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Hilton Queenstown Resort & Spa

Property class: 5 and above
Luxurious 5-star hotel with spa

Choose dates to view prices

Photo gallery for Hilton Queenstown Resort & Spa

A riverside hotel with modern architecture, a walking path, and a view of mountains.
An indoor swimming pool with a clear view of the pool area, a lounge with seating, and a stone wall in the background.
A modern hotel room with a stone fireplace, a sofa with red cushions, a desk with a chair, and a large window offering a scenic view.
A modern outdoor seating area with a stone fire pit, overlooking a lake and mountains.
A modern living room with large windows, a fireplace, and a view of a lake.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Air conditioning

Explore the area

View in a map
Kawarau Village, 79 Peninsula Road, Kawarau Falls, 9300
  • Place, Lake Wakatipu
    ‪2 min walk‬
  • Place, Remarkables Park Town Centre
    ‪20 min walk‬
  • Place, Queenstown Event Centre
    ‪5 min drive‬
  • Airport, Queenstown (ZQN-Queenstown Intl.)
    ‪5 min drive‬

Room options

View all photos for Room, 1 King Bed, Fireplace, Lake View (Relaxation)

A modern building with a stone facade, a glass-enclosed outdoor seating area, and a hot tub.

Room, 1 King Bed, Fireplace, Lake View (Relaxation)

9.8 out of 10
Exceptional
(6 reviews)
  • Lake view
  • 46 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Fireplace, Lake View

A hotel room with a large bed, a sofa, a coffee table, and a small side table.

Deluxe Room, 1 King Bed, Fireplace, Lake View

9.2 out of 10
Wonderful
(47 reviews)
  • Lake view
  • 44 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony

A hotel room with a large bed, a sofa, a coffee table, and a small side table.

Room, 1 King Bed, Balcony

9.2 out of 10
Wonderful
(28 reviews)
  • Resort view
  • 44 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Balcony (Lake Wakatipu Suite)

A balcony with a view of a lake and mountains, furnished with wicker chairs and a glass railing.

Suite, 1 King Bed, Balcony (Lake Wakatipu Suite)

9.0 out of 10
Wonderful
(22 reviews)
  • Lake view
  • 54 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Accessible, Balcony

A hotel room with a large bed, two armchairs, a TV, a fireplace, and a balcony with a mountain view.

Room, 1 Queen Bed, Accessible, Balcony

9.4 out of 10
Exceptional
(13 reviews)
  • Resort view
  • 45 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Twin Beds, Balcony

A hotel room with two beds, a bathroom, and a hallway.

Room, 2 Twin Beds, Balcony

8.8 out of 10
Excellent
(9 reviews)
  • Resort view
  • 44 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 2 Twin Beds, Fireplace, Lake View

A hotel room with a large bed, a TV, a fireplace, and a balcony with a view of hills.

Deluxe Room, 2 Twin Beds, Fireplace, Lake View

9.0 out of 10
Wonderful
(10 reviews)
  • Lake view
  • 44 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 1 Double Bed, Balcony (Residence)

A neatly made bed in a hotel room with a grey headboard, a bedside table with a digital clock, and a window with a view of the outside.

Room, 1 Double Bed, Balcony (Residence)

8.0 out of 10
Very good
(4 reviews)
  • Resort view
  • 60 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 2 Double Beds, Balcony, Lake View (Residence)

A modern living room with a large window, a sofa, a dining table, and a fireplace.

Room, 2 Double Beds, Balcony, Lake View (Residence)

7.8 out of 10
Good
(12 reviews)
  • Lake view
  • 100 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds, Balcony, Lake View

A balcony with wicker furniture and a view of a lake and hills.

Deluxe Room, 2 Double Beds, Balcony, Lake View

8.6 out of 10
Excellent
(14 reviews)
  • Lake view
  • 100 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Fireplace, Lake View (Plus)

A modern hotel room with a sofa, armchair, and a flat-screen TV mounted on a stone wall.

Deluxe Room, 1 King Bed, Fireplace, Lake View (Plus)

9.0 out of 10
Wonderful
(8 reviews)
  • Lake view
  • 44 sq m
  • Sleeps 2
  • 1 King Bed

Family Room, Multiple Beds

  • Sleeps 4
  • 2 King Beds

About the area

Kawarau Falls

Near the airport.Stay at this Kawarau Falls hotel and you'll be within half a mile (1 km) of Lake Wakatipu and 2 miles (3 km) of Remarkables Park Town Centre. Frankton Beach and Alpine Aqualand are also within 2 miles (3 km).

What's nearby

  • Lake Wakatipu - 2 min walk - 0.2 km
  • Remarkables Park Town Centre - 20 min walk - 1.7 km
  • Queenstown Event Centre - 5 min drive - 4.8 km
  • Alpine Aqualand - 5 min drive - 4.8 km
  • Frankton Beach - 5 min drive - 5.1 km

Getting around

  • Queenstown Intl. Airport (ZQN) - 5 min drive

Restaurants

  • ‪Pizza Hut - ‬5 min drive
  • ‪McDonald's - ‬5 min drive
  • ‪The Buzzstop Honey Centre - ‬5 min drive
  • ‪Sherwood Restaurant - ‬8 min drive
  • ‪Airspresso - ‬5 min drive

About this property

Hilton Queenstown Resort & Spa

Luxurious 5-star hotel with spa
Hilton Queenstown Resort & Spa offers its guests a full-service spa, an indoor pool, and a hot tub. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

A fitness center, a sauna, and a rooftop terrace are also featured at the luxury Hilton Queenstown Resort & Spa. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 5-star Kawarau Falls hotel is smoke free.

  • 220 guestrooms or units
  • 8 levels
  • 3 buildings
  • Meeting rooms
  • Built in 2011
  • Terrace on the roof
  • Ski equipment storage
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Grocery service (free)
  • Wedding services available
  • Convenience store
  • Garden
  • Beauty salon
  • Fireplace in lobby
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Hilton Queenstown Resort & Spa offers 220 accommodations with fireplaces and minibars. Rooms open to balconies or patios. Accommodations offer separate sitting areas. Beds feature premium bedding. A pillow menu is available. 32-inch LCD televisions come with premium cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include showers with rainfall showerheads, bathrobes, designer toiletries, and complimentary toiletries.

In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include complimentary newspapers, laptop-compatible safes, and safes. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

The onsite spa has 10 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Similar properties

A modern living room with a stone wall, a sofa, a chair, a glass coffee table, and a TV mounted on the wall.
DoubleTree by Hilton Queenstown
Kawarau Falls
  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning
4.3 out of 5, Excellent, 1,000 reviews
The price is CA $165
CA $190 total
includes taxes & fees
Oct 25 - Oct 26
DoubleTree by Hilton Queenstown

Property amenities

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: WiFi (NZD 9.95 per 24-hour period); wired internet (surcharge)
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Ferry terminal shuttle (surcharge)
  • Ski shuttle nearby
  • Covered self parking on site (NZD 20 per day)
  • Valet parking on site (NZD 50 per day; includes in/out privileges)
  • Limited onsite valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: NZD 42 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Sauna
  • Shopping
  • Ski storage
  • Snow sports gear
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 on-site accessible parking spaces
  • Elevator
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Magnifying mirror
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 32-inch LCD TV with premium cable channels

Bedroom

  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Fireplace
  • Free daily newspapers
  • Laptop-compatible safe
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 2 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 60.0 per night.

Property payment types

  • American Express
  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately NZD 42 per person
  • Fee for in-room wireless internet: NZD 9.95 per 24-hour period (rates may vary)
  • Fee for in-room wired internet: NZD 9.95 (rates may vary)
  • Covered self parking fee: NZD 20 per day
  • Valet parking fee: NZD 50 per day (in/out privileges)
  • A late check-out fee will be charged
  • Rollaway bed fee: NZD 60.0 per night
  • Credit card charges are subject to a surcharge of 2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards, and cash.
    Cashless payment methods are available for all transactions.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property class

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Hilton Queenstown
Hilton Queenstown Resort
Hilton Resort Queenstown
Queenstown Hilton
Queenstown Resort
Resort Queenstown
Hilton Queenstown Hotel Queenstown
Hilton Queenstown Resort Spa
Hilton Queenstown & Spa
Hilton Queenstown Resort Spa
Hilton Queenstown Resort & Spa Resort
Hilton Queenstown Resort & Spa Kawarau Falls
Hilton Queenstown Resort & Spa Resort Kawarau Falls

Frequently asked questions

How close is Hilton Queenstown Resort & Spa to the airport?

Hilton Queenstown Resort & Spa is 2.3 mi (5-min drive) away from the Queenstown Intl. Airport (ZQN) airport, the closest popular airport to the property.

How much does it cost to stay at Hilton Queenstown Resort & Spa?

As of Oct 18, 2026, prices found for a 1-night stay for 2 adults at Hilton Queenstown Resort & Spa on Oct 31, 2026 start from CA $271, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hilton Queenstown Resort & Spa have an airport shuttle?

Airport shuttle services are not available at Hilton Queenstown Resort & Spa.

How close is Hilton Queenstown Resort & Spa to the beach?

This hotel is 2.6 mi (7-min drive) from Frankton Beach and 6.2 mi (13-min drive) from Queenstown Beach. Don't forget your sunscreen!

Does Hilton Queenstown Resort & Spa offer free breakfast?

Free breakfast isn’t provided at Hilton Queenstown Resort & Spa, but buffet breakfast is offered for a fee of NZD 42 per person. It's available every day from 6:00 AM to 10:30 AM.

Is there a casino at Hilton Queenstown Resort & Spa?

No, there is no casino at this hotel, but Skycity Queenstown Casino (12-min drive) and SKYCITY Wharf Casino (12-min drive) are nearby.

What time is check-in at Hilton Queenstown Resort & Spa?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at Hilton Queenstown Resort & Spa?

Free parking is not available at this hotel. Self parking is available for NZD 20 per day, and valet parking for NZD 50 per day.

Does Hilton Queenstown Resort & Spa have a pool?

Hilton Queenstown Resort & Spa features an indoor pool.

Does Hilton Queenstown Resort & Spa have a restaurant?

Yes, there is a restaurant on site.

Does Hilton Queenstown Resort & Spa have a spa?

This hotel has a spa, which features aromatherapy, facials, and mani/pedis.

How close is Hilton Queenstown Resort & Spa to downtown Kawarau Falls?

Hilton Queenstown Resort & Spa is 0.7 mi away from Kawarau Falls.

Hilton Queenstown Resort & Spa Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 602 out of 1001 reviews
Rating 8 - Good. 209 out of 1001 reviews
Rating 6 - Okay. 105 out of 1001 reviews
Rating 4 - Poor. 57 out of 1001 reviews
Rating 2 - Terrible. 28 out of 1001 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything, our stay was perfect
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location on the lake with a lakeside view. The water taxi getting in and out of town was great to avoid the traffic. Pick up bus from the hotel to the ski fields very convenient as we as ski rental shop.
Stayed 7 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was amazing, great breakfast buffet!
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rolm and good breakfast
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were amazing. Nice location out of town. Room was good and warm!
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had the best nights sleep here. The bed was so comfortable. Great pizza from Stacks.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff. The hotel is right on the lakefront with beautiful views. The breakfast buffet had lots of options for vegetarians as well.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn’t even need to leave the hotel for my wee break, had everything I needed- pool, spa, sauna, gym beautiful and very scenic walking tracks, food and drinks. Super friendly staff. The best wee break
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best place I have stayed at. Friendly staff. Great location. Amazing experience.
Stayed 10 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was cracken and good, team was helpful, pillows sucked, feather down ok but uncomfortable, rooms tired and same as 10 years ago, but nice area, parking suks as usual
Stayed 5 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a great experience
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness
Beautiful hotel. Breakfast is lovely
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good position. Lovely to have casual eating options as well as more formal/fulsome. Easy access to town by car (parking near $20 per day) or water taxi to Queenstown. Rooms and bed super comfy. Pool a bonus on a rainy day.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
Great hotel. Loved the ferry service to town.
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay at the Hilton Queenstown Resort & Spa. Brilliant location, right on the lake, and close to the airport, which was great for me. Beautifully maintained rooms, brilliant views of the lake and the mountains, great ammenities, great food, great staff! I'll be booking my next stay in Queenstown here again. I didn't dine in the restaurant or cafe downstairs, but did order room service several times, and the service and the meals were fantastic. Best Caesar salad and cheesecake I've had in a long time.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Outstanding hotel, would return!
Stayed 5 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent in all areas
Stayed 4 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great except the bed and pillows. Our bed at home is memory foam, not springs and feather pillows. Otherwise beautiful resort, helpful friendly people and a huge buffet breakfast.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great family holiday here. Pool is great and the 2 bed units are spacious. Had dinner at the onsite restaurant which was really good. Breakfast is a let down so would suggest skipping this and going to a cafe. Only other bad thing is the parking charge ($20 a day) when already paying a premium price and the hotel isn’t in town and plenty of space for parking.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing view of the lake. It’s a bit of a commute to get to the town from here. The water taxi was good.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay, fantastic rooms and awesome views.
Stayed 13 nights in Aug 2025
Verified review

6/10 Okay

beds not comfortable, with the room service sometimes just forgetting to give us our complementary stuff, and no exhaust fans or anything in the bathroom to circulate air, the food options are small and limited
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great place! Very clean, inviting and our rooms were fabulous. Property was relaxing and we slept like a rock! Being by the lake is so worth it. They offer a water taxi into town which was so convenient.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
The hotel is located on the lakeshore and offers a very peaceful, quiet atmosphere. The fireplace in the room was especially soothing and made the stay feel warm and relaxing.
Stayed 1 night in Jan 2026