Note fondée sur 303 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,6 Propreté de la chambre
4,4 Service et personnel
4,5 Confort de la chambre
4,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 20 avr. 2024
par un voyageur
Publié le 21 févr. 2024 sur Hotels
We had a lovely stay, great location, food and vibe at the bar is lovely, room was spotless
Only hiccup was we were having issues with the shower that were not addressed
Would definitely stay there again and recommend to others
Commentaires de Gestion de l’hôtel
23 févr. 2024 par General Manager, Gestion de l’hôtel
Dear Christopher,Thank you for staying with us and for your review. We appreciate your kind words regarding our ideal location, delicious food, and clean accommodations. Please accept our apologies for any issue you experienced with the shower. Our maintenance team will work to correct any problems. Again, thanks for your feedback, and we look forward to seeing you the next time you are in San Jose.The Signia by Hilton San Jose Team
par un voyageur
My Experience
Publié le 19 févr. 2024 sur HotelsI’ve always wanted to stay here and finally got my chance. We checked in just fine but when we got to our room the toilet wouldn’t flush. They sent someone up to fix it, apparently the first guy couldn’t fix it so they sent someone else. We were stuck in our room waiting for this toilet to get fixed and didn’t get to go out and experience the nightlife. Finally after about a hour the tech said he was going to move us to another room. By then it was almost midnight and we were tired, didn’t get to enjoy downtown San Jose like we originally planned. Staff was friendly just not happy about my experience.
Commentaires de Gestion de l’hôtel
21 févr. 2024 par General Manager, Gestion de l’hôtel
Dear Tamara,Though we are glad you appreciated our friendly staff, we regret that other aspects of your visit fell below your expectations. Please accept our sincere apologies for the inconvenience you encountered with the toilet in your room. Rest assured, your feedback is valued and will be shared with the respective teams as we ensure we uphold our high-quality values across the board. Down the line, we hope to welcome you back for the comfortable, seamless visit we are known for.The Signia by Hilton San Jose Team
par un voyageur
Publié le 18 févr. 2024 sur Hotels
par un voyageur
Very nice and clean hotel
Publié le 12 févr. 2024 sur HotelsThe hotel is really nice. We felt very pampered even though we were there for just one night. Bartender, Tee, was very hospitable. She could make conversation with anyone at the bar. Hotel room was really clean. Although we forgot to take advantage of the complimentary tea and coffee, it was nice that it was there for us.
Commentaires de Gestion de l’hôtel
14 févr. 2024 par General Manager, Gestion de l’hôtel
We are honored to receive your compliments on our hospitality and amenities, as well as to receive a perfect rating. Thank you for choosing Signia by Hilton San Jose for your accommodations. It would be a pleasure to welcome you back anytime you visit San Jose in the future. The Signia by Hilton San Jose Team
par un voyageur
Publié le 10 févr. 2024 sur Expedia
par un voyageur de Mosinee
Publié le 5 févr. 2024 sur Expedia
Very uncomfortable & cold hotel to stay. The worst was the automatic light switches, which had no “off” button in the bathroom. Glaring, prison-like” lights would blaze on - 24 hours day. And most ppl have to use the bathroom at least in the night. There were hardly any towels either; so my husband and I had to share a bath towel the first morning. Since no one answered the phone at the Frint Desk.
Commentaires de Gestion de l’hôtel
8 févr. 2024 par General Manager, Gestion de l’hôtel
Dear Corinne,Thank you so much for the feedback. We're sorry to hear that you didn't have a good time with us overall. Please accept our apologies for any disappointment in our accommodations or amenities during your visit. Our team is dedicated to ensuring every guest has a comfortable stay, so we'll be sure to discuss all of your comments internally and make improvements where necessary. Please consider coming back to join us again soon. The Signia by Hilton San Jose Team
par un voyageur
Publié le 5 févr. 2024 sur Hotels
par un voyageur
Publié le 4 févr. 2024 sur Hotels
par un voyageur
Conference
Publié le 3 févr. 2024 sur HotelsAmazing stay in a beautiful room! Great place to stay and have a conference!
Commentaires de Gestion de l’hôtel
5 févr. 2024 par General Manager, Gestion de l’hôtel
Dear Rosamaria,Thank you for your compliments on our beautiful property. We're glad you enjoyed your stay, and we look forward to seeing you again at Signia by Hilton San Jose!The Signia by Hilton San Jose Team
