Villa was a fantastic choice of my husband . It was a true idyllic place to live for two of us and 4 our friends. Several bedrooms to choose from, white colors of interior, big windows, contemporary furniture and a fabulous pool with sun shade - everything was created for our enjoyable stay of 2 weeks! All of us enjoyed the private beach , but we also travelled to some other destinations of this exotic paradise. The was no problem with dining out since we used the Iberostar Hotel restaurants and frequently arranged noisy BBQ on the equipped terrace . We had no big concerns during our vacation and all went pretty smoothly. Maxim was always ready to assist us and took great care of us. Thanks so much to the staff for making our stay so enjoyable and memorable ! I can definitely recommend Villa Lagoon of such high caliber to my friends and everyone.
Avis ancien

2/10 – Terrible

Overall, We were very dissatisfied with service!

This listing description was not accurate regarding the location, layout, amenities, and etc. The property was not clean seeing as everything was white so it showed well, but somewhat maintained. We never saw the owner or manager and his so-called representative tried, but fell short in many amenities. The driver (DR Rep) didn't pick us up from airport as stated because he claimed to expect us at night but told us he would be there by 3:30pm when the last of us arrived so we had to pay $80 for a cab and never kept his word to return three times for money, transportation or service requests. Initially, there was no golf cart, Wi-Fi and cable. We did not have hot water the entire time, the coffee table was broke, things were dirty, lint towels, bugs appeared, both lamps in bedroom didn’t work, didn't show to pick us up so we can get a rental car, power went out, a friend was missing $300 and so much more. Iberostar Grand Bavaro Resort treated us badly like were not guests on their property. They tried to keep our passports and that dinner buffet was nasty. Activities were a la carte of course on the resort, but we did parasail, drive speed boats and snorkel. I would not recommend this property to a friend or relative.