Note fondée sur 908 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,1 Propreté de la chambre
4,2 Service et personnel
4,0 Confort de la chambre
3,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de CAMARILLO
Publié le 24 avr. 2024
Bathroom light bulb was off.
Coffee pot wasn't wash.
Commentaires de Gestion de l’hôtel
24 avr. 2024 par Front Desk , Gestion de l’hôtel
Hi Sunny!I have notified the Maintenance department of the issues you mentioned. We are working on checking the system out and making sure that everything is in proper working order. Thank you for letting us know. Since we do not sleep in the rooms ourselves, it is important to us know when things like that do go wrong.We hope to see again the next time you are passing through Roseburg Oregon!
par un voyageur
Publié le 14 avr. 2024
Unfortunately they gave me a room that was already occupied. Imagine my surprise and horror when i open the door only to hear someone in the shower. Luggage and dirty clothes on the floor and a large pizza box next to the TV. Closed door and went back to reception desk totally bewildered that they assigned me an occupied room.
Commentaires de Gestion de l’hôtel
14 avr. 2024 par Front Desk, Gestion de l’hôtel
Dear Lisa, Thank you for taking the time to complete our online survey regarding your recent stay at ourhotel. We appreciate you providing insight on what wecan do to better to meet your needs going forward.On behalf of our entire team, I would like to apologize for not exceeding your expectations. Yoursatisfaction is important to us. Please know that your feedback will make a difference and willallow us to follow up internally & implement improvements to ensure we offer a betterexperience for guests in the future.I hope that you will consider staying with us again so that we can have another chance toprovide you with a superior experience.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.
par un voyageur de Bellevue
Publié le 19 mars 2024 sur Expedia
Very convenient and close to the freeway but it is still very quiet. The evening staff was very nice and helpful.
Commentaires de Gestion de l’hôtel
19 mars 2024 par Kacey, Gestion de l’hôtel
Dear Morgan, Thank you for taking the time to complete our online survey regarding your recent stay at ourhotel. Your business is very important to us and we value your feedback. Thank you for the great scores on our review! It really makes our day to know that we havehelped to create a comfortable and enjoyable experience for our guests as this is what we always strive for here at the Sleep Inn & Suites.We would love to see you again if you are ever passing through Roseburg, OR!
par un voyageur
Publié le 14 mars 2024 sur Expedia
Commentaires de Gestion de l’hôtel
15 mars 2024 par Front Desk, Gestion de l’hôtel
Hi Minda!Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Thank you for the great scores on our review! It really makes our day to know that we have helped to create a comfortable and enjoyable experience for our guests as this is what we always strive for here at the Sleep Inn & Suites.We would love to see you again if you are ever passing through Roseburg, OR!
par un voyageur
Publié le 9 mars 2024 sur Expedia
Todo bien
Commentaires de Gestion de l’hôtel
9 mars 2024 par Front Desk, Gestion de l’hôtel
Hi Carlos!Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Thank you for the great scores on our review! It really makes our day to know that we have helped to create a comfortable and enjoyable experience for our guests as this is what we always strive for here at the Sleep Inn & Suites.We would love to see you again if you are ever passing through Roseburg, OR!
par un voyageur
Good location & price.
Publié le 3 mars 2024 sur HotelsGood location and price, clean room good bed. Shower tough to operate. Breakfast was average; no oatmeal but gravey instead?? Dogs should not be in breakfast area.
Commentaires de Gestion de l’hôtel
5 mars 2024 par Kacey, Gestion de l’hôtel
Dear Anonymous, Thank you for taking the time to complete our online survey regarding your recent stay at ourhotel. Your business is very important to us and we value your feedback. By telling us what you likedabout your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future.Thank you for the great scores on our review! It really makes our day to know that we havehelped to create a comfortable and enjoyable experience for our guests as this is what we always strive for here at the Sleep Inn & Suites. I do apologize that there was a animal in the breakfast area I will review with my team to make sure this does not happen again. We would love to see you again if you are ever passing through Roseburg, OR!
par un voyageur
Publié le 3 mars 2024 sur Expedia
Commentaires de Gestion de l’hôtel
5 mars 2024 par Kacey, Gestion de l’hôtel
Dear Jessica, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. Thank you for the great scores on our review! It really makes our day to know that we have helped to create a comfortable and enjoyable experience for our guests as this is what we always strive for here at the Sleep Inn & Suites.We would love to see you again if you are ever passing through Roseburg, OR!
par un voyageur
Publié le 3 mars 2024 sur Expedia
The breakfast really good and there were several good restaurants close by.
Commentaires de Gestion de l’hôtel
3 mars 2024 par Front Desk Agent, Gestion de l’hôtel
Hi Patricia!Thank you for the great scores on our review! It really makes our day to know that we have helped to create a comfortable and enjoyable experience for our guests as this is what we always strive for here at the Sleep Inn & Suites.We would love to see you again if you are ever passing through Roseburg, OR!
par un voyageur
Publié le 2 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
2 mars 2024 par Kacey, Gestion de l’hôtel
Dear Stan, Thank you for taking the time to complete our online survey regarding your recent stay at ourhotel. Thank you for the great scores on our review! It really makes our day to know that we havehelped to create a comfortable and enjoyable experience for our guests as this is what wealways strive for here at the Sleep Inn & Suites.We would love to see you again if you are ever passing through Roseburg, OR!
par un voyageur
Publié le 1 mars 2024 sur Expedia
Staff very friendly and helpful
Commentaires de Gestion de l’hôtel
2 mars 2024 par Front Desk Agent, Gestion de l’hôtel
Hi Cynthia!Thank you for the great scores on our review! It really makes our day to know that we have helped to create a comfortable and enjoyable experience for our guests as this is what we always strive for here at the Sleep Inn & Suites.Your comments on our performance were much appreciated and shall be shared with the appropriate team members. I am sure they will be thrilled to hear they made your stay a memorable one. Our entire team’s goal is to ensure that you have an exceptional stay! We are so glad we hit that mark. We would love to see you again if you are ever passing through Roseburg, OR!
