Note fondée sur 413 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,3 Propreté de la chambre
4,3 Service et personnel
4,3 Confort de la chambre
4,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par christian de Colmar
accueil formidable
Publié le 14 oct. 2014 sur Hotelsexcellent accueil sejour bref mais agreable
par un voyageur
Publié le 8 sept. 2010 sur Hotels
par un voyageur
Publié le 11 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
13 févr. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Jorge C,Thank you for your outstanding rating of 10/10! We are thrilled to receive such high praise from you. It is our mission to exceed expectations and provide an exceptional experience for our guests. Your satisfaction is our ultimate reward, and we can't wait to welcome you back for another perfect stay in the future.Sincerely, Hotel Manager
par un voyageur
Publié le 28 janv. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
29 janv. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Elaine,Thank you for your perfect rating of 10/10! We truly appreciate your feedback and are thrilled that you had such a fantastic experience during your stay. It's wonderful to know that we met or surpassed your expectations. We aim to provide the best service and accommodations for our guests, and your feedback encourages us to continue doing so. If there's anything else we can do to make your next stay even better, please let us know. We can't wait to welcome you back for another 10/10 experience!Sincerely, Hotel Manager
par un voyageur
Publié le 17 janv. 2024 sur Expedia
This property was very close to where I was having meetings and looked very clean and safe. There were other options, but coming from out of town, I knew I would be able to trust the Holiday Inn name. It did not disappoint. The staff were great, filling the hot water for me at night to make tea when they could have said ti was only for breakfast, giving me a proof of stay to turn in with all my receipts even though it was booked through a third party stay. Everything was clean and well stocked. The breakfast options were great. Everything was fresh. There was even an option to make fresh pancakes. The only thing I would say is that it's kind of sandwiched between industrial businesses, but the noise wasn't an issue and stopped at the end of business for those places. Obviously not a hotel issue, just so people know what they'll be near. Honestly, great stay. When I was facetiming my kids, they kept saying how nice my room was. :) I was able to find nice places to eat that were literally minutes away. I would stay here again, I'd bring my family here. :)
Commentaires de Gestion de l’hôtel
18 janv. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Amanda,Thank you for the glowing perfect review! We're thrilled to have exceeded your expectations during your stay. It's fantastic to hear that our location, cleanliness, and safety met your needs. We're delighted our staff went above and beyond, and we appreciate your understanding and flexibility. Your positive comments about the breakfast options, cleanliness, and the overall experience mean the world to us. We're proud to have provided you with a great stay, and we look forward to welcoming you and your family again soon!Sincerely, Hotel Manager
par un voyageur
Publié le 6 janv. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
9 janv. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Lori,Thank you for your 8/10 rating! We appreciate your feedback. If there are specific areas where we can improve or if you have any suggestions, please feel free to share. Your input is valuable as we continually strive to enhance our guest's experience. We hope to welcome you back for an even more satisfying stay in the future. Safe travels!Sincerely, Hotel Manager
par un voyageur
Publié le 24 déc. 2023 sur Expedia
Commentaires de Gestion de l’hôtel
26 déc. 2023 par Hotel Manager, Gestion de l’hôtel
Dear Shuaihu, Thanks for the stay and great feedback by giving us a 5-Star rating. It is really encouraging. We feel proud when we get such ratings and motivate us to serve better. Look forward to welcoming you again. Sincerely, Hotel Manager.
par un voyageur
Publié le 18 nov. 2023 sur Expedia
Easy access to the freeway but that also meant you could heathe road noise. We loved the full breakfast with pancakes, eggs, and sausage. Parking under the building is limited and I wouldn't feel comfortable leaving my car in the other spots due to the gad station right next door.
Commentaires de Gestion de l’hôtel
19 nov. 2023 par Hotel Manager, Gestion de l’hôtel
Dear Julie,Thank you for taking the time to share your experience. We're pleased you enjoyed the convenient freeway access and our delicious full breakfast. We understand your concerns about parking, and we'll consider ways to enhance security. Your feedback is valuable, and we hope to have the chance to improve your overall experience on your next visit.Sincerely, Hotel Manager
par un voyageur
Publié le 16 nov. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
17 nov. 2023 par Hotel Manager, Gestion de l’hôtel
Dear Carol,Thank you for the perfect score! We're delighted to hear that you had a flawless experience during your stay. If there's anything specific you loved or any suggestions you have for improvement, please feel free to share. Your feedback is invaluable, and we look forward to welcoming you back for another outstanding visit.Sincerely, Hotel Manager
par un voyageur
Publié le 15 nov. 2023 sur Hotels
I have a disabled parking permit and it was hard to park in the handy-cap spot with a red mustang parked I. The no parking and a construction truck parked in the other spot. Both vehicles did not have a plate or placer displayed. Lady at the check in was rude.
Commentaires de Gestion de l’hôtel
17 nov. 2023 par Hotel Manager, Gestion de l’hôtel
Dear Todd,We sincerely apologize for the inconvenience you experienced with the parking situation and the rudeness you encountered during check-in. This falls short of our service standards, and we appreciate you bringing it to our attention. We will address the parking issues to ensure better accessibility for all guests, and we will also address the matter with our staff. Please accept our apologies, and we hope to have the opportunity to provide you with a more positive experience in the future.Sincerely, Hotel Manager
