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Abitta Boutique Hotel, Ascend Hotel Collection

3.0 star property
3-star hotel near Casino del Mar at La Concha Resort

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Abitta Boutique Hotel, Ascend Hotel Collection

Photo gallery for Abitta Boutique Hotel, Ascend Hotel Collection

Suite, Multiple Beds, Non Smoking, Balcony (King) | Balcony
Front of property
Standard Room, 1 King Bed, Non Smoking
Breakfast, dinner and brunch served
Lobby

Overview of Abitta Boutique Hotel, Ascend Hotel Collection

Reviews
8.2

Very good

Popular amenities

  • Hot tubHot tubHot tub
  • PoolPoolPool
  • Breakfast availableBreakfast availableBreakfast available
  • Parking availableParking availableParking available
  • RestaurantRestaurantRestaurant
  • BarBarBar

Check out the area

Map
Calle Clemenceau 6, San Juan, 00907
  • Popular LocationCasino del Mar at La Concha Resort6 min walk
  • Popular LocationCondado Beach11 min walk
  • Popular LocationPan American Pier5 min drive
  • AirportSan Juan (SJU-Luis Munoz Marin Intl.)14 min drive

Room options

View all photos for Suite, Multiple Beds, Non Smoking, Balcony (King)

Suite, Multiple Beds, Non Smoking, Balcony (King)

Suite, Multiple Beds, Non Smoking, Balcony (King)

  • 25 sq m
  • Lagoon view
  • Sleeps 4
  • 2 King Beds

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

  • 25 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

  • 18 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds, Non Smoking

In-room safe, individually decorated, individually furnished, desk

Suite, Multiple Beds, Non Smoking

  • City view
  • Sleeps 4
  • 2 Queen Beds and 1 Twin Sofa Bed

View all photos for Room, 2 Queen Beds, Non Smoking

In-room safe, individually decorated, individually furnished, desk

Room, 2 Queen Beds, Non Smoking

  • City view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

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About the area

San Juan

Condado stay.Within a 15-minute walk of this Condado hotel, you'll find Casino del Mar at La Concha Resort and Condado Beach. Plaza del Mercado and Distrito T-Mobile are also within 2 miles (3 km).

What's nearby

  • Casino del Mar at La Concha Resort - 6 min walk
  • Condado Beach - 11 min walk
  • Distrito T-Mobile - 5 min drive
  • Pan American Pier - 5 min drive
  • Escambron Beach - 7 min drive

Getting around

  • Domenech Station - 7 min drive
  • Luis Munoz Marin Intl. Airport (SJU) - 15 min drive

Restaurants

  • Stk - 2 min walk
  • Semilla Kitchen and Bar - 1 min walk
  • Serafina Restaurant - 4 min walk
  • El Refrán - 4 min walk
  • Stop & Go Mini Mart - 5 min walk

About this property

Abitta Boutique Hotel, Ascend Hotel Collection

3-star hotel near Casino del Mar at La Concha Resort
Abitta Boutique Hotel, Ascend Hotel Collection offers its guests a children's pool, an outdoor pool, a spa tub, and a 24-hour fitness center. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

The business-friendly Abitta Boutique Hotel, Ascend Hotel Collection also features tour/ticket assistance, a convenience store, and express check-out. Parking is available for a fee. A complete renovation of Abitta Boutique Hotel, Ascend Hotel Collection was completed in October 2020.

This 3-star San Juan hotel is smoke free.

  • 1 building
  • 55 guestrooms or units
  • 7 levels
  • Built in 1960
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Tour and ticket information
  • Convenience store
  • Computer for guest use
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Abitta Boutique Hotel, Ascend Hotel Collection offers 55 air-conditioned accommodations with espresso makers and safes. Each accommodation is individually furnished and decorated. 40-inch Smart televisions come with cable channels and Netflix. Refrigerators and microwaves are provided.

This San Juan hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

Languages

English, Spanish

Property amenities

Family friendly

  • Children's pool
  • Grocery/convenience store
  • Microwave
  • Outdoor pool
  • Refrigerator

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 25 per day; includes in/out privileges)

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7:00 AM–10:00 AM: USD 15-25 for adults and USD 10-25 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar

Things to do

  • 24-hour fitness center
  • Children's pool
  • Outdoor pool
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Elevator door width (inches): 48
  • Handrails in stairways
  • Stairway handrail height (inches): 36
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 40-inch Smart TV
  • Cable channels
  • Netflix
  • Streaming services

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels
  • Toothbrush and toothpaste (on request)

Food and drink

  • Espresso maker
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 150.00 per stay
  • Resort fee: USD 32.70 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 15–25 for adults, and USD 10–25 for children
  • Valet parking fee: USD 25 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

We should mention

  • Pool access available from 8:00 AM to 11:00 PM.
  • Up to 2 children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Comfort Inn Hotel San Juan
Comfort Inn San Juan
San Juan Comfort Inn
Comfort Hotel San Juan
Comfort Inn Toa Baja
Toa Baja Comfort Inn
Comfort Inn San Juan Hotel

Abitta Boutique Hotel, Ascend Hotel Collection Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 112 out of 241 reviews" "
Rating 8 - Good. 72 out of 241 reviews" "
Rating 6 - Okay. 24 out of 241 reviews" "
Rating 4 - Poor. 19 out of 241 reviews" "
Rating 2 - Terrible. 14 out of 241 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Shiwen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jan 2024

2/10 Terrible

Christine

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Certain parts of the hotel is suffering from water damage, mold and leaks. There is a roach infestation. Found cockroaches crawling around in the shower. Room 209 a suite, smelled of mold and dampness. The couch was filthy and damaged. The staff did their best to accommodate us however it took 6 and a half hours to move us another room.
Stayed 1 night in Jan 2024

8/10 Good

Keisha

Travelled with family
Liked: Cleanliness, staff & service
Stayed 5 nights in Dec 2023

8/10 Good

Kyrey

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Property close to Condado beach and many restaurants. Safe area. Room smaller in person compared to pictures.
Stayed 6 nights in Dec 2023

8/10 Good

Ciro

Travelled with partner
Liked: Cleanliness, staff & service
Welcoming and friendly staff, comfortable and large room, a block away from the beach. Breakfast options should be improved
Stayed 4 nights in Dec 2023

4/10 Poor

Shannon Beth

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The room was very small! The pool did not get any sun during the day therefore, all three of the small pools were very cold. The pictures online were beautiful. The in person did not match what was posted. Lots of repairs needed to call this a boutique hotel.
Stayed 7 nights in Dec 2023

4/10 Poor

Karin

Travelled with family
Disliked: Property conditions & facilities
This is our second consective year staying there. Last year, there was serious flooding and water issues. I thought that was a fluke, but it was repeated this year. But really, the biggest problem was that we were given a first floor room and staff was walking back and forth by our room and talking incredibly loudly all night long. It was like we were in a hospital. We could barely open the door to our room because the hall outside it was full of big bins filled with towels and cleaning supplies. There should NOT be a room where ours was. And to charge us the same price as a regular room is truly wrong.
Stayed 1 night in Dec 2023

8/10 Good

Andrew

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Had a great time at the Abitta!
Stayed 3 nights in Dec 2023

10/10 Excellent

Melanie, Bronx

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is still doing improvements and renovations but we loved the staff and environment. It was convenient to the beach which was part of the hotel and Holiday Inn partnership allowed us to sit peacefully at the beach with chairs & umbrellas. Just get there early. The room was cozy and quiet. The staff was attentiveness to all guests and any concern was quickly addressed & remedied without any issues. The breakfast was at holiday inn across the street which changed daily & was pretty good. Would stay again!
Stayed 4 nights in Dec 2023

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Front desk help was always there and ready to help. Check in was fast, room was clean,gym, hot tub/pool area were great. Close to many things. Walked to Old San Juan, the marina, casino. Used the grab and go a few times and the restaurant had amazing tostones!
Stayed 5 nights in Dec 2023