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ibis Rotorua

Property class: 3.5
3.5-star hotel near Polynesian Spa

Choose dates to view prices

Photo gallery for ibis Rotorua

A modern building with a restaurant named "ibis Restaurant" and outdoor seating.
A hotel room with a desk, two chairs, a bed, a window with curtains, and a view of trees.
A modern hotel lobby with a reception desk, a dining area, and a kitchen in the background.
A spacious dining area with multiple tables and chairs, large windows, and a modern ceiling design.
A modern interior with a glass door leading to a garden view, featuring a seating area with chairs and a table, and potted plants.

Reviews

7.8 out of 10
Good

Popular amenities

  • Air conditioning
  • Laundry
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Lake End Rangiuru Street, Po Box 348, Rotorua, 3010
  • Place, Eat Street
    ‪2 min walk‬
  • Place, Rotorua Night Market
    ‪5 min walk‬
  • Place, Polynesian Spa
    ‪13 min walk‬
  • Airport, Rotorua (ROT-Rotorua Regional)
    ‪13 min drive‬

Room options

View all photos for Room, 1 King Bed, Lake View

A hotel room with a bed, a desk, a chair, a TV, and a view of the outdoors.

Room, 1 King Bed, Lake View

8.6 out of 10
Excellent
(19 reviews)
  • Lake view
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

A hotel room with a bed, a desk, a chair, a TV, and a window with a view of greenery.

Room, 1 King Bed, City View

7.8 out of 10
Good
(36 reviews)
  • City view
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, City View

A hotel room with a large bed, a desk, a chair, a window with a view of trees, and a wall-mounted lamp.

Room, 1 King Bed, Accessible, City View

  • Sleeps 2
  • 1 King Bed

View all photos for Twin Room, 2 Double Beds, City View

A hotel room with two beds, a desk, a chair, a wardrobe, and a window with curtains.

Twin Room, 2 Double Beds, City View

8.6 out of 10
Excellent
(63 reviews)
  • City view
  • 22 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Twin Room, 2 Double Beds, Lake View

A hotel room with two beds, a TV, a desk, and a view of the sea.

Twin Room, 2 Double Beds, Lake View

9.0 out of 10
Wonderful
(6 reviews)
  • Lake view
  • 22 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

About the area

Rotorua

Heart of Rotorua.At this hotel, you'll be steps from Eat Street and Matariki Hangi & Maori Cultural Performance. Lake Rotorua and Rotorua Night Market are also within half a mile (1 km).

What's nearby

  • Eat Street - 2 min walk - 0.2 km
  • Rotorua i-SITE Visitor Centre - 5 min walk - 0.4 km
  • Rotorua Night Market - 5 min walk - 0.5 km
  • Rotorua Central Mall - 11 min walk - 1.0 km
  • Polynesian Spa - 13 min walk - 1.1 km

Getting around

  • Rotorua (ROT-Rotorua Regional) - 14 min drive

Restaurants

  • ‪Poco. - ‬4 min walk
  • ‪CBK Craft Bar & Kitchen - ‬3 min walk
  • ‪El Mexican Zapata - ‬4 min walk
  • ‪The Early Bird Coffee - ‬8 min walk
  • ‪Brew | Craft Beer Pub - ‬2 min walk

About this property

ibis Rotorua

3.5-star hotel near Polynesian Spa
As a guest of ibis Rotorua, you'll find tour/ticket assistance, a garden, and concierge services. Public spaces have WiFi for a fee. The business-friendly ibis Rotorua also features laundry facilities, dry cleaning/laundry services, and a front-desk safe. Free self parking is available. You'll have access to the indoor pool at a partner property.

Smoking is allowed in designated areas at this 3.5-star Rotorua hotel.

  • 145 guestrooms or units
  • Charging station for electric cars
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • Newspapers for purchase
  • Elevator
  • Smoking in designated areas
  • Water dispenser
Ibis Rotorua offers 145 air-conditioned accommodations with hair dryers and irons/ironing boards. Beds feature down comforters. 42-inch LED televisions come with premium satellite channels. Bathrooms include showers and complimentary toiletries.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

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  • Hot tub
  • Parking included
  • Free WiFi
4.1 out of 5, Very good, 1,181 reviews
The price is CA $152
CA $174 total
includes taxes & fees
Oct 18 - Oct 19
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Property amenities

Family friendly

  • Access to nearby indoor pool
  • In-room refrigerator
  • Laundry facilities

Internet

  • Available in all rooms: WiFi (NZD 10 per 24-hour period)
  • Available in some public areas: WiFi (NZD 10 per day)

Parking and transportation

  • Electric car charging station on site
  • Free offsite parking
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Things to do

  • Bicycle rentals
  • Indoor pool (guest access)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 on-site accessible parking spaces
  • Elevator (36 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 42-inch LED TV with satellite premium channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless internet: NZD 10.00 per 24-hour period (rates may vary)
  • Fee for wireless internet in public areas: NZD 10.00 per day (rates may vary)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, and a smoke detector in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.

Property class

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Ibis Hotel Rotorua
Ibis Rotorua
Rotorua Ibis
Ibis Rotorua Hotel Rotorua
ibis Rotorua Hotel
ibis Rotorua Hotel
ibis Rotorua Rotorua
ibis Rotorua Hotel Rotorua

Frequently asked questions

How close is ibis Rotorua to the airport?

Ibis Rotorua is 6.2 mi (14-min drive) away from the Rotorua (ROT-Rotorua Regional) airport, the closest popular airport to the property.

How much does it cost to stay at ibis Rotorua?

As of Oct 11, 2026, prices found for a 1-night stay for 2 adults at ibis Rotorua on Oct 18, 2026 start from CA $100, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does ibis Rotorua have an airport shuttle?

Airport shuttle services are not available at ibis Rotorua.

Does ibis Rotorua offer free breakfast?

Ibis Rotorua does not offer free breakfast.

Is there a casino at ibis Rotorua?

No, there is no casino at this hotel.

What time is check-in at ibis Rotorua?

Check-in start time: 2 PM; Check-in end time: midnight.

Is there free parking at ibis Rotorua?

This hotel offers free self parking.

Does ibis Rotorua have a pool?

Ibis Rotorua does not have a pool, but guests have access to a nearby indoor pool.

Does ibis Rotorua have a spa?

There are no spa services available at this hotel.

How close is ibis Rotorua to downtown Rotorua?

Ibis Rotorua is 0.4 mi away from Rotorua.

ibis Rotorua Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 323 out of 1002 reviews
Rating 8 - Good. 381 out of 1002 reviews
Rating 6 - Okay. 195 out of 1002 reviews
Rating 4 - Poor. 63 out of 1002 reviews
Rating 2 - Terrible. 40 out of 1002 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient, good facilities and good on site parking.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy and friendly check in, great locations to Rotorua city
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, friendly staff and good location.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and comfortable, parking was easy, location was convenient.
Stayed 2 nights in May 2026
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Amenities
Check in was terrible, 45 min standing in line waiting.Rooms clean, staff were lovely.Parking was good.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the staff and the breakfast was scrumptious!
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great to be able to use the hot pools and breakfast was good value and tasty
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing and good pricing , but no pancake machine
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient and safe car parking
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was super tidy, beds were lovely.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was good, with hot food and fresh fruits. The staff was helpful. The location is excellent.. easy walk to the lake, the Visitor Information Center.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Loved our stay here.. wonderful, helpful and friendly reception, 3 mins walk to Eat Streat!! Great parking, superbly comfy bed, lovely clean room and bathroom. All the essentials and we’ll be back ❣️❣️
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great but unfortunately on second day housekeeping overlooked cleaning our room
Stayed 3 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy parking staff were nice
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Clean, comfortable, great location
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Location, clean rooms and comfortable bed, free laundry.
Stayed 1 night in Jan 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Average hotel, great area to visit.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was easy, and hitel was only short walk to eating areas which was perfect. A great place to stay for our small vacation
Stayed 2 nights in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Parking was free and dinning opitions travel with kids and the family enjoyed thestay
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
great free breakfast, convenient location, clean hotel and friendly staff
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and easy
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room clean and tidy, but little space to sit other than on the bed (twin double room). The shower temp a bit all over the place and not consistently hot. Staff absolutely wonderful, though - really friendly and helpful.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
Clean room, great staff extremely helpful , can make use of the facilities at the Novotel which is an adjoining building, ample onsite & offsite parking and a fabulous location.
Stayed 2 nights in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Good location and good value
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to food and entertainment
Stayed 1 night in Oct 2025