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Hotel Residence Stella del Mare

3.0 star property
Family-friendly beach residence with restaurant

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Photo gallery for Hotel Residence Stella del Mare

Seasonal outdoor pool, a waterfall pool, pool umbrellas, sun loungers
Lunch and dinner served
Property entrance
Check-in/check-out kiosk
Interior detail

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Laundry
  • Outdoor Space

Explore the area

View in a map
Via Sardegna 5/a, Mazzanta, Vada, Rosignano Marittimo, LI, 57016
  • Place, Mazzanta Beach
    ‪3 min walk‬
  • Place, Tombolo di Cecina Nature Reserve
    ‪4 min drive‬
  • Place, Le Gorette Beach
    ‪5 min drive‬
  • Airport, Pisa (PSA-Galileo Galilei)
    ‪52 min drive‬

Room options

View all photos for Comfort Studio, Balcony

In-room safe, free WiFi, bed sheets

Comfort Studio, Balcony

  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Classic Apartment, 1 Bedroom, Balcony

In-room safe, free WiFi, bed sheets

Classic Apartment, 1 Bedroom, Balcony

  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Superior Apartment, 1 Bedroom, Balcony

In-room safe, free WiFi, bed sheets

Superior Apartment, 1 Bedroom, Balcony

  • 38 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Superior Apartment, 2 Bedrooms, Balcony

In-room safe, free WiFi, bed sheets

Superior Apartment, 2 Bedrooms, Balcony

  • 45 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Classic Double Room, Balcony

In-room safe, free WiFi, bed sheets

Classic Double Room, Balcony

  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Comfort Room, Balcony

In-room safe, free WiFi, bed sheets

Comfort Room, Balcony

  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Classic Suite, 1 Bedroom, Balcony

In-room safe, free WiFi, bed sheets

Classic Suite, 1 Bedroom, Balcony

  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Superior Suite, 1 Bedroom, Balcony

In-room safe, free WiFi, bed sheets

Superior Suite, 1 Bedroom, Balcony

  • 38 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Superior Suite, 2 Bedrooms, Balcony

In-room safe, free WiFi, bed sheets

Superior Suite, 2 Bedrooms, Balcony

  • 45 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free WiFi

About the area

Rosignano Marittimo

Seaside stay .Stay at this Rosignano Marittimo residence and you'll be within half a mile (1 km) of Mazzanta Beach and 2 miles (3 km) of Tombolo di Cecina Nature Reserve. Le Gorette Beach and Marina di Cecina Beach are also within 3 miles (5 km).
View more Residences in Rosignano MarittimoOpens in a new window

What's nearby

  • Mazzanta Beach - 3 min walk - 0.3 km
  • Tombolo di Cecina Nature Reserve - 4 min drive - 3.6 km
  • Le Gorette Beach - 5 min drive - 3.9 km
  • Marina di Cecina Beach - 7 min drive - 6.8 km
  • Port of Livorno - 50 min drive - 66.6 km

Getting around

  • Cecina Station - 11 min drive
  • Florence Airport, Peretola (FLR) - 88 min drive

Restaurants

  • ‪Bottegadani - Pizzeria Disapore - ‬5 min drive
  • ‪Pasticceria La Golosa - ‬5 min drive
  • ‪La Ventola - ‬4 min drive
  • ‪Il Vecchio e il Mare - ‬5 min drive
  • ‪Ristorante Pizzeria Il Cavalluccio Marino - ‬5 min drive

About this property

Hotel Residence Stella del Mare

Family-friendly beach residence with restaurant
Hotel Residence Stella del Mare offers its guests a seasonal outdoor pool and a children's pool. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

The family-friendly Hotel Residence Stella del Mare also features a terrace, a garden, and laundry facilities.

Smoking is allowed in designated areas at this 3-star Rosignano Marittimo residence.

  • 60 guestrooms or units
  • 3 buildings
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Front-desk safe
  • Terrace
  • Garden
  • Television in lobby
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Dining venue
Hotel Residence Stella del Mare offers 60 accommodations with safes and hair dryers. This Rosignano Marittimo residence provides complimentary wireless Internet access. Bathrooms include showers and bidets.

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Property amenities

Beach

  • Sandy beach nearby

Pool/Spa

  • Pool loungers
  • Pool umbrellas
  • Seasonal outdoor pool
  • Waterfall pool

Internet

  • Available in the accommodation: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Area shuttle (surcharge)
  • Limited onsite parking (max 1 space per unit)
  • Wheelchair-accessible parking available

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • High chair
  • Playground

Restaurants on site

  • Stella del Mare

Food and drink

  • Cookware, dishware, and utensils
  • Stovetop

Dining

  • Daily buffet breakfast available 8:00 AM to 10:00 AM for a fee: EUR 12 for adults and EUR 6 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Bedrooms

  • Bedsheets provided

Bathroom

  • Bidet
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • TV in common areas

Outdoor areas

  • Garden
  • Terrace

Laundry

  • Laundry facilities

Climate control

  • Air conditioning
  • Heating

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Designated smoking areas

Services and conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe
  • Safe at front desk

Location highlights

  • Near the sea

Things to do

  • Children's pool
  • Boat tours nearby
  • Hiking/biking trails nearby
  • Horseback riding nearby
  • Sailing nearby
  • Scuba diving nearby
  • Windsurfing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Security system
  • Fire extinguisher

General

  • 3 buildings
  • 60 units
  • Electric car charging station
  • Garden

Policies

Check-in

Check-in start time: 5:00 PM; Check-in end time: 7:00 PM
Late check-in subject to availability
Late check-in fee: EUR 30.00 for check-in between 8:00 PM and 10:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

The front desk is open daily from 8 AM - 7:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property offers breakfast only during high season (April 15 - October 14).

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 October - 30 April, EUR 0.00 per person, per night, up to 20 nights. This tax does not apply to children under 14 years of age.
  • A tax is imposed by the city: From 1 May - 30 September, EUR 1.50 per person, per night, up to 20 nights. This tax does not apply to children under 14 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 12 for adults and EUR 6 for children
  • Late check-in fee: EUR 30.00 for check-in between 8:00 PM and 10:00 PM
  • Kitchen/kitchenette fee: EUR 25 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. The property is professionally cleaned.

Full payment is due at check-in.
Property Registration Number IT049017A1ACZOHJ8J

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in May and close in October.
  • Registered guests are the only ones allowed to be in guestrooms.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hotel Residence Stella Del Mare Rosignano Marittimo
Residence Stella Del Mare Rosignano Marittimo
Hotel Residence Stella Mare Rosignano Marittimo
Hotel Residence Stella Mare Rosignano Marittimo
Stella Mare Rosignano Marittimo
Residence Hotel Residence Stella del Mare Rosignano Marittimo
Rosignano Marittimo Hotel Residence Stella del Mare Residence
Hotel Residence Stella del Mare Rosignano Marittimo
Hotel Residence Stella Mare
Residence Hotel Residence Stella del Mare
Stella Mare
Stella Del Mare
Hotel Residence Stella del Mare Residence
Hotel Residence Stella del Mare Rosignano Marittimo
Hotel Residence Stella del Mare Residence Rosignano Marittimo

Frequently asked questions

How close is Hotel Residence Stella del Mare to the airport?

Hotel Residence Stella del Mare is 39 mi (43-min drive) away from the Galileo Galilei Airport (PSA) airport, the closest popular airport to the property.

How much does it cost to stay at Hotel Residence Stella del Mare?

As of Jun 17, 2026, prices found for a 1-night stay for 2 adults at Hotel Residence Stella del Mare on Jun 19, 2026 start from CA $144, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hotel Residence Stella del Mare have an airport shuttle?

Airport shuttle services are not available at Hotel Residence Stella del Mare.

How close is Hotel Residence Stella del Mare to the beach?

This residence is a short 6-minute walk from Mazzanta Beach and 3.3 mi (23-min drive) from Spiagge Bianche. Don't forget your sunscreen!

Does Hotel Residence Stella del Mare offer free breakfast?

Free breakfast isn’t provided at Hotel Residence Stella del Mare, but buffet breakfast is offered for a fee of EUR 12 for adults and EUR 6 for children. It's available every day from 8:00 AM to 10:00 AM.

Is there a casino at Hotel Residence Stella del Mare?

No, there is no casino at this residence.

What time is check-in at Hotel Residence Stella del Mare?

Check-in start time: 5:00 PM; Check-in end time: 7:00 PM.

Is there free parking at Hotel Residence Stella del Mare?

Free parking is not available at this residence.

Does Hotel Residence Stella del Mare have a pool?

Hotel Residence Stella del Mare features a seasonal outdoor pool and a children's pool.

Does Hotel Residence Stella del Mare have a restaurant?

Hotel Residence Stella del Mare is home to Stella del Mare, which features local cuisine.

Does Hotel Residence Stella del Mare have a spa?

There are no spa services available at this residence.

How close is Hotel Residence Stella del Mare to downtown Rosignano Marittimo?

Hotel Residence Stella del Mare is 0.1 mi away from Mazzanta.

Hotel Residence Stella del Mare Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 32 out of 91 reviews
Rating 8 - Good. 37 out of 91 reviews
Rating 6 - Okay. 13 out of 91 reviews
Rating 4 - Poor. 3 out of 91 reviews
Rating 2 - Terrible. 6 out of 91 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

6.8/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort
Friendly staff. Nice hotel for some relaxing days by the pool.
Stayed 2 nights in Jul 2025
Verified

8/10 Good

Vera

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very nice hotel, close to the beach, a 5-10 min walk through a pine grove. Breakfast (11 euro) - was good. The room itself was spacious, good air conditioners, fridge, stove, sink, balcony and rack for drying swimming suites. Beach towels are not included/provided. Bathroom shower did not drain very well. There was a chemical smell in the room. Overall the stay was good.
Stayed 2 nights in Aug 2024
Verified

2/10 Terrible

Aimee

Disliked: Cleanliness, amenities, property conditions & facilities, communication
Hotel room extremely small. Horrendous smell in room. Bathroom door broken. Toilet seat broken. Security fences all round property. Area horrible. We were even told its not for British. Left after 1 night.
Stayed 6 nights in Jul 2024
Verified

6/10 Okay

Simon

Liked: Amenities
Disliked: Communication
Non eravamo stati informati che nella nostra palazzina mancava l’ascensore.
Stayed 6 nights in Aug 2024
Verified

8/10 Good

Eckhard

Liked: Cleanliness, amenities, property conditions & facilities, communication
Es war für uns passend mit 2 Enkelkindern,das frühstück war gut aber nicht der Renner.Das beste war die Klimaanlage ruhig und gut regelbar.
Stayed 7 nights in Aug 2024
Verified

8/10 Good

Andrew Ch.

Liked: Cleanliness, communication
Es ist alles vorhanden, was man für einen erholsamen Urlaub braucht. Besonders gut gefällt uns die Nähe zum Meer und die Möglichkeit für ausgedehnte Spaziergänge im angrenzenden Pinienwald. Beim Hotel gefällt uns am besten der gut gepflegte Pool. Die Gebäude sind einfach und solide gebaut, Trittschalldämmung und Wasserstop bei den WC´s gibt es leider nicht und das WLNA sollte noch verbessert werden. Dafür ist es aber auch nicht ganz so teuer. Das Personal ist immer sehr freundlich und hilfsbereit. Wir kommen gerne wieder.
Stayed 8 nights in Aug 2023
Verified

8/10 Good

Anne Cathrine

Liked: Cleanliness, room comfort, communication

Bra saker

Bra hotel, med store rom. Koselig bassengområde med mange solsenger. Flott avlåst bilparkering. Hyggelig betjening i resepsjon.
Stayed 4 nights in Jul 2023
Verified

2/10 Terrible

Niloufar

Disliked: Cleanliness, amenities, property conditions & facilities, communication
C’est loin de tout il faut absolument une voiture 2 eme nuit on a demandé changer les matelas Car on avais trop Mall au dos mais il ont juste ajouter une Couverture J’ai dormis 3 eme nuit j’avais tout jour Mall au dos J’ai dit encore il faut le changer le matelas Matelas très usé Mais il ont ajouté 2 eme couverture au lieu de changer le matelas Malgré que on a resté 11 nuit A cause de leur lit on. Avais mal au dos Pendant notre séjour 11 nuit il ont changé juste 1 seul fois les draps de lit pas nettoyage de tous les jours Pas de cadeau de bienvenue Manque communication Il parle pas English
Stayed 10 nights in Sep 2022
Verified

6/10 Okay

Elisabeth

Liked: Communication
Disliked: Amenities, property conditions & facilities
Appartement had ruim voldoende kastruimte, handig dat er een slaapbank was, onlogische tv op hoge kast, miste keukengereedschap zoals waterkoker en schaar. Wel veel geluidsoverlast doordat de muziek vanaf half elf steeds hard aan stond. Tevens tijdens ons bezoek luidruchtige mensen en veel kids. Parkeer was mogelijk en laden elektrische auto ook bij navraag. Personeel was vriendelijk en elke dag schone handdoeken. Omgeving trok ons wat minder aan.
Stayed 7 nights in Aug 2022
Verified

8/10 Good

Lene

Liked: Cleanliness, room comfort, communication

Familievenligt hotel med alt hvad man har brug for

Dette hotel rummer værelser med køkken og balkon og hotellet har pool, vaskemaskine, restaurant tæt på stranden og andre restauranter. Vi nød det og forlængede vores ophold. Tak.
Stayed 3 nights in Jul 2022
Verified

10/10 Excellent

Edoardo

Liked: Cleanliness, room comfort, communication

Primi di giugno al mare

Ambiente esclusivo ed elegante, piscina aperta fino alle 19:00 con angolo idromassaggio e piccolo bagno termale al coperto. Personale molto cortese e disponibile.
Stayed 2 nights in Jun 2022
Verified

10/10 Excellent

francesco

Liked: Cleanliness, room comfort, communication

TUTTO PERFETTO

BELLISSIMA STRUTTURA, CAMERA GRANDE E COMODA.
Stayed 3 nights in Apr 2022
Verified

10/10 Excellent

Ferdinand

Liked: Cleanliness, room comfort, communication

Next time stay longer

We only stayed 1 night as stop over on the way to Rome. Good thing we planned to arrive early and enjoyed the pool and nearby beach. For dinner we went to the grocery in the nearby town and cooked our meal in the apartment, it has everything we needed to cook, plates and silverware, dishwasher and everything needed to cleanup was provided.
Stayed 1 night in Sep 2021
Verified

8/10 Good

Andrew Ch.

Liked: Cleanliness, amenities, property conditions & facilities, communication
Sympathische Hotel- bzw. Appartement-Anlage mit viel Grün darum herum. Im schönen und gepflegten Schwimmingpool und an der Tischtennisplatte hatten wir viel Spass. Zwar kein grosser Luxus, aber alles da, was wir uns wünschen. Das Personal ist nett und hilfsbereit. Wir kommen gerne wieder ;)
Stayed 9 nights in Aug 2021
Verified

8/10 Good

SIMONA

Liked: Cleanliness, room comfort, communication

BELLA STRUTTURA

Bella struttura, appartamento con tutti i confort, pulito. Bella piscina molto curata. Bel soggiorno, consiglio la struttura
Stayed 5 nights in Jun 2021
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort, communication

Wunderschöner Urlaub

Es war ein wunderschöner Urlaub, sauberes, gepflegtes und ruhiges Hotel. Es war ein schönes Zimmer mit Balkon und nur 5 Minuten bis zum Meer. Das Hotel liegt zentral und man hat von hier sehr viele Ausflugsmöglichkeiten für Tagesfahrten nach Elba, Florenz, Siena, Chiantigebiet, Pisa, Lucca, Volterra etc. Es war ein wunderschöner Urlaub und ich komme gerne wieder
Stayed 7 nights in Sep 2020
Verified

10/10 Excellent

ANDREAS

Liked: Cleanliness, room comfort, communication

Schöne gepflegte Apartmentanlage

Wir hatten ein Apartment mit 2 Schlafzimmern gebucht. Das Apartment war ausreichend groß und alles Wichtige war vorhanden. Die Anlage ist ziemlich groß und durchweg gut gepflegt. Es gibt einen sehr schönen Pool und wohl sogar ein Dampfbad, das war allerdings wegen Corona geschlossen. Der Strand (sowohl freie Strandabschnitte als auch das Bagno Tahiti mit Liegen) sind in nur etwa 5 Minuten Spaziergang erreichbar. Es fällt schwer, etwas Negatives zu berichten, allenfalls, dass die Zimmer etwas hellhörig sind und das Frühstück etwas mager. Letzteres ist aber auch nicht schlimm, da man sich in der gut ausgestatteten Küche im Apartment auch gut selbst versorgen kann
Stayed 3 nights in Sep 2020
Verified

8/10 Good

Cuco

Liked: Cleanliness, amenities, property conditions & facilities, communication
Freundlicher Empfang, ruhige Lage, schöner Pool, ordentliches Apartment. Wir kommen gerne wieder!
Stayed 5 nights in Sep 2020
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Uns hat alles gefallen. Einzig die Organisation der Liegestühle hätte etwas einfacher sein können.
Stayed 7 nights in Aug 2019
Verified

8/10 Good

Marco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Non è molto chiaro come funziona la spiaggia privata che non ostante la prenotazione di una settimana non hanno riservato un posto per noi.
Stayed 6 nights in Aug 2019
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fint hotel. Dårlig internet......
Stayed 7 nights in Jul 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Aveva tutto gentilezza pulizia piscina solo un po rumoroso la mattina
Stayed 1 night in Jul 2019
Verified

8/10 Good

Monica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Regalo

Ho prenotato il soggiorno e fatto una sorpresa a mio figlio con la sua ragazza... è arrivato e subito ha notato la struttura che si presentava pulita e curata. La piscina era molto bella e grande e cosa molto gradita, il parcheggio per la macchina. Le camere sono gradevoli e pulite.
Stayed 4 nights in Jul 2019
Verified

8/10 Good

Mikkel

Liked: Cleanliness, property conditions & facilities, room comfort

Dejlig strand.

En fin lejlighed, med udemærket poolområde hotellejlighederne. Byen er ikke noget specielt, men stranden er dejlig.
Stayed 3 nights in Jul 2019
Verified

6/10 Okay

Susan

Liked: Staff & service

Resort vacation

Front desk staff friendly and efficient. Restaurant lady and food was good. However, lots of issues with the rooms. First room had broken air conditioner. Service guy came and said it was fixed. We suffered horribly that night when it stopped working and we had to sleep in hot room! The next day, we insisted we get a new room (hotel wanted to send service guy again and we said no). Second room had a very bad sewer smell that came intermittently. Again, hotel sent service person, who could not fix bad smell because it was not there when she came! Other things, shrieking woman who was activities director (we think) played obnoxiously loud music every night until late hours, location of hotel was in a very small town, so we had to drive to other towns to access restaurants and entertainment. We would not go back to this hotel.
Stayed 5 nights in Jun 2019