Note fondée sur 1 108 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,8 Propreté de la chambre
4,6 Service et personnel
4,7 Confort de la chambre
4,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 1 août 2023 sur Expedia
Commentaires de Gestion de l’hôtel
3 août 2023 par Julia, Gestion de l’hôtel
Thank you for leaving a review about your recent stay. We are glad you enjoyed your stay.
par un voyageur de Saint Hubert
Publié le 9 juin 2023 sur Expedia
I am still missing my receipt from check out
Commentaires de Gestion de l’hôtel
12 juin 2023 par Julia H. , Gestion de l’hôtel
Thank you for taking the time to leave a review about your recent stay. Since you prepaid through Expedia, you should have received a proof of purchase email right after booking. The only receipt we can provide is for anything charged to your room during your stay and the receipt for room and tax for the amount that was billed to Expedia. It will not match what was billed to you by Expedia.
par un voyageur
Publié le 24 juill. 2022 sur Hotels
Commentaires de Gestion de l’hôtel
25 juill. 2022 par Oscar Perez, Front Desk Manager, Gestion de l’hôtel
Hi Helene,
Thank you for taking the time to leave a rating for your stay. We hope to see you again soon!
par un voyageur
Publié le 14 août 2021 sur Expedia
Nouvel hôtel moderne ecoresponsable avec un personnel exceptionnel
Commentaires de Gestion de l’hôtel
14 août 2021 par Derek, Gestion de l’hôtel
Thank you for the kind words. We hope to see you again soon!
par un voyageur
Publié le 26 avr. 2024
Commentaires de Gestion de l’hôtel
27 avr. 2024 par Karen, -Front Desk Manager, Gestion de l’hôtel
Hi Micheal,Thank you for leaving a 5 out of 5 review. At Canopy by Hilton San Antonio Riverwalk, we continuously strive to serve you better. Looking forward to serving you in the future!
par un voyageur de Columbia
Publié le 23 avr. 2024
The staff were very good. Had wished it had a pool. Liked the key entry to the floors.
Commentaires de Gestion de l’hôtel
24 avr. 2024 par Kiley, Gestion de l’hôtel
Thank you for sharing your feedback with us regarding your recent stay. We appreciate your taking the time to let us know about your experience.We understand that the absence of a pool during your stay may have been disappointing, and for that, we sincerely apologize. We truly appreciate your kind words about our staff. We hope you will visit us again soon!
par un voyageur
Publié le 19 avr. 2024
Location was excellent and the staff were absolutely superb. The only drawback for us was that the bed was a little firm for us.
Commentaires de Gestion de l’hôtel
20 avr. 2024 par Karen, -Front Desk Manager, Gestion de l’hôtel
Hi Micheal,Thank you for the wonderful review and for taking the time to share your feedback with Canopy by Hilton San Antonio Riverwalk. Our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure. Hope to see you soon.
par un voyageur
Publié le 18 mars 2024 sur Expedia
Excellent service, great location, great bar and food, valet parking service was prompt and friendly employees. Definitely will be back.
Commentaires de Gestion de l’hôtel
19 mars 2024 par Julia, Gestion de l’hôtel
Thank you for your feedback about your recent stay! We are so happy you enjoyed your visit and look forward to welcoming you back in the future.
par un voyageur
Publié le 18 mars 2024 sur Hotels
Execllent Hotel and pet friendly, execellent resturant and bar
Commentaires de Gestion de l’hôtel
18 mars 2024 par Julia, Gestion de l’hôtel
Thank you so much for your great review! We are so happy that the experience we provided was a great one! We work hard to always provide an exceptional stay to all of our guest's and we are so happy to hear that this was delivered to you!
par un voyageur
Publié le 18 mars 2024 sur Expedia
Commentaires de Gestion de l’hôtel
20 mars 2024 par Julia, Gestion de l’hôtel
I am so sorry to hear that you did not enjoy your stay. We would love to hear about how we can do better. Please reach out to the hotel directly so that we can get more feedback from you.
