Note fondée sur 42 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,7 Propreté de la chambre
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Great location for a big group
Publié le 30 mai 2024 sur HomeAwayOur group of 8 (and our pup) enjoyed the house and its multiple communal spaces, easy walk to the beach, clean hot tub and heated pool (happy we paid for this!) The host was very communicative and helpful - we had a few cleanliness issues upon arrival but they were quick to respond and resolve the issues. The kitchen was stocked with empty utensils and appliances to get us through the weekend, and the 2 fridges and 2 dishwashers were helpful for a big group. Overall very happy with our stay!
Commentaires de Gestion de l’hôtel
30 mai 2024 par VrboOwner, Gestion de l’hôtel
Hello Abby, thank you for taking the time to leave a review. We are pleased to hear that you enjoyed your stay with us despite the issues you encountered. We sincerely hope to have the opportunity to host you again in the future.
par un voyageur
Great stay
Publié le 6 mai 2024 sur HomeAwayWe had a great stay. This house was perfect for our big family vacation of 15 people!
Commentaires de Gestion de l’hôtel
6 mai 2024 par VrboOwner, Gestion de l’hôtel
Hello Meredith,
We're so glad to hear that you and your guest enjoyed your stay with us. We look forward to hosting you all again in the near future.
par un voyageur
Great time
Publié le 9 avr. 2024 sur HomeAwayLovely home. Some wear and tear but no complaints. Everything in working order. Short little walk up the street to the path for the beach. Our early spring break weather didn’t lend itself to a beach day but the hot tub got used. My nephew spent time in the pool even when it was 55 and windy.
The only quibble I have on the listing is that the property that was indicated on the VRBO map shows this as one of the two beachfront homes in the court. I knew from looking in Google maps that it was one of the ones closer to the highway so I was not surprised.
Commentaires de Gestion de l’hôtel
9 avr. 2024 par VrboOwner, Gestion de l’hôtel
Hello Allison,
Thank you for sharing your experience with us! We're delighted to hear that you found our home lovely and that it provided a comfortable stay for your early spring break getaway. We're thrilled that despite the weather not being ideal for a beach day, you were still able to enjoy the amenities like the hot tub and pool.
We appreciate your feedback and we'll take into consideration to ensure VRBO listings are as precise as possible in the future. We're glad to hear that this didn't affect your overall enjoyment of your stay, and we hope to welcome you back again soon for another relaxing getaway. Thank you for choosing our home for your vacation!
Thank you,
KEES Vacations
par un voyageur
Great Place
Publié le 23 oct. 2023 sur HomeAwayHouse was not properly cleaned. Dead roaches in the window seals, showers, and against the wall. The outdoor shower was a mold nightmare and dangerously slippery. The pool was not heated as described in the description. They only provide one towel per person for five days. The house was not the house in the pictures on this. Floor plan was the same though. This is confusing when trying to find the house. WiFi is awful and slow as dail up.
Commentaires de Gestion de l’hôtel
17 janv. 2024 par VrboOwner, Gestion de l’hôtel
Hi Travis! We do apologize for the inconveniences you had during your stay. Had we known about the issues, we would have been happy to rectify them during your stay by sending out a KEES representative. The pool at this property can be heated with a fee. We do hope that we get to host you again in the future!
par un voyageur
Great house good location
Publié le 6 oct. 2023 sur HomeAwayNice area, awesome views from the multiple balconies, especially of the sunset. A few things need attention, the grill needs to be lit manually as the wires for the electric starter are frayed and don’t work, there was a second dishwasher that didn’t work and had old food in it and smelled, and the hot tub wasn’t usable as it needed cleaning. But otherwise everything went well, and we had a great time!
Commentaires de Gestion de l’hôtel
6 oct. 2023 par VrboOwner, Gestion de l’hôtel
Thank you for your review, Chase, we are happy to hear you enjoyed your stay minus some issues you experienced, and we will get with our team to get these issues resolved, we hope to host you in the future.
par un voyageur
Annual family beach get together.
Publié le 10 août 2023 sur HomeAwayThe house is nice, much more steps than I am use to get up and down stairs. Next to the highway so you do hear traffic noise, but not bad. Was happy to have a view of the bay side of the ocean from the top deck, and could see the sunset on a clear night. the house is spacious for the 12 of us,{3 to 66}. About a 5 minute walk to the beach, which was not bad. the local convenience store and crab shack within walking distance was handy. the pool area and pool is nice. the house is pretty clean, but the sofa sectional is pretty dirty and smelly, the house needs some minor repairs, but not too bad. All in all, we enjoyed our stay here.
Commentaires de Gestion de l’hôtel
11 août 2023 par VrboOwner, Gestion de l’hôtel
Thank you for your review, Randy, we are happy you enjoyed your stay and will share with our management team about some of the issues with the property so they can look into this, we do hope to host you again in the future.
par un voyageur
OBX vacation with the fam
Publié le 1 août 2023 sur HomeAwayGreat location. Property was nice. A couple things could use some maintenance but over all great stay and would go back.
Commentaires de Gestion de l’hôtel
1 août 2023 par VrboOwner, Gestion de l’hôtel
Hello Mark,
Thank you for your feedback, it is really important to us. We are happy to hear you enjoyed your stay with us. Unfortunately, we don't have any notes on your reservation with maintenance concerns. If you don't mind, can you please give us a call directly & provide us with your concerns. KEES Vacations number priority is our guest satisfaction & we would like to get these issues resolved as soon as possible.
Thank you,
KEES Vacations
par un voyageur
Nice House for Family Vaca
Publié le 9 juill. 2023 sur HomeAwayOverall, our stay was fine. For the home being relatively new, it is showing some wear and tear. It takes about 5 to 10 minutes to walk to the beach. Beach access is a path at the end of the cul-de-sac that leads to a wooden walkway.
The bedroom on the third floor is spacious. The bedrooms on the second floor are a little tight, as is the bedroom on the first floor. The game room was a nice touch; however, the foosball table is broken; the shuffleboard table needs leveled and the sawdust can was empty. The felt on the pool table is stained and there was no chalk for the cues.
The pool was dirty, and the pump was not working due to a tripped breaker. We reset the breaker three times before it finally stayed on. The hot tub pump did not work. We called the number to report it and a repairman showed up 2 days later; he had to replace the pump. We did not request the pool heater, so we have no comments about that. The pool water temperature was fine without the heater. The kitchen stove needed cleaned as well as the pantry. All pots and pans had to be thoroughly cleaned before use. One dishwasher did not work. We didn’t report it, but a repair man showed up late week and repaired it. The grill has seen better days and could only be used with putting foil over the rusty grates.
The house has great views of the sunset, but you cannot see the ocean or sunrise. If we stay on Tarheel Court again, we will probably try to get a house further down the cul-de-sac.
Commentaires de Gestion de l’hôtel
17 janv. 2024 par VrboOwner, Gestion de l’hôtel
Thank you for your review John, we are happy to hear you enjoyed your stay minus some of the issues you did experience and we do apologize about this. We hope to host you again in the future.
par un voyageur
Family Fun
Publié le 28 juin 2023 sur HomeAwayWe had a great time, the property and location was close to the beach and beautiful. The online pictures were inaccurate and out of date as far as the number of property's close to the house. The Master Bedroom was very spacious but the others were very tight as far as room to walk around bed. Don't expect soap and shampoo containers to work...they were all clogged up and not working. They did send someone to fill them but they could not be filled. We enjoyed it very much!
Commentaires de Gestion de l’hôtel
28 juin 2023 par VrboOwner, Gestion de l’hôtel
Jadelle, we are glad to hear you enjoyed your stay despite these issues. We appreciate your feedback and will be sure to use it to improve our future guests' experience. Our maintenance team are working to fix the soap and shampoo containers, but we are glad we could assist you with shampoo and soap during your stay. We also hope to host you again in the future.
par un voyageur
House is great except miscellaneous
Publié le 30 mai 2023 sur HomeAwayHouse is great and very clean. But hot tub didn’t work on the first day but they came out the second day to fix it. Then on the morning of our second day, wifi went down and because of location phone signal was limited so hardly could use the phone and no tv since tv is WiFi operated. Contacted maintenance and they said someone will be out the next day but then next day they rescheduled for someone to come out on the day we are checking out. The morning of us checking out I received a text message saying someone will be out later that day but what is the point. All the hand soap, shampoo and conditioner dispensers are empty, not that we use them but it should be filled. But overall we had a great time.
Commentaires de Gestion de l’hôtel
30 juin 2023 par VrboOwner, Gestion de l’hôtel
Hi Trang! We are happy to hear that you guys enjoyed the home. We are also happy to hear that the hot tub was fixed during your stay. We do apologize for the Wi-Fi issue as well as the soap being emptied. We hope to host you again in the future.
