Note fondée sur 51 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,7 Propreté de la chambre
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
May 2024
Publié le 4 mai 2024 sur HomeAwayJust got back from our stay! We enjoyed every minute. The place is beautiful. We could’ve just hung out at the house all day! Highly recommend.
par un voyageur
Excellent location/house
Publié le 1 mai 2024 sur HomeAwaySuper cool house!
par un voyageur
Awesome!
Publié le 25 avr. 2024 sur HomeAwayThe actual property had wonderful surprises that made the stay so much fun, especially for our kids. The setting was absolutely perfect. Would love to return!
par un voyageur
Mini escape to Hoodland
Publié le 26 mars 2024 sur HomeAwayThe cabin is amazing.
par un voyageur de Commerce, Michigan
Beautiful Cabin near Mt. Hood
Publié le 27 févr. 2024 sur HomeAwayWe had a minor hitch in our check-in process, and had to delay while the cleaning crew finished. Not a big deal once we were able to get access.
The place was immaculate and the photos of the outdoors don't do the environment justice. It is majestic giant trees down a winding road. It feels like you are out in the middle of nowhere, but you are close to Packwood grocery stores and cute restaurants.
Highly recommend the Zig Zag Inn for a cozy feel and prices that haven't changed in two decades.
Wish we had even more time here, but it was a perfect launching off point to visit Timberline Lodge and spend 3 amazing sunny fresh powder ski days at Mt. Hood Meadows.
Commentaires de Gestion de l’hôtel
28 févr. 2024 par VrboOwner, Gestion de l’hôtel
Hi, Marta, thank you for your review. We appreciate you taking the time to provide us with your valuable feedback.
We will follow up with the appropriate parties regarding your experience to discuss preventative measures and ensure the continued enjoyment of our future guests.
We hope to have the opportunity to better impress you in the future!
par un voyageur
Amazing "Lodge" experience.
Publié le 25 janv. 2024 sur HomeAwayLoved our stay at this house. If you want a "Lodge" experience up on the mountain, then this is your place. We didn't end up going up to the mountain due to icy conditions and were totally content just hanging out at this house.
par un voyageur
Ski Getaway
Publié le 29 déc. 2023 sur HomeAwayOur stay at this cabin was much needed. Could not have picked a better location for the family... We know where we are staying whenever we are ready to come back. Everything was truly amazing. 10/10
par un voyageur
Amazing Cabin
Publié le 10 déc. 2023 sur HomeAwayThis is a great cabin with plenty of sleeping spaces if you have a lot of kids. Only downside was the upstairs full sized bed was fairly uncomfortable. Downstairs bed was great though. The kitchen was better than most cabins we’ve stayed in and the overall cabin design was really cool. Outside had a hot tub, fire pit, horseshoe pit and a giant swing which was really fun. It would have been nice to have an early checkin or late checkout option but this is definitely one to visit if you get the opportunity.
Commentaires de Gestion de l’hôtel
11 déc. 2023 par VrboOwner, Gestion de l’hôtel
We are pleased to hear you enjoyed your visit! Thank you so much for taking the time to share your valuable feedback with us. We passed your comments along to our local manager to review and we appreciate guests’ preferences as a means to continually improve. We look forward to hosting your next stay!
par un voyageur
Family vacation
Publié le 21 nov. 2023 sur HomeAwayHad a great time staying at this unique property. Clean and advertised as listed.
par un voyageur de Chula Vista, CA
Could have been amazing but multiple things weren't working.
Publié le 12 oct. 2023 sur HomeAwayThe house is amazing, the area is perfect, it is in a beautiful setting, equipped with pretty much everything you need, the question is, will the things inside the house be working?
Now the things that weren't so great: We arrived and it was 57 degrees inside, raining outside, it was cold. We turned on the heat and went out for dinner. We returned a few hours later and it was still 57. After trying to troubleshoot, we realized the heat wasn't working. We called the local person who didn't answer, so we called VRBO. They opened a claim and was supposed to call back. They didn't so we called again, they forgot to escalate it to maintenance. Now we were told they will send someone out very shortly. Well finally we got in contact with the local lady, who first said she would try to send someone out that night, but minutes later texted that they were waiting on a part, admitting they knew the furnace wasn't working. That's when we started feeling really disappointed, that they didn't tell us about this before we arrived, as we had a child with us too, and we really were freezing. She said to use the fireplace, which we did and after long hours we got it up to like 60 degrees, but honestly we couldn't relax and we weren't planning on tending to the fire while on vacation (Luckily the bedrooms had individual heaters so while sleeping, we were nice and warm). We got $250 refund. Also high cleaning fee but had to clean before leaving. Couldn't plug bathtub drain either.
Commentaires de Gestion de l’hôtel
14 oct. 2023 par VrboOwner, Gestion de l’hôtel
Thank you, William, for your feedback! We sincerely apologize you have found few issues in the home. We are disappointed to learn that you had a negative experience with us. We are committed to providing exceptional customer service. Please know that your feedback is essential, and we have passed your comments along to our local manager, who will work with the homeowner to make any updates. We truly hope to have the opportunity to impress you in the future.
