Note fondée sur 17 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Séjour agréable entre amis
Publié le 30 août 2020 sur HomeAwayVilla agréable et bien aménagée à l’extérieur pour un groupe de 10 péronnelle
Propriétaires accueillants et sympathiques
Un peu déçu de la ville de Seccagrande
par un voyageur
PARFAIT !!!
Publié le 22 août 2020 sur HomeAwayMagnifique villa et hôtes exceptionnels: Anna et Vicenzo, ainsi que leurs enfants, toujours de bons conseils et au petit soin avec nous. La Villa dépasse même le descriptif de l'annonce. Spacieuse, bien équipée et très propre, la maison a été entièrement conçue par Vicenzo. C'est un havre de paix au milieu de la ville avec ses palmiers et sa belle piscine; elle est également très proche de la mer, 200 mètres à pied. Nous avons l'habitude de louer des villas et sommes très exigeants: elle est parfaite à tous points de vue, nous la recommandons vivement. Merci Anna, merci Vicenzo !
par un voyageur
Lovely Property
Publié le 18 sept. 2023 sur HomeAwayLovely house with a great pool. Air Conditioning inside was a must as very hot when we were there. Beds were comfy. Great location for visiting south west area of Sicily.
par un voyageur
Disappointing stay, fraught with problems.
Publié le 24 août 2023 sur HomeAwayUpon arrival, we were shown around the villa, only to find that the complex is shared with the owner's mother's own accommodation. This is not in the online description of the property. Having 5 young children staying with us, we were always worried about how the level of noise disturbing her.
During our stay, the local sewer burst, sending raw sewage flowing down the adjacent street. Three nights of noisy excavations ensued and the whole neighbourhood smelled really disgusting. We were concerned about the quality of our water during the excavations as it was yellow in colour.
Every time we used the dish washer, if flooded the floor in the kitchen. The owner sent for a plumber who somehow made the problem worse, meaning that we couldn't use the kitchen sink or dishwasher at all. When we complained, the owner became angry and blamed it on us blocking it with food waste which was an impossibility as the pipes were leaking well below the location of the sink. He also asked us to leave the property open when we needed to go out, risking our own valuables. The owner raised his voice in front of our children when we left, again making us out to be the problem.
To make things so much worse, the owner took 200 Euros from our deposit saying that we caused the damage to the property despite us having photos to prove that it was not our fault and that they were problems that he should have rectified with his own funds. We are still waiting for a refund from Vrbo/owner.
Commentaires de Gestion de l’hôtel
8 sept. 2023 par VrboOwner, Gestion de l’hôtel
Dear Guest,
the villa is not shared with the owner’s mother but she lives close-by. The villa has its own entrance and it is independent.
If there was a damage to the local sewer, it was not the owner’s responsibility. Things can happen but the important thing is that issues are solved, even if it involves a little noise.
Yes you are right, there was a problem with the dishwasher and with the sink during your stay, they were both full of food you threw inside and that provoked serious damages to the pipes of the villa. This was the reason why you were asked to pay € 200 of damages. The owner took photos and videos as well, proving the damages were provoked by your total disregard. If there had been such a big problem to the pipes before your arrival, other guests would have complained about it. Instead, we have only got positive reviews and our medium rating was nearly 5.0, before your review.
But you gave us 1 star which was clearly a revenge because we asked the whole damage deposit to you.
par un voyageur
Mädelsurlaub in Sizilien
Publié le 3 juill. 2023 sur HomeAwayUnser Aufenthalt in der Villa war echt toll. Es war alles super und so wie beschrieben. Schade nur, dass kein Bäcker oder so in der Nähe war zum einkaufen. Für den Supermarkt sind wir meist in einen größeren gefahren nach Ribera.
Alles in allem ein gelungener Urlaub.
par un voyageur de Bryan, TX
Beautiful property with a wonderful host
Publié le 9 juin 2023 sur HomeAwayOur family recently enjoyed a wonderful stay at this property on our first visit to the beautiful island of Sicily. The house was clean and comfortable for our family of 6. The patio area with dining table, garden and hammock were a delight for breakfast and evening meals. The pool is fantastic, which is both clean and safe for my 2 year old nephew to play in.
Our host, Andrea, was fantastic. He was there to meet us upon arrival and regularly checked in to make sure we were comfortable and enjoying our stay. His attentiveness made us feel welcome in his home and well taken care of.
The town itself was a little quite the time of year we stayed so i would highly recommend a car for anyone visiting. Andrea was kind enough to recommend a hire car company close by that was very good. Overall, we had a wonderful stay and would highly recommend to anyone considering staying. Thank you, Andrea!
par un voyageur
Eine Oase
Publié le 9 oct. 2022 sur HomeAwaySehr empfehlenswert
par un voyageur de Ireland
Autumn Sojurn
Publié le 3 oct. 2022 sur HomeAwayWe had a fantastic week in Seccagrande. While the town may not have been as busy as we expected, Andrea's house was fantastic and we really loved our stay there.
I would like to pay a special thanks to Andrea's mother Anna. Anna is a beautiful lady who was so pleasant and helpful and continuously surprised us with small gifts of food and momentos. Many thanks Anna.
John
par un voyageur
Una vacanza top
Publié le 19 juin 2022 sur HomeAwayLocation stupenda in posizione strategica
Host molto gentile e disponibile Villa molto confortevole e pulita Il Top è la piscina e il giardino adiacente
par un voyageur
Schöne Anlage!
Publié le 24 avr. 2022 sur HomeAwayDie Anlage ist gross, pool ist schoen... Der Besitzer hat sich um uns gekuemmert. Alles in einem sehr gut!
