Note fondée sur 925 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
2,8 Propreté de la chambre
3,2 Service et personnel
3,1 Confort de la chambre
2,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 18 avr. 2023 sur Expedia
Pas de service la nuit, les clients ont cognés aux portes du gardien sans réponse et ca réveillé les clients !!! Pas possible de dormir.
Commentaires de Gestion de l’hôtel
24 avr. 2023 par Hotel Management, Gestion de l’hôtel
Dear YVES, Thank you for choosing us and for posting your comments. Our primary focus is on exceptional experiences in all areas; therefore, we are very disappointed that we did not meet these expectations. Please accept our apologies for any service issues that impacted your stay. We look forward to another opportunity to show you the outstanding hospitality you deserve. Sincerely,Hotel Management
par un voyageur
Très décevant
Publié le 19 août 2022 sur HotelsSéjour horrible ,chambre très sale , sol qui colle , matelas pour les enfants taché, une chaise pour 4 , personnel absent régulièrement à la réception , porte qui ne fonctionne pas toujours, traces des précédents occupants dans la salle de bain et j'en passe .... Je ne recommande pas cet endroit qui ressemble plus à un dortoir d'autoroute qu'à un hôtel 😮💨
Commentaires de Gestion de l’hôtel
20 août 2022 par Hotel Management, Gestion de l’hôtel
Dear Carole, it was disappointing to read that we did not meet your expectations, and we are truly sorry your stay was anything other than perfect. We are taking appropriate steps to ensure future guests do not encounter the same issues. We hope you will accept our apologies and consider giving us another chance to show you the outstanding service we typically provide.Sincerely,Hotel Management
par un voyageur
Publié le 10 mars 2019 sur Expedia
Commentaires de Gestion de l’hôtel
21 avr. 2019 par Hotel Management, Gestion de l’hôtel
First and foremost, we would like to offer you our apologies for the inconveniences you experienced during your stay with us. We make every effort to be perfect, but sometimes we fall short. We hope you will consider giving us a chance in the future so we can provide you with the experience you should always expect from us.
Sincerely,
Hotel Management
par un voyageur
Publié le 14 mars 2024 sur Expedia
par un voyageur
Publié le 14 mars 2024 sur Expedia
The breakfast include was ridiculous
Commentaires de Gestion de l’hôtel
15 mars 2024 par Hotel Management , Gestion de l’hôtel
Dear André, Thank you for staying with us and for taking the time to leave your comments. We regret any disappointment you had with our breakfast and that it did not meet your expectations. We have shared your feedback with our breakfast staff as we continually strive to improve our guest experience. Thank you for your feedback, and we hope you will stay with us again.Sincerely,Hotel Management
par un voyageur
Publié le 7 mars 2024 sur Expedia
Initially they gave me a room which was not clean then moved to a different room which was smelling. Some old furniture or some kind smell. It was very high and It was unbearable. Also my room is exactly near to trash which is more inconvenient. Will never stay here or suggest anyone to stay.
Commentaires de Gestion de l’hôtel
8 mars 2024 par Hotel Management , Gestion de l’hôtel
Dear Koushik, Thank you for reviewing our hotel. We truly regret to learn about your disappointing experience. Please accept our sincere apologies for any inconvenience you encountered. Your feedback is of utmost importance to us, and we take these matters seriously. We're committed to addressing these concerns and ensuring that every guest receives the highest level of service and care. Your feedback will aid us in making necessary improvements. We genuinely hope you will consider giving us another chance to provide you with the stay you deserve.Sincerely,Hotel Management
par un voyageur
Publié le 4 mars 2024 sur Expedia
par un voyageur
Publié le 3 mars 2024 sur Expedia
Reservation was all wrong in their system. Took 45 minutes to check in. Took 3 tomes to get right room. Marijuana could be smelled. Loud kids playing on balcony living there. I will mot stay there again. Staff was nice though but would tske care of others while making me wait during my problem x 4. Which i thought it was rude.
Commentaires de Gestion de l’hôtel
4 mars 2024 par Hotel Management, Gestion de l’hôtel
Dear Stephanie, Thank you for your review. We apologize for the delays you experienced during check-in. Your concerns about noise and odors have been duly noted, and we assure you that we will take appropriate steps to address them. We appreciate your acknowledgment of our staff's courtesy despite the challenges. Your feedback is invaluable, and we are committed to enhancing our service. We hope to have the opportunity to restore your confidence in the future.Sincerely,Hotel Management
par un voyageur
Publié le 20 févr. 2024 sur Hotels
par un voyageur
Publié le 9 févr. 2024
