Note fondée sur 73 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,7 Propreté de la chambre
4,6 Confort de la chambre
4,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 18 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
20 mars 2024 par Sherilyn, Gestion de l’hôtel
Hi Christine,Thank you for the perfect rating! We're thrilled to hear that you had such a wonderful experience during your stay with us.Your satisfaction is our top priority, and we're delighted that we could meet your expectations.
par un voyageur
Publié le 13 févr. 2024 sur Expedia
Hotel was in a great location for shops, food, and seeing the sights. They worked with us to store luggage and check in earlier. Highly recommend this hotel.
Commentaires de Gestion de l’hôtel
18 févr. 2024 par Sherilyn, Gestion de l’hôtel
Hi Jessica,Thank you for taking the time to share your positive experience! We're delighted to hear that the hotel's location was convenient for shops, food, and sightseeing. It's great to know that the staff worked with you to accommodate your needs for luggage storage and early check-in. Your recommendation means a lot, and we appreciate your kind words. We look forward to hosting you again in the future!
par un voyageur de Anchorage
Publié le 27 déc. 2023 sur Expedia
Commentaires de Gestion de l’hôtel
28 déc. 2023 par Sherilyn, Gestion de l’hôtel
Hi Leif,Thank you for the perfect rating! We're delighted you had a wonderful experience during your stay. If there's anything specific that made your visit great or if you have any suggestions for us to further enhance our services, feel free to share. We hope to host you again soon!
par un voyageur
Publié le 9 déc. 2023 sur Expedia
Safe, great for shopping, lots of dining options, very walk-able, lots of local culture, grocery store close. The proprietor was respectful, helpful and kind. Very clean and up to date rooms. Comfortable bed.
Commentaires de Gestion de l’hôtel
28 déc. 2023 par Sherilyn, Gestion de l’hôtel
Hi Karen,It's fantastic to hear that you found our location convenient and enjoyed the local offerings! We're thrilled that you appreciated the cleanliness, comfort, and the service provided by our team. Your positive feedback means a lot to us—we're here to ensure you have a wonderful experience. We can't wait to welcome you back!
par un voyageur
Publié le 27 nov. 2023 sur Expedia
Commentaires de Gestion de l’hôtel
28 déc. 2023 par Sherilyn, Gestion de l’hôtel
Hi Gail,Thank you for the perfect rating! We're delighted you had a wonderful experience during your stay. If there's anything specific that made your visit great or if you have any suggestions for us to further enhance our services, feel free to share. We hope to host you again soon!
par un voyageur
Horrible Hotel
Publié le 11 nov. 2023 sur HotelsThe computerized door locks did not work and we had to stand out in the cold on multiple occasions while we tried to get in contact with the staff. The staff was unhelpful and did not resolve the issue and they were very rude.
Commentaires de Gestion de l’hôtel
20 nov. 2023 par Sherilyn, Gestion de l’hôtel
Hi Chelsea,I'm truly sorry to hear about your experience with the computerized door locks and the staff's unhelpful and rude behavior. That's not the level of service we strive for, and I apologize for the inconvenience and discomfort you faced while trying to resolve the issue, especially in the cold. Your feedback is crucial, and I assure you we'll investigate this matter thoroughly to prevent such situations from happening again. We appreciate your input.
par un voyageur
Publié le 4 nov. 2023 sur Expedia
Nice place to stay in there but It is little inconvenient to park.
Commentaires de Gestion de l’hôtel
20 nov. 2023 par Sherilyn, Gestion de l’hôtel
Hi Younghun,I'm glad to hear you found the place nice! I'm sorry to hear about the parking inconvenience. We understand how crucial parking ease is for our guests and will explore ways to improve this aspect for a more convenient experience. If there's anything else we can assist with or any specific preferences you have for your next visit, please feel free to share. We're here to make your stay as seamless as possible!
par un voyageur
Publié le 26 oct. 2023 sur Expedia
Perfect little apartment for a stay in the heart of Reykjavik!
Commentaires de Gestion de l’hôtel
26 oct. 2023 par Sherilyn, Gestion de l’hôtel
Hi SImon,Thank you for your kind words! We're thrilled to hear that you found the apartment to be perfect for your stay in the heart of Reykjavik. If you ever plan to return, we'd be delighted to host you again.
par un voyageur
Publié le 16 oct. 2023 sur Expedia
Perfect location, safe, clean. A little nosy at times but manageable since we were there in the middle of it all. Great shops and restaurants. Communication was via email or Expedia text box, so didn’t get an immediate response, but one within the day. We requested daily housekeeping and a one hour later check out and received. I totally definitely stay here again.
Commentaires de Gestion de l’hôtel
27 oct. 2023 par Sherilyn, Gestion de l’hôtel
Hi SImon,Thank you for your kind words! We're thrilled to hear that you found the apartment to be perfect for your stay in the heart of Reykjavik. If you ever plan to return, we'd be delighted to host you again.
par un voyageur
Publié le 14 sept. 2023 sur Expedia
Commentaires de Gestion de l’hôtel
27 oct. 2023 par Sherilyn, Gestion de l’hôtel
Hi David,Thank you for taking the time to rate your stay with us. We're glad to hear that overall, you had a positive experience. If there are any specific aspects you feel we could improve upon, please don't hesitate to let us know. We value your feedback and hope to have the opportunity to host you again in the future.
