Note fondée sur 562 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,2 Propreté de la chambre
4,2 Service et personnel
4,0 Confort de la chambre
3,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de Pine Valley
Publié le 4 mai 2024
There is a train very close by that starts blowing its horn around 4AM. Bring earplugs, get an even numbered room (odd numbers are street side). Shower had significant mold along door frame. Other than that the room was clean, the exercise room was in top condition, the staff were extremely friendly and helpful, and the location can’t be beat. Walkable to shops and restaurants, and UC Davis.
Commentaires de Gestion de l’hôtel
5 mai 2024 par Customer Service, Gestion de l’hôtel
Rebecca,We appreciate you taking the time to share your insights from your recent visit. We acknowledge your concerns about the ambient noise and the aspects of the bathroom that need attention. Please rest assured that our diligent team is taking measures for improvement. On a brighter note, we're glad the cleanliness of your room, our fitness facilities, the helpfulness of our colleagues, and our prime location contributed positively to your stay. We look forward to the opportunity of welcoming you back in the future.
par un voyageur
Publié le 16 mars 2024
Other than the trains nice place
Commentaires de Gestion de l’hôtel
17 mars 2024 par Customer Service, Gestion de l’hôtel
Greg,We appreciate that you took the time to share your perspective with us. We're glad to hear that, apart from the trains, you found the hotel accommodating. Your insights will help us improve upon our guest experiences. We hope to have the opportunity of welcoming you back soon.Best Regards,Cosmin
par un voyageur
Publié le 3 mars 2024 sur Expedia
The 2nd floor was suppose to be secured it was not it was next to the train tracks anyone could have entered the property without a key
Commentaires de Gestion de l’hôtel
5 mars 2024 par Customer Service, Gestion de l’hôtel
Anita,We are glad you chose to stay with us and appreciate you sharing your thoughts. We understand your concerns about security on the second floor and proximity to the train tracks. Your feedback is invaluable as we aim to continuously improve our guests' experiences. We assure you that the safety and well-being of our guests is our top priority, and we hope to have the chance to better serve you in the future.
par un voyageur
Publié le 3 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
4 mars 2024 par Customer Service, Gestion de l’hôtel
Don,We're delighted to see you had a positive stay at Hilton Garden Inn Davis and have chosen to share your experience with other travelers. Your gracious feedback is much appreciated and we will certainly pass it on to our team members. Thank you once more for choosing to stay with us and we eagerly anticipate your next visit.
par un voyageur
Publié le 26 févr. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
20 mars 2024 par Customer Service, Gestion de l’hôtel
Tatiana,We see you've rated your recent stay with us and we are disheartened to learn that the visit wasn't up to your expectations. We're committed to providing our visitors with the finest experiences and regret any disappointments you might have experienced. Your feedback is valuable in aiding us to elevate our standards and services.Thank you for giving us your time. We hope for another chance to exceed your expectations on a future visit.
par un voyageur
Publié le 26 févr. 2024 sur Expedia
just across from the train station and noisy trains went by all night
also the original room I booked was not available which was disappointing
Commentaires de Gestion de l’hôtel
28 févr. 2024 par Customer Service, Gestion de l’hôtel
Sandhya,Thank you for your feedback. We sincerely regret that you found the surroundings somewhat bustling with railway noise and that there was a mix-up with your room preference. Rest assured, our team will strive harder to ensure a peaceful and pleasant stay for all our guests moving forward. Your patronage is valued, and we hope you consider us for your future stays.
par un voyageur
Publié le 22 févr. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
21 mars 2024 par Customer Service, Gestion de l’hôtel
Carol,We're thrilled to hear about your positive experience during your stay at Hilton Garden Inn Davis. The entire team appreciates the time you took to share the feedback with fellow travelers. They'll certainly be acknowledged for their hard work and efforts in making your visit a memorable one. We are eagerly looking forward to your next stay with us in the near future.
par un voyageur
Publié le 20 févr. 2024 sur Expedia
Excellent service and comfortable hotel! Walking distance to UC Davis.
Commentaires de Gestion de l’hôtel
20 févr. 2024 par Customer Service, Gestion de l’hôtel
Christine,It's great to hear about your positive experience at Hilton Garden Inn Davis. We're pleased to know you appreciated the excellent service and comfort during your stay. It's convenient that our property's location enabled you to easily explore UC Davis on foot. We're glad you chose us and hope to welcome you back in the near future.
par un voyageur
Publié le 19 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
21 févr. 2024 par Customer Service, Gestion de l’hôtel
Christian,It's rewarding to know that your recent visit at Hilton Garden Inn Davis was a positive one. Your commendation means a lot and will surely be conveyed to our team members as recognition of their efforts. Do know that your patronage is greatly valued and we're eagerly looking forward to hosting you again in not-so-distant future.Best Regards,Cosmin
par un voyageur
Not a regular Hilton
Publié le 18 févr. 2024 sur HotelsThis is some former hotel they slapped a Hilton logo on. The box springs were squeaky and clunked around every time we moved in the bed. The walls are thin and people constantly slamming doors and yelling until 3am. The fan/AC did not work at all the room was stuffy and warm all night.
Commentaires de Gestion de l’hôtel
19 févr. 2024 par Customer Service, Gestion de l’hôtel
Fabio,We regret to hear that your stay did not meet your expectations. We apologize that you encountered issues with your bed and loud sounds disturbing your peace. Your comfort is our priority and we lament any HVAC issues you faced in maintaining the room's temperature. We do make ongoing updates and are always striving to improve the experience we offer guests. Your observations will be utilized in our ongoing efforts to improve. We appreciate your feedback and hope we can host you again in the future to prove we can do better.
