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AC Hotel by Marriott San Juan Condado

Property class: 4
4-star hotel near Condado Beach

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Photo gallery for AC Hotel by Marriott San Juan Condado

Property amenity
Room, 1 King Bed, Balcony
View from property
Rooftop bar
Outdoor pool

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
1369 Ashford Avenue, San Juan, 00907
  • Place, Atlantic Beach
    ‪7 min walk‬
  • Place, Casino del Mar at La Concha Resort
    ‪9 min walk‬
  • Place, Condado Beach
    ‪3 min drive‬
  • Airport, San Juan (SJU-Luis Munoz Marin Intl.)
    ‪10 min drive‬

Room options

View all photos for Room, 1 King Bed, Balcony

Room, 1 King Bed, Balcony

Room, 1 King Bed, Balcony

8.6 out of 10
Excellent
(153 reviews)
  • City view
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Balcony

In-room safe, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds, Balcony

8.8 out of 10
Excellent
(66 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Double Beds, Balcony

In-room safe, desk, laptop workspace, blackout drapes

Room, 2 Double Beds, Balcony

8.0 out of 10
Very good
(6 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Room, 1 King Bed with Sofa bed, Balcony

In-room safe, desk, laptop workspace, blackout drapes

Executive Room, 1 King Bed with Sofa bed, Balcony

8.6 out of 10
Excellent
(15 reviews)
  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Balcony

In-room safe, desk, laptop workspace, blackout drapes

Suite, 1 Bedroom, Balcony

8.0 out of 10
Very good
(18 reviews)
  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Balcony

Suite, 1 Bedroom, Balcony

Suite, 1 Bedroom, Balcony

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 58 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Partial Ocean View

In-room safe, desk, laptop workspace, blackout drapes

Suite, 1 Bedroom, Partial Ocean View

7.8 out of 10
Good
(8 reviews)
  • Partial ocean view
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Balcony (Hearing Accessible)

In-room safe, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds, Balcony (Hearing Accessible)

9.6 out of 10
Exceptional
(5 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

About the area

San Juan

Seaside stay .Your stay at this Condado hotel places you within 3 miles (5 km) of Condado Beach and Pan American Pier. Puerto Rico Convention Center and Carolina Beach are also within 3 miles (5 km).

What's nearby

  • Plaza Antonia Quinones - 4 min walk - 0.4 km
  • Atlantic Beach - 7 min walk - 0.6 km
  • Casino del Mar at La Concha Resort - 9 min walk - 0.8 km
  • Museo de Arte de Puerto Rico - 9 min walk - 0.8 km
  • Condado Beach - 3 min drive - 1.7 km

Getting around

  • Domenech Station - 7 min drive
  • Luis Munoz Marin Intl. Airport (SJU) - 25 min drive

Restaurants

  • ‪Cocina Abierta - ‬4 min walk
  • ‪Starbucks - ‬4 min walk
  • ‪Tijuana's Bar & Grill - ‬2 min walk
  • ‪The Place at Condado - ‬1 min walk
  • ‪Red Coral Lounge - ‬4 min walk

About this property

AC Hotel by Marriott San Juan Condado

4-star hotel near Condado Beach
AC Hotel by Marriott San Juan Condado offers its guests an outdoor pool and a fitness center. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business center and meeting rooms. Event space at this hotel measures 3195 square feet (297 square meters) and includes conference space. A library, a terrace, and multilingual staff are also featured at the business-friendly AC Hotel by Marriott San Juan Condado. Parking is available for a fee.

This 4-star San Juan hotel is smoke free.

  • 1 building
  • 233 guestrooms or units
  • 8 levels
  • Meeting rooms
  • 3195 sq ft of conference space
  • 297 sq m of conference space
  • Deli
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Library
  • Terrace
  • Garden
  • Gift shop
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
AC Hotel by Marriott San Juan Condado offers 233 accommodations with safes and complimentary bottled water. Rooms open to balconies. Smart televisions come with premium cable channels, pay movies, and Netflix. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include bathtubs or showers, bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided once per stay.

Similar properties

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  • Hot tub
  • Free WiFi
  • Restaurant
4.2 out of 5, Very good, 837 reviews
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includes taxes & fees
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Property amenities

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured, uncovered self parking on site (USD 25 per day)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Library
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height view port in door
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • Netflix
  • Pay movies
  • Smart TV with premium cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet, per night
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per accommodation, per night
  • Destination fee: USD 49.05 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self parking fee: USD 25.00 per day (in/out privileges)
  • Pet fee: USD 50 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a deadbolt lock
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a deadbolt lock in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

This property has a strict no-smoking policy. Violators will be subject to penalties of 350 USD.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Ambassador Plaza Hotel
Ambassador Radisson
Hotel Radisson Ambassador
Radisson Ambassador
Radisson Ambassador Plaza Casino
Radisson Ambassador Plaza Casino San Juan
Radisson Ambassador Plaza Hotel
Radisson Ambassador Plaza Hotel & Casino
Radisson Ambassador Plaza Hotel & Casino San Juan
AC Hotel Marriott San Juan Condado
Radisson Ambassador Plaza Hotel And Casino San Juan
Radisson San Juan
San Juan Radisson
AC Hotel Marriott Condado
AC Marriott San Juan Condado
AC Marriott Condado
Ac By Marriott Juan Condado
AC Hotel by Marriott San Juan Condado Hotel
AC Hotel by Marriott San Juan Condado San Juan
AC Hotel by Marriott San Juan Condado Hotel San Juan

AC Hotel by Marriott San Juan Condado Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 686 out of 1215 reviews
Rating 8 - Good. 247 out of 1215 reviews
Rating 6 - Okay. 155 out of 1215 reviews
Rating 4 - Poor. 63 out of 1215 reviews
Rating 2 - Terrible. 64 out of 1215 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Carlos, Long Beach

Stayed 4 nights in Feb 2026

6/10 Okay

Leisal, Aldie

Liked: Cleanliness, property conditions & facilities
Explaining the parking, paying, and where things are in the hotel would help.
Stayed 3 nights in Jan 2026

10/10 Excellent

Demitria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn’t get a chance to attend breakfast
Stayed 2 nights in Dec 2025

6/10 Okay

Addi

Travelled with family
Disliked: Staff & service, amenities
Unfortunately, this stay was disappointing. The resort doesn’t look like the photos at all, the service was just okay, and the food was average for what you pay. The room lacked a closet, the beds were not the typical Marriott comfort level, and the bathroom was very worn down.
Stayed 7 nights in Dec 2025

6/10 Okay

Yuxiang

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
For some reason, we’re unable to adjust the heater in our room. The entire room is very cold.
Stayed 4 nights in Dec 2025

10/10 Excellent

Nikola

Stayed 4 nights in Dec 2025

10/10 Excellent

Tausha

Stayed 5 nights in Dec 2025

10/10 Excellent

Cierra

Stayed 2 nights in Dec 2025

8/10 Good

Elsa Margarita, CUTLER BAY

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was not included. The entire 'use-it-or-lose-it' credit program, to be used at only one hotel "restaurant", was not a good idea. Otherwise, the hotel accommodation was great.
Stayed 4 nights in Dec 2025

10/10 Excellent

Thomas

Stayed 1 night in Dec 2025

8/10 Good

Rae Foy

Travelled with partner
Liked: Staff & service, property conditions & facilities
The food was good, the rooms were clean, the staff was great. I would stay here again
Stayed 5 nights in Dec 2025

8/10 Good

George

Stayed 1 night in Dec 2025

10/10 Excellent

Jeanise Corlette

Liked: Cleanliness, amenities, property conditions & facilities
This was our 2nd Stay with the Hotel. An it was marvelous the things that brought us back were still the same. The Beds are absolutely thee Best feature along with the Balcony views and vacation peace. It’s also perfectly centered with the entire Strip In condado. 15 minute walk to the night light in La placita an 20 min ride to old San Juan.
Stayed 4 nights in Dec 2025

2/10 Terrible

Jose

Stayed 2 nights in Dec 2025

10/10 Excellent

Sierra

Liked: Cleanliness, amenities, property conditions & facilities
Great
Stayed 1 night in Dec 2025

6/10 Okay

ANNA, landover

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The breakfast cost $49.95 per person, their is a chatge on check in $396.00 wasnt prepared for that. Charge of $45 per day destination fee. Food is very average, eat in the area. Phones dont work and i paid for king bed and got a queen, the feont desk didnt nothing to resolve it
Stayed 4 nights in Dec 2025

8/10 Good

Mykia

Travelled with partner
Liked: Staff & service, amenities
Property needs some updates, but overall not a bad place to stay
Stayed 3 nights in Dec 2025

8/10 Good

Daniel

Business traveller
Liked: Cleanliness, staff & service
Stayed 5 nights in Dec 2025

10/10 Excellent

Michael

Stayed 3 nights in Nov 2025

10/10 Excellent

Vincent

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Balcony door lock not working
Stayed 1 night in Dec 2025

8/10 Good

Robert V

Liked: Cleanliness, amenities, property conditions & facilities
The staff is very responsive there was hair in the shower when we checked in I called down with in ten mins someone was at the door to re-clean the bathroom
Stayed 4 nights in Dec 2025

6/10 Okay

Amiya

Travelled with group
Liked: Cleanliness, amenities
The room was OK, but the sink was in the middle and the way the mirror was positioned was extremely inconvenient. The lighting was also pretty poor. As for the staff they could’ve been more helpful, every time we ask them a question they couldn’t really answer it. maybe it’s because I stayed at the Marriott resort last time, but this is definitely a step down. However a decent hotel with a very convenient location. They also had a few complementary things like bikes we were able to use for eight hours so I would say we got our moneys worth. Just be mindful that our room was a bit interesting and the staff weren’t very helpful.
Stayed 4 nights in Nov 2025

10/10 Excellent

CHICHEBEM

Travelled with group
Liked: Cleanliness, staff & service, amenities
We loved the room, was spacious and the balcony was night. The only complaint is the lighting. We were 2 young women who wanted to take those cute pics but couldn't, needs better lighting!!!! but 10/10, will be coming back again.
Stayed 5 nights in Nov 2025

6/10 Okay

Ruby

The location is good. The lighting in the room was awful. The cleaning services were good. The hotel was nice and staff were helpful
Stayed 3 nights in Nov 2025

10/10 Excellent

Amir

Stayed 1 night in Nov 2025