2/10 Terrible
Melanie
Mar 7, 2025
Disliked: Cleanliness, property conditions & facilities
If it wasn't almost 11pm after 12 hours driving, I would have demanded a refund and found somewhere else even if they didn't give my money back.
I got the king suite for the jetted tub because I have back problems and that sounded like heaven on a long road trip. The first thing I noticed was that the toilet was dirty. It had that paper wrap around the seat that tells you it's been cleaned, but there was still a little poop in the bottom that had to be flushed away. There is mildew in the seams of the tub. Little rubber stopper doesn't fit properly; if you don't fill the tub very slowly at a trickle, the splashing knocks it out of the drain. I didn't use the jets because I was scared of what would come out of them. After filling the tub, the faucet continued to drip in a very unrelaxing way and i gave up after just a few minutes of soaking.
The latch and lock on the door to the adjoining room are broken, it was held closed with a pocket knife jammed into the molding (the molding itself was loose enough that I could probably rip it right off the wall with one hand). It's a good thing I don't have a child to play with that knife. If someone with bad intentions was in that other room, they'd have no difficulty kicking it in. I stacked more furniture there as a barricade. There were also open bottles left in the freezer, the ironing board is disgusting, and the ice machine has clearly been broken for a long time.
Melanie
Stayed 1 night in Mar 2025