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Best Western Plus Hacienda Hotel Old Town

3.0 star property
3-star hotel near Mission Bay

Choose dates to view prices

Photo gallery for Best Western Plus Hacienda Hotel Old Town

Outdoor pool, sun loungers
Lobby
Exterior
Daily buffet breakfast (USD 12.95 per person)
Terrace/patio

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast available
  • Free airport shuttle
  • Room service

Explore the area

View in a map
4041 Harney St, San Diego, CA, 92110
  • Place, Old Town San Diego State Park
    ‪7 min walk‬
  • Place, University of San Diego
    ‪2 min drive‬
  • Place, Marine Corps Recruit Depot
    ‪2 min drive‬
  • Airport, San Diego, CA (SAN-San Diego Intl.)
    ‪6 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

8.6 out of 10
Excellent
(61 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

8.6 out of 10
Excellent
(69 reviews)
  • 28 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

10.0 out of 10
Exceptional
(4 reviews)
  • 34 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

8.2 out of 10
Very good
(17 reviews)
  • 34 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Oversized Room)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Oversized Room)

8.8 out of 10
Excellent
(47 reviews)
  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

8.4 out of 10
Very good
(18 reviews)
  • 34 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Living Room)

Combined shower/tub, free toiletries, hair dryer, towels

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Living Room)

  • 46 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Kitchenette (with Sofabed)

Standard Room, 1 King Bed, Non Smoking, Kitchenette (with Sofabed) | Private kitchenette

Standard Room, 1 King Bed, Non Smoking, Kitchenette (with Sofabed)

  • 34 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking (with Sofabed)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Non Smoking (with Sofabed)

  • 34 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

9.0 out of 10
Wonderful
(4 reviews)
  • 34 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

9.8 out of 10
Exceptional
(6 reviews)
  • 34 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

9.6 out of 10
Exceptional
(9 reviews)
  • 34 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Shower Only)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Shower Only)

9.6 out of 10
Exceptional
(4 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub (Bathtub)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Accessible, Bathtub (Bathtub)

8.8 out of 10
Excellent
(47 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking (Accessible)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds, Accessible, Non Smoking (Accessible)

9.0 out of 10
Wonderful
(6 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

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About the area

San Diego

Old Town San Diego stay.Your stay at this Old Town San Diego hotel places you within 3 miles (5 km) of Mission Bay and Marine Corps Recruit Depot. Also, Old Town San Diego State Park is within half a mile (1 km) and University of San Diego is within 2 miles (3 km).

What's nearby

  • Old Town San Diego State Park - 7 min walk - 0.6 km
  • Hotel Circle - 2 min drive - 3.0 km
  • University of San Diego - 2 min drive - 1.9 km
  • Marine Corps Recruit Depot - 2 min drive - 1.9 km
  • SeaWorld - 4 min drive - 3.4 km

Getting around

  • Morena - Linda Vista Station - 2 min drive
  • Old Town Transit Center - 8 min walk
  • San Diego Intl. Airport (SAN) - 15 min drive

Restaurants

  • ‪Cafe Coyote - ‬2 min walk
  • ‪Old Town Mexican Cafe - ‬2 min walk
  • ‪Miguel's Cocina - ‬2 min walk
  • ‪Cousin's Candy Shop - ‬4 min walk
  • ‪Rockin' Baja Lobster - Old Town - ‬4 min walk

About this property

Best Western Plus Hacienda Hotel Old Town

3-star hotel near Mission Bay
Best Western Plus Hacienda Hotel Old Town offers its guests an outdoor pool, a hot tub, and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a business center and meeting rooms. Event space at this hotel measures 3003 square feet (279 square meters) and includes conference space. Barbecue grills, a vending machine, and multilingual staff are also featured at the business-friendly Best Western Plus Hacienda Hotel Old Town. A roundtrip airport shuttle during limited hours, a cruise ship terminal shuttle, and a train station pick-up service are free. For a fee, parking is available.

This 3-star San Diego hotel is smoke free.

  • 197 guestrooms or units
  • 8 buildings
  • Meeting rooms
  • 3003 sq ft of conference space
  • 279 sq m of conference space
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Wedding services available
  • BBQ grill(s)
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Best Western Plus Hacienda Hotel Old Town offers 197 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and complimentary newspapers. 40-inch flat-screen televisions come with pay movies. Guests can make use of the in-room microwaves and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This San Diego hotel provides complimentary wired and wireless Internet access, with a WiFi speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered weekly.

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Exterior
Hilton Garden Inn San Diego Old Town/SeaWorld Area
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  • Free WiFi
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4.3 out of 5, Excellent, 1,258 reviews
The price is CA $178
CA $205 total
includes taxes & fees
Nov 23 - Nov 24
Hilton Garden Inn San Diego Old Town/SeaWorld Area

Property amenities

Family friendly

  • In-room crib
  • In-room microwave
  • Mini-fridge
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free roundtrip airport shuttle from 6:30 AM to 10:00 PM
  • Free train station pick-up and drop-off shuttle from 6:30 AM to 10:00 PM
  • Train station shuttle at scheduled times
  • Free cruise terminal shuttle
  • Self parking on site (USD 25 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 9:30 AM for a fee: USD 12.95 for adults and USD 8.95 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Gym
  • Hot tub
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Accessible train station shuttle
  • Elevator
  • Pool hoist on site
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 40-inch flat-screen TV
  • Pay movies

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM
Late check-in subject to availability

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the cruise terminal, airport, and train station; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per stay.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 12.95 for adults and USD 8.95 for children
  • Self parking fee: USD 25 per day (in/out privileges)
  • Rollaway bed fee: USD 25.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and debit cards. Cash is not accepted. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Best Western Hacienda Hotel Old Town
Best Western Old Town Hacienda
Best Western Plus Hacienda
Best Western Plus Hacienda Hotel
Best Western Plus Hacienda Hotel Old Town
Best Western Plus Hacienda Old Town
Hacienda Best Western
Hacienda Old Town
Hotel Best Western Old Town
Old Town Best Western Hacienda
Best Western Hacienda Hotel Old Town San Diego

Best Western Plus Hacienda Hotel Old Town Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 1027 out of 1826 reviews
Rating 8 - Good. 380 out of 1826 reviews
Rating 6 - Okay. 227 out of 1826 reviews
Rating 4 - Poor. 109 out of 1826 reviews
Rating 2 - Terrible. 83 out of 1826 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Lorraine

Liked: Cleanliness, property conditions & facilities
4pm check-in room was not ready so we left and came back later. Parking fee was waved because of our inconvenience. That was nice. The property was amazing along with the great location.
Stayed 1 night in Oct 2025

10/10 Excellent

Jason, Henderson

Liked: Cleanliness, staff & service, amenities
Great as always!
Stayed 2 nights in Sep 2025

6/10 Okay

craig

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The look of the property was totally old California- sprawling and beautiful. The room was clean, spacious and lovely. The parking is awful.
Stayed 1 night in Aug 2025

6/10 Okay

michael

Stayed 2 nights in Aug 2025

4/10 Poor

Maria

Travelled with family
Liked: Cleanliness, staff & service
Yo reserve un cuarto con doble camas quins con sofa cama y extra espacio y me dieron cuarto muy chico sin sofa cama y dos sillas muy pequeñas 😡
Stayed 2 nights in Aug 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, Vivian at the front desk was very nice, and very helpful, thank you Vivian
Stayed 1 night in Aug 2025

10/10 Excellent

daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Eric

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The parking situation needs to improve
Stayed 2 nights in Aug 2025

6/10 Okay

Jose

Travelled with partner, Travelled with group
Liked: Staff & service
The property is clean and well maintained from the outside. Our room was clean. The rooms are in dire need of some renovations, the rooms are very outdated and dark. Love the location but again the rooms needs some TLC.
Stayed 2 nights in Aug 2025

8/10 Good

Jorge

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, will stay here again. I did notice the walls are paper thin... neighbors were talking probably normal voices volume at night and I could hear them... that was rough.
Stayed 2 nights in Aug 2025

10/10 Excellent

Erica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best place in San Diego

Loved it, this is the only place we stay at when we visit San Diego. Just booked our next trip for next month. The room was beautiful
Stayed 2 nights in Aug 2025

10/10 Excellent

Terri

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

8/10 Good

carolina

Liked: Cleanliness
Stayed 1 night in Aug 2025

4/10 Poor

Joseph, Thousand Oaks

Liked: Staff & service
Disliked: Property conditions & facilities
The Bldg.1 parking structure is not safe and my car was vandalized after I first drove in to park. In the time it took me to go get a parking permit ticket at the front desk to put on the car windshield, someone took a pry bar and pryed off the car emblem and damaged the trunk lid of my car. I did not feel safe when I drove in and felt someone must have been following me when I drove in to park. I reported it to the hotel staff right away after I noticed it and they took an incident report. They concluded, that they do not have any cameras on the inside of the parking areas are not responsible for any damages to vehicles. They said to submit the damage claim to my insurance. They later comped me the cost of parking. This is the second time my car has been damaged in the same Bldg. 1 parking structure, approx. 5 years ago. The hotel does not have any protection for cars parking in their parking garages with adequate lighting and surveillance systems, etc. At the high cost of $39.00 per day to park you would think they would have better protection systems in place to help protect the people and vehicles.
Stayed 2 nights in Aug 2025

10/10 Excellent

Corey

Stayed 1 night in Apr 2025

10/10 Excellent

maria

Liked: Cleanliness, staff & service, property conditions & facilities
Older hotel but nice location for visit to Old Town - train is close by
Stayed 1 night in Jul 2025

10/10 Excellent

Jessica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the property. It’s perfect and fitting for Old Town San Diego. The property is also located with in walking distance to all the restaurants and shops in Old town. Nice to not have to find parking and just be able to walk.
Stayed 1 night in Aug 2025

10/10 Excellent

Paula

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was close to many different shops and restaurants. You could also find activities to do with family such as the history of Old Town, Haunted Whaley House, and historical Victorian buildings. Plus is that the hotel has a restaurant on the property. Breakfast buffet was delicious and while as dinner. After 10pm the area is quiet and beautiful views from anywhere in the hotel.
Stayed 4 nights in Jul 2025

6/10 Okay

Juan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was good
Stayed 1 night in Aug 2025

10/10 Excellent

tyler

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Jul 2025

10/10 Excellent

Elida Ahide

Liked: Cleanliness, staff & service, property conditions & facilities
I loved the view from my room.
Stayed 1 night in Jul 2025

8/10 Good

Wulfrano

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
About a 10 minute walk from the trolley. Lots of restaurants near by to eat and some convenience stores. The hotel is split into different sections so depending what building number you are in, you may have to walk a bit more. The breakfast was decent for it's price. The only negative thing was the gym, it was small, hot and there's barely any equipment.
Stayed 4 nights in Jul 2025

10/10 Excellent

Roy

Stayed 2 nights in Jul 2024

10/10 Excellent

STEVE, Lake Forest

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Great location, nice unique property.
Stayed 2 nights in Jul 2025

6/10 Okay

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities
Its a huge and old complex on various levels that's not easy to get around...especially when you have knee issues.
Stayed 2 nights in Jul 2025