Note fondée sur 896 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,3 Propreté de la chambre
3,4 Service et personnel
3,4 Confort de la chambre
3,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 2 août 2023 sur Expedia
Parfait pour sejourner a slc ou passer une nuit avant de prendre l avion. Personnel extremement aimable et serviable
Commentaires de Gestion de l’hôtel
15 août 2023 par Admin, Gestion de l’hôtel
Dear valued guest, Thank you for selecting our hotel for your recent visit to our area. We are continually crafting enriching experiences for our guests through inspired service and our commitment to quality. Our team members strive to provide the best service, down to the smallest detail. We are delighted that we achieved this during your visit. Thank you for the recommendation and we look forward to your next visit.Sincerely, Management
par un voyageur
Bon hôtel
Publié le 14 sept. 2022 sur HotelsAccueil sympathique et professionnel. Chambre spacieuse et propre. Très bonne literie. Seul bémol, insonorisation insuffisante.
Commentaires de Gestion de l’hôtel
14 sept. 2022 par Manager on duty, Gestion de l’hôtel
Dear Fabrice, Thank you for taking the time to post this review. We are pleased to see that you enjoyed your time at the hotel.On behalf of our entire staff at Radisson Hotel Salt Lake City Airport, we thank you for your business and we hope to see you again when your travels bring you back to the area!Sincerely,Management
par un voyageur de Garden Grove
Publié le 9 juin 2024
The night we check in, the front desk needs to call a police, for few person inside the hotel lobby are laiming that they have rooms that they don not need it, and that they are offering to guest at lower cost, guest are scared to get out of there rooms, for people in the lobby are yelling.
par un voyageur
Publié le 18 mars 2024 sur Expedia
Commentaires de Gestion de l’hôtel
12 mai 2024 par Management, Gestion de l’hôtel
Dear KarlThank you for taking the time to share your feedback with us. We are glad to hear that you had an overall positive experience during your stay.We have noted your comments about the areas where we can improve, such as the shuttle service frequency and front desk wait times. Rest assured, we will work on addressing these issues to enhance the guest experience.We appreciate your valuable feedback and hope to have the opportunity to welcome you back for an even better stay in the future.Warm regards,
par un voyageur
Publié le 16 mars 2024 sur Expedia
This large airport hotel advertised a 24/7 shuttle to the airport, but the shuttle only ran once an hour and was too small to accommodate the number of guests and luggage that needed transportation. There was only 1 front desk clerk on duty to handle the large number of people checking in, so the line and wait were both long.
Commentaires de Gestion de l’hôtel
12 mai 2024 par Management, Gestion de l’hôtel
Dear VickieThank you for sharing your feedback about your recent stay with us. We apologize for the inconvenience you experienced with our shuttle service and the long wait times at the front desk.Your comments are valuable to us, and we will address these issues to improve our services and ensure a more seamless experience for our guests. We appreciate your understanding and patience during your stay.We hope to have the opportunity to welcome you back and provide you with a much-improved experience in the future.Warm regards,
par un voyageur
Publié le 16 mars 2024 sur Expedia
Commentaires de Gestion de l’hôtel
12 mai 2024 par Management, Gestion de l’hôtel
Dear BryceThank you for taking the time to share your feedback with us. We are glad to hear that you had an overall positive experience during your stay.We have noted your comments about the areas where we can improve, such as the shuttle service frequency and front desk wait times. Rest assured, we will work on addressing these issues to enhance the guest experience.We appreciate your valuable feedback and hope to have the opportunity to welcome you back for an even better stay in the future.Warm regards,
par un voyageur
Publié le 10 mars 2024 sur Expedia
The castle-like look and the modern lobby were our favorite parts of this hotel, plus the rooms that had cool vaulted ceilings. Big mini fridge, a microwave, coffee maker, and two water bottles included in the room. The property/facilities are a little dated and perhaps need renovation. The room only blew hot air, no option for AC. We found what looked like blood or wine stains on the bed sheet and window curtains, which was kind of disturbing/eerie. The food at Tuscan Bistro was so-so. My salad had so much excess water (guessing from the lettuce being washed but not dried enough prior to serving) that it soaked up a whole cloth napkin. The pizza and fries were pretty yummy though. Check out time was NOON which can be found both online and in a confirmation text (sent on our last day) from the property. Yet the maid came knocking on our door, telling us we were supposed to be checked out by 11AM. The front desk employees were helpful and kind. I wanted to like this place more. If you just need a place to stay, this will do. If you’re looking for somewhere nice to getaway, you’re probably better off going somewhere else.
par un voyageur
Publié le 9 mars 2024 sur Expedia
I made a checkin by accident and they would not allow it.
par un voyageur
Less than good
Publié le 6 mars 2024 sur HotelsPoorly staffed. The line of guests had to go find staff to check us in. We could not get a glass of wine to take up to the room. Rooms were sizable but very dated and grungy. We were shocked that Radisson name would be put on this hotel. We were able to get a few hours of shut eye after being delayed and eventually cancelled at SLC airport and at least the room was quiet.
par un voyageur
Publié le 6 mars 2024 sur Expedia
heating problem in the room. Thermostat didn’t work
