Note fondée sur 630 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
4,3 Service et personnel
4,3 Confort de la chambre
4,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 18 mars 2024 sur Expedia
Commentaires de Gestion de l’hôtel
22 mars 2024 par Brennon, Gestion de l’hôtel
Hello Amanda, thank you for taking the time to give us a rating. Safe travels.
par un voyageur
Publié le 16 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
22 mars 2024 par Brennon, Gestion de l’hôtel
Hello Cecilia, we appreciate the rating. We strive to provide top quality service. We hope to provide you a perfect stay next time. Safe travels.
par un voyageur
Publié le 14 mars 2024 sur Expedia
Commentaires de Gestion de l’hôtel
22 mars 2024 par Brennon, Gestion de l’hôtel
Hello Olivia, thank you for your recent stay with us. We are delighted to hear we met your expectations. Thanks you and safe travels.
par un voyageur
Publié le 9 mars 2024 sur Expedia
Usual off beat hotel, the grill is good but understaffed
Commentaires de Gestion de l’hôtel
22 mars 2024 par Brennon, Gestion de l’hôtel
Hello Vijay, thank you for the feedback. We are glad you enjoyed your meal and hope to make it a perfect stay for you all around on your next visit in!
par un voyageur
Publié le 8 mars 2024 sur Expedia
The A/C system made thudding nosies every hour. The air flow would blow every few hours directly onto the bed, blasting face and hair-slept with a hoddie on.
Commentaires de Gestion de l’hôtel
8 mars 2024 par Brennon, Gestion de l’hôtel
Hello Jan, thank you for your feedback it means a lot to us. We will look into this to make sure it is fixed promptly. Safe travels.
par un voyageur
Publié le 3 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
4 mars 2024 par April, Gestion de l’hôtel
Thank you for staying with us and your review! We hope to see you again soon.
par un voyageur
Publié le 1 mars 2024
Commentaires de Gestion de l’hôtel
3 mars 2024 par April, Gestion de l’hôtel
Thank you so much for your review! We are glad to hear you enjoyed your stay with us. We hope to see you again soon!
par un voyageur
Publié le 25 févr. 2024 sur Expedia
The only surprise is 100 deposit
Commentaires de Gestion de l’hôtel
26 févr. 2024 par April, Gestion de l’hôtel
Thank you so much for your great review! I do understand, I believe in all hotels in our area and Portland area this is the standard deposit. We look forward to accommodating you again soon!
par un voyageur
Publié le 20 févr. 2024 sur Expedia
It was very unpleasant due to the people that we had staying underneath us a 4-year-old child couldn't be a 4-year-old child and an 8-year-old couldn't be an 8-year-old without getting complained alls we did was walk around had grumpy people there to convenience people like us that have children at this age especially grandparents and they disabled grandmother maybe you should think about putting them on the lowest level of floor that you may have from the first floor maybe to the second due to how your hotel might be set up but having to get calls from the front office because my grandchildren were simply walking around in your surrounding motel room and happen multiple times with the customer going downstairs complaining after a phone calls into our room if you look at how much money that we spent for one night just to hang out there with our family it was worth it on the end of your motel being very clean staff was awesome but it's accommodate people like us say I think it would be easier to have children under the age of 12 on the lowest levels to accommodate as we were told and elderly couple that was below us that kept banging on the floor and we were trying to be calm and quiet we went swimming for hours to even help try to quiet down gentlemen still had a problem and an issue with my 4-year-old granddaughter Yes I'm going to repeat that a 4-year-old thank you sincerely Mitch
Commentaires de Gestion de l’hôtel
26 févr. 2024 par April, Gestion de l’hôtel
We do apologize for your experience. We have dealt with the other guest in question as well. We do hope you will give us another opportunity, as this is not a standard issue. Most people realize up until a certain time, you are going to have noise from children. It is a hotel and not a home, you can hear other people. We do apologize for the inconvenience.
par un voyageur
Publié le 17 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
26 févr. 2024 par April, Gestion de l’hôtel
Thank you so much for your great review! We look forward to accommodating you again soon!
