Note fondée sur 704 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
4,4 Service et personnel
4,5 Confort de la chambre
4,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de OVERLAND PARK
Publié le 10 mars 2024
Commentaires de Gestion de l’hôtel
31 mars 2024 par Customer Service, Gestion de l’hôtel
Jeffrey, thank you for leaving us a 5 out of 5 rating! We look forward to seeing you again soon so we can share another exceptional experience with you at Holiday Inn Express Moreno Valley!
par un voyageur de Henderson
Publié le 4 mars 2024 sur Expedia
Commentaires de Gestion de l’hôtel
25 mars 2024 par Customer Service, Gestion de l’hôtel
Thank you for taking the time to leave us a 4/5 rating, Jin!We're thrilled to know we've left you with a wonderful impression. We're looking forward to hosting you again so we can share an even better experience with you at Holiday Inn Express Moreno Valley.
par un voyageur
Publié le 2 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
3 mars 2024 par Customer Service, Gestion de l’hôtel
Thank you for sharing, Bhavini!At Holiday Inn Express Moreno Valley, we strive to provide exceptional service for each person who walks through our doors. Thank you for sharing your perfect rating with us. We look forward to sharing the same quality experience with you during your next stay with us.
par un voyageur
Publié le 2 mars 2024 sur Expedia
Commentaires de Gestion de l’hôtel
23 mars 2024 par Customer Service, Gestion de l’hôtel
Fushimi, thank you for your stellar rating of the Holiday Inn Express Moreno Valley. It's great to see that your stay left a positive impression. We look forward to welcoming you back on future visits.
par un voyageur
Publié le 24 févr. 2024 sur Hotels
I stay here often and today was not a good day there was blood on my towel my sheets did not get changed. Very unhappy will never stay here agian. And whe I talked to the front desk they acted like the didn’t care.
Commentaires de Gestion de l’hôtel
25 févr. 2024 par Customer Service, Gestion de l’hôtel
Jose, we deeply regret to read about the experience you've had. The concerns you've brought up regarding the room cleanliness are taken seriously, and it's not reflective of the high-quality service we strive to provide. We also sincerely apologize if you felt unsupported by our front desk team. We'll be addressing these issues with the respective teams to ensure such an occurrence will not happen in the future. We appreciate your feedback and we hope to have an opportunity to better serve you in the future.
par un voyageur
Publié le 22 févr. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
22 mars 2024 par Customer Service, Gestion de l’hôtel
Thank you for the 5 out of 5 rating, Porscha!We're thrilled to see how much you enjoyed staying at Holiday Inn Express Moreno Valley. We look forward to hosting you again in the near future! Thank you again for sharing.
par un voyageur
Mal dessayuno
Publié le 20 févr. 2024 sur HotelsTodo muy bien. Lo único malo fue a la hora del desayuno. Solamente había una persona atendiendo el área y no fue suficiente para toda la gente. Mal servicio en el deayuno.
Commentaires de Gestion de l’hôtel
21 févr. 2024 par Customer Service, Gestion de l’hôtel
Jaime, parece que tu experiencia en general fue satisfactoria, pero encontraste algunos problemas durante el desayuno. Es preocupante saber que la velocidad y eficiencia del servicio durante ese tiempo no cumplieron con sus expectativas. ¿Podemos asegurarle que este asunto se planteará al equipo correspondiente para considerar cómo podemos gestionar mejor los períodos de mayor actividad? Esperamos tener la oportunidad de servirle mejor en el futuro.
par un voyageur
Publié le 18 févr. 2024 sur Expedia
Hair in the food. A lot of homeless.
Commentaires de Gestion de l’hôtel
20 févr. 2024 par Customer Service, Gestion de l’hôtel
Shunda, it's very regrettable to hear about your unwanted experience at your breakfast and the concern about the surroundings. Rest assured that your feedback is taken seriously, and we will coordinate with our kitchen team to ensure exemplary hygiene is maintained. We are also cognizant of the larger issue at hand with the societal challenges in our area and are continuously working with local authorities to address this. We hope you will give us another chance to impress you.
par un voyageur de Fairfield
Publié le 18 févr. 2024 sur Expedia
Staff area alll kind and accommodating. Properly is beautiful and clean.
Commentaires de Gestion de l’hôtel
20 févr. 2024 par Customer Service, Gestion de l’hôtel
Ginger, your abundant praise for Holiday Inn Express Moreno Valley is immensely appreciated. We're pleased to know that our team members' kindness and the spotless, attractive property contributed to your positive experience. Looking forward to having you stay with us again in the future.
par un voyageur
Publié le 16 févr. 2024 sur Expedia
Great clean room
Commentaires de Gestion de l’hôtel
18 févr. 2024 par Customer Service, Gestion de l’hôtel
Destinee, it's fantastic to hear that you appreciated the cleanliness of your room at Holiday Inn Express Moreno Valley. Our main aim is to offer a tidy and comfortable environment for our guests. We eagerly anticipate your return visit.
