AC Hotel by Marriott San Juan Condado

4.0 star property
Eco-certified hotel near Condado Beach

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Photo gallery for AC Hotel by Marriott San Juan Condado

Beach nearby
Suite, 1 Bedroom, Non Smoking, Balcony | View from room
Outdoor pool
Property amenity
City view

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Bar
  • Parking available

Explore the area

Map
1369 Ashford Avenue, San Juan, 00907
  • Condado Beach
    ‪3 min drive‬
  • Pan American Pier
    ‪4 min drive‬
  • Puerto Rico Convention Center
    ‪4 min drive‬
  • San Juan (SJU-Luis Munoz Marin Intl.)
    ‪8 min drive‬

Room options

Room, 2 Queen Beds, Balcony

  • City view
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Balcony

  • City view
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

Executive Room, 1 King Bed with Sofa bed, Non Smoking, Balcony

  • City view
  • 32 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Double Beds, Balcony

  • City view
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

Suite, 1 Bedroom, Non Smoking, Balcony

  • City view
  • 58 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds, Balcony (Hearing Accessible)

  • City view
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Bedroom, Non Smoking, Balcony

  • City view
  • 40 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom, Non Smoking, Partial Ocean View

  • City view
  • 40 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

About the area

San Juan

Seaside stay .Your stay at this Condado hotel places you within 3 miles (5 km) of Condado Beach and Pan American Pier. Puerto Rico Convention Center and Carolina Beach are also within 3 miles (5 km).

What's nearby

  • Casino del Mar at La Concha Resort - 9 min walk - 0.8 km
  • Condado Beach - 3 min drive - 1.7 km
  • Pan American Pier - 4 min drive - 2.9 km
  • Puerto Rico Convention Center - 4 min drive - 3.3 km
  • Port of San Juan - 5 min drive - 4.9 km

Getting around

  • Domenech Station - 7 min drive
  • Luis Munoz Marin Intl. Airport (SJU) - 25 min drive

Restaurants

  • ‪Cayo Caribe Condado - ‬3 min walk
  • ‪Red Coral Lounge - ‬4 min walk
  • ‪The Place - ‬1 min walk
  • ‪Pinky’s - ‬1 min walk
  • ‪Señor Baguette - ‬3 min walk

About this property

AC Hotel by Marriott San Juan Condado

Eco-certified hotel near Condado Beach
AC Hotel by Marriott San Juan Condado offers its guests an outdoor pool and a fitness center. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business center and meeting rooms. Event space at this hotel measures 3195 square feet (297 square meters) and includes conference space. A library, a terrace, and multilingual staff are also featured at the eco-certified AC Hotel by Marriott San Juan Condado. Parking is available for a fee.

This San Juan hotel is smoke free.

  • 1 building
  • 233 guestrooms or units
  • 8 levels
  • Meeting rooms
  • 3195 sq ft of conference space
  • 297 sq m of conference space
  • Deli
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Library
  • Terrace
  • Garden
  • Gift shop
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
AC Hotel by Marriott San Juan Condado offers 233 accommodations with safes and complimentary bottled water. Rooms open to balconies. Smart televisions come with premium cable channels, pay movies, and Netflix. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include bathtubs or showers, bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided once per stay.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Similar properties

Property amenities

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured, uncovered self parking on site (USD 25 per day)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Library
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height view port in door
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • Netflix
  • Pay movies
  • Smart TV with premium cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet, per night
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per accommodation, per night
  • Destination fee: USD 49.05 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self parking fee: USD 25.00 per day (in/out privileges)
  • Pet fee: USD 50 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and a deadbolt lock
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. For guests' safety, the property includes a smoke detector and a deadbolt lock in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

This property has a strict no-smoking policy. Violators will be subject to penalties of 350 USD.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Ambassador Plaza Hotel
Ambassador Radisson
Hotel Radisson Ambassador
Radisson Ambassador
Radisson Ambassador Plaza Casino
Radisson Ambassador Plaza Casino San Juan
Radisson Ambassador Plaza Hotel
Radisson Ambassador Plaza Hotel & Casino
Radisson Ambassador Plaza Hotel & Casino San Juan
AC Hotel Marriott San Juan Condado
Radisson Ambassador Plaza Hotel And Casino San Juan
Radisson San Juan
San Juan Radisson
AC Hotel Marriott Condado
AC Marriott San Juan Condado
AC Marriott Condado
Ac By Marriott Juan Condado
AC Hotel by Marriott San Juan Condado Hotel
AC Hotel by Marriott San Juan Condado San Juan
AC Hotel by Marriott San Juan Condado Hotel San Juan

AC Hotel by Marriott San Juan Condado Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 673 out of 1177 reviews
Rating 8 - Good. 244 out of 1177 reviews
Rating 6 - Okay. 133 out of 1177 reviews
Rating 4 - Poor. 62 out of 1177 reviews
Rating 2 - Terrible. 65 out of 1177 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Apr 2025

10/10 Excellent

Nolita

Stayed 3 nights in Apr 2025

10/10 Excellent

Nolita

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel was very nice except the Burger King view from my balcony.

2/10 Terrible

Cindy

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
Weren’t very helpful at with our stay.
Stayed 4 nights in Jan 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing! The hotel is great and its close to the ocean. I left something in the hotel after checkout and they Were able to get it to me immediately when I came back to the front desk. The
Stayed 3 nights in Jan 2025

10/10 Excellent

Marcelo

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely nice and well kept
Stayed 4 nights in Feb 2025

4/10 Poor

david

Disliked: Amenities
We tried to use our credit at the pent house service was horrible 1 hour to get one drink!
Stayed 2 nights in Feb 2025

6/10 Okay

Hassan, Orland Park

Liked: Cleanliness, staff & service
The AC setting was too cold and cannot be adjusted. They charged for parking twice in the last day of staying there.
Stayed 2 nights in Jan 2025

10/10 Excellent

Kendra

Liked: Staff & service
Stayed 3 nights in Jan 2025

6/10 Okay

Jordan

Stayed 4 nights in Feb 2025

8/10 Good

Margaret M

Liked: Cleanliness, staff & service, property conditions & facilities
V
Stayed 7 nights in Jan 2025

2/10 Terrible

Se

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was not at all sound proof. I can hear the chair being dragged around from room upstairs throughout the night. Also had a leak directly over the bed that ruined my rest and all that they did was to waive a $45 destination fee without even an apology.
Stayed 2 nights in Feb 2025

6/10 Okay

Court

Stayed 3 nights in Jan 2025

10/10 Excellent

Alexis C

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had an excellent day. The staff was great. The hotel was nice and clean and I definitely will recommend it to others.
Stayed 3 nights in Jan 2025

8/10 Good

K.

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A
Stayed 3 nights in Jan 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
?
Stayed 5 nights in Jan 2025

10/10 Excellent

Maria Ofelia Blanco

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es excelente en todos los servicios, el lugar muy lindo y las habitaciones son muy espaciosas. Disfrutamos mucho nuestra estancia. Gracias
Stayed 3 nights in Jan 2025

6/10 Okay

Barbara

Liked: Cleanliness
Stayed 4 nights in Jan 2025

10/10 Excellent

Julian Shoju

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed everything
Stayed 3 nights in Jan 2025

6/10 Okay

Susanne

Liked: Cleanliness
Disliked: Staff & service
Great location. Ridiculous tv access. One very rude desk person (others great) and one unsafe elevator experience (someone snuck on a crowded elevator ascending without a card key).
Stayed 4 nights in Jan 2025

8/10 Good

Paulo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Jessica

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall for the condado area, it's a good hotel. The $45 dollar credit for drinks and food is a nice touch but can be confusing depending on the time you check in. If you're looking for mid tier hotel close to the action, it's a great choice.
Stayed 6 nights in Jan 2025

8/10 Good

Gina

Liked: Cleanliness, staff & service, property conditions & facilities
The location was great, rooftop pool nice but water was crazy cold. Room was clean, staff fantastic.
Stayed 4 nights in Dec 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2025

10/10 Excellent

Madison

Stayed 4 nights in Jan 2025