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DoubleTree by Hilton San Juan

4.0 star property
4-star family-friendly resort near Calle Loiza, connected to a shopping center

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Photo gallery for DoubleTree by Hilton San Juan

Beach nearby, free beach shuttle, sun loungers, beach umbrellas
Sports facility
Premium bedding, in-room safe, blackout drapes, soundproofing
Outdoor pool, pool umbrellas, sun loungers
2 bars/lounges

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Bar
  • Room service

Explore the area

View in a map
105 Avenida de Diego, San Juan, 00914
  • Place, Condado Beach
    ‪4 min drive‬
  • Place, Pan American Pier
    ‪4 min drive‬
  • Place, Puerto Rico Convention Center
    ‪4 min drive‬
  • Airport, San Juan (SJU-Luis Munoz Marin Intl.)
    ‪8 min drive‬

Room options

View all photos for Room, 1 King Bed, Tower

Premium bedding, in-room safe, blackout drapes, soundproofing

Room, 1 King Bed, Tower

8.4 out of 10
Very good
(5 reviews)
  • 33 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room 1 King Bed, Corner

Premium bedding, in-room safe, blackout drapes, soundproofing

Room 1 King Bed, Corner

9.6 out of 10
Exceptional
(12 reviews)
  • 39 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(12 reviews)
  • 39 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe 1 King Bed Balcony

Deluxe 1 King Bed Balcony

Deluxe 1 King Bed Balcony

7.8 out of 10
Good
(6 reviews)
  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe 1 King Garden View

Premium bedding, in-room safe, blackout drapes, soundproofing

Deluxe 1 King Garden View

8.4 out of 10
Very good
(5 reviews)
  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, Multiple Beds, Garden View

Premium bedding, in-room safe, blackout drapes, soundproofing

Deluxe Room, Multiple Beds, Garden View

9.0 out of 10
Wonderful
(8 reviews)
  • 42 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Murphy Bed

View all photos for Deluxe Room, Multiple Beds, Balcony

Deluxe Room, Multiple Beds, Balcony

Deluxe Room, Multiple Beds, Balcony

8.8 out of 10
Excellent
(3 reviews)
  • 42 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Murphy Bed

View all photos for Standard Room

Standard Room

Standard Room

8.8 out of 10
Excellent
(72 reviews)
  • 33 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Murphy Bed

View all photos for Standard 1 Queen Bed

Premium bedding, in-room safe, blackout drapes, soundproofing

Standard 1 Queen Bed

9.0 out of 10
Wonderful
(66 reviews)
  • 33 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Room, 1 King Bed Accessible

Premium bedding, in-room safe, blackout drapes, soundproofing

Room, 1 King Bed Accessible

8.8 out of 10
Excellent
(5 reviews)
  • 39 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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About the area

San Juan

Santurce stay.At this Santurce resort, you'll be within a 5-minute walk of Calle Loiza and Museo de Arte de Puerto Rico. Condado Beach and Jose Miguel Agrelot Coliseum are also within 3 miles (5 km).
View more Resorts in San JuanOpens in a new window

What's nearby

  • Jose Miguel Agrelot Coliseum - 3 min drive - 3.3 km
  • Distrito T-Mobile - 3 min drive - 3.5 km
  • Condado Beach - 4 min drive - 3.7 km
  • Pan American Pier - 4 min drive - 3.4 km
  • Puerto Rico Convention Center - 4 min drive - 3.8 km

Getting around

  • Hato Rey Station - 3 min drive
  • Luis Munoz Marin Intl. Airport (SJU) - 16 min drive

Restaurants

  • ‪Bebo's Cafe - ‬2 min walk
  • ‪River China - ‬8 min walk
  • ‪173 - ‬2 min walk
  • ‪Cafe Pierre - ‬1 min walk
  • ‪Silk - ‬1 min walk

About this property

DoubleTree by Hilton San Juan

4-star family-friendly resort near Calle Loiza, connected to a shopping center
DoubleTree by Hilton San Juan offers its guests a full-service spa, an outdoor pool, and a 24-hour health club. There are 3 restaurants and 2 coffee shops/cafes, as well as a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center and 5 meeting rooms. Event space at this resort measures 7000 square feet (650 square meters) and includes a conference center. A children's pool, a hot tub, and a sauna are also featured at the family-friendly DoubleTree by Hilton San Juan. For a fee, parking is available.

Smoking is allowed in designated areas at this Art Deco San Juan resort.

  • 1 building
  • 184 guestrooms or units
  • 8 levels
  • 3 dining venues
  • 2 bars or lounges
  • 2 coffee shops
  • 7000 sq ft of conference space
  • 650 sq m of conference space
  • Built in 2008
  • Deli
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Grocery service (free)
  • Wedding services available
  • Pool or billiards table
  • Convenience store
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas
DoubleTree by Hilton San Juan offers 184 accommodations with laptop-compatible safes and complimentary newspapers. Beds feature premium bedding. Flat-screen televisions come with pay movies. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include showers, bathrobes, and complimentary toiletries.

This San Juan resort provides complimentary wired and wireless Internet access, with a WiFi speed of 50+ Mbps. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

The onsite spa has 10 treatment rooms including rooms for couples and outdoor treatment areas. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy, reflexology, and thalassotherapy. The spa is equipped with a mud bath, a sauna, a hot tub, and a steam room. The spa is open daily. There are hot springs/mineral springs on site.

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Property amenities

Family friendly

  • Children's games
  • Children's pool
  • Children's toys
  • Grocery/convenience store
  • In-room babysitting (surcharge)
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free beach shuttle
  • Self parking on site (USD 25 per day; includes in/out privileges)
  • Valet parking on site (USD 30 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 6:00 AM to 11:00 AM for a fee: USD 3 to 22 per person
  • 2 bars/lounges
  • 2 coffee shops/cafes
  • 3 restaurants
  • Coffee and tea in common areas
  • Free manager's reception (select days)
  • Snack bar/deli

Things to do

  • 24-hour health club
  • 24-hour pool access
  • Billiards/pool table
  • Children's pool
  • Designer stores
  • Ecotours
  • Fitness classes
  • Free bicycle rentals
  • Full-service spa
  • Hot tub
  • Outdoor pool
  • Sauna
  • Table tennis
  • TV in common areas
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Elevator (36 inch wide door)
  • Phone accessibility kit
  • Pool access ramp on site
  • Pool hoist on site
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (45 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Entertainment

  • Flat-screen TV with premium channels
  • Pay movies

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Free daily newspapers
  • Free local calls
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 49.05 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach access
  • Beach loungers
  • Beach towels
  • Business center/computer access
  • Concierge service
  • Fitness center access
  • Health club access
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Laundry facilities
  • Partner property beach club access
  • Phone calls
  • Pool access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 3.00 to 22.00 per person
  • Self parking fee: USD 25 per day (in/out privileges)
  • Valet parking fee: USD 30 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • Pool access is available 24-hours a day.
  • Reservations are needed for massage services. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Doubletree Hilton Hotel San Juan
Doubletree Hilton San Juan
Doubletree San Juan
Hilton Doubletree San Juan
San Juan Doubletree
San Juan Doubletree Hilton
Doubletree By Hilton San Juan Hotel San Juan
Hotel Pierre Puerto Rico
DoubleTree Hilton San Juan Hotel
Doubletree By Hilton Juan Juan
DoubleTree by Hilton San Juan Resort
DoubleTree by Hilton San Juan San Juan
DoubleTree by Hilton San Juan Resort San Juan

Reviews

DoubleTree by Hilton San Juan Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 659 out of 1013 reviews
Rating 8 - Good. 208 out of 1013 reviews
Rating 6 - Okay. 80 out of 1013 reviews
Rating 4 - Poor. 29 out of 1013 reviews
Rating 2 - Terrible. 37 out of 1013 reviews

Reviews

10/10 Excellent

Ricardo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was the best since we were close to the beach and close to shops/restaurants. The hotel was maintained clean and the staff were helpful with the things we can do around the area.
Stayed 2 nights in Jun 2025

10/10 Excellent

Geoffrey

Stayed 3 nights in Jun 2025

10/10 Excellent

Jasmine Berenice

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was better in person ♥️
Stayed 3 nights in Jun 2025

10/10 Excellent

Kellie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff was great. The hotel was clean. I had a poolside room, amazing. The hotel bar sells overpriced mediocre drinks, just go across the street to the Supermax and grab a bottle of your favorite spirit. Overall great stay. My only complaint is that the key cards would not work properly. I probably went through about 6.
Stayed 4 nights in Jun 2025

10/10 Excellent

Nawaf

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was clean and organized
Stayed 2 nights in Jun 2025

10/10 Excellent

Kristofor Alexis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean, and made fresh every day. And down the street from my favorite place to eat in Puerto Rico.
Stayed 4 nights in Jun 2025

10/10 Excellent

Edwin

Liked: Cleanliness, staff & service, property conditions & facilities
Love the Bar
Stayed 5 nights in Jun 2025

8/10 Good

Jevon

Stayed 4 nights in Jun 2025

10/10 Excellent

Ana

Liked: Cleanliness
Stayed 4 nights in Jun 2025

10/10 Excellent

CARLOS, St. Croix

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool area was very well kept
Stayed 5 nights in Jun 2025

8/10 Good

Jamie

Travelled with family, Travelled with group
This hotel is very convenient and surprisingly peaceful in a dense neighborhood. It has every amenity. A short walk or shuttle to the beach. Near lots of restaurants that are not very touristy.
Stayed 4 nights in Jun 2025

10/10 Excellent

Rochelle Francis, Kingshill

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean hotel with friendly staff, a 24 hour grocery across the street and a Starbucks in walking distance!
Stayed 2 nights in Jun 2025

10/10 Excellent

crystal

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
All good
Stayed 1 night in Jun 2025

10/10 Excellent

Scotty

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great
Stayed 2 nights in Jun 2025

10/10 Excellent

Octavia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice!
Stayed 3 nights in Jun 2025

10/10 Excellent

Brayan, Cape Coral

Stayed 5 nights in Jun 2025

10/10 Excellent

Olivia

Travelled with family
Liked: Cleanliness, property conditions & facilities
This hotel was clean, property was maintained, and the service was excellent. All of the workers were professional and courteous. The cafe had great food, the staff went out of their way to make sure you were satisfied. Even getting you transportation to the beach, helping you with your luggage, I especially loved William who catered to my brother who was on a scooter, getting him in and out of the car or van was a challenge, but all the workers helped as a team. I will come back to this hotel when I visit Puerto Rico again.
Stayed 3 nights in Jun 2025

10/10 Excellent

Thuy

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Property is beautiful and clean. Staff is very friendly and accommodating. The best part is they have a shuttle that takes you to their private beach club that’s a few minutes away. They have beach chairs and umbrellas for you to use. And the beach is quiet and beautiful. Also William our shuttle driver is the best!!!
Stayed 3 nights in Jun 2025

10/10 Excellent

jose

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
All good
Stayed 1 night in Jun 2025

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was very kind and accommodating. Everything about my stay was great.
Stayed 1 night in Jun 2025

10/10 Excellent

Lena

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great location with good energy, stylish design, and friendly staff. The pool area is really cool. The only downside was that housekeeping came super early at 8:30 AM and woke us up—so just remember to put the “Do Not Disturb” sign on your door.
Stayed 4 nights in May 2025

10/10 Excellent

Nicolas

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very attentive and friendly staff!
Stayed 5 nights in Jun 2025

6/10 Okay

Frederik

Stayed 2 nights in Jun 2025

10/10 Excellent

DANIEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We loved it and PR.

We stayed in the corner king sized room. The room was great. The beautiful bathroom was a little small, you cant get dressed in there. We had the most amazing day poolside. The pool was super clean and no chlorine smell at all. The bed was glorious, no waking up with a headache from a bad mattress. (I am 260 lbs) The front desk people were all polite, smiley and super helpful. There is a sitting area at the front of the hotel with romantic lighting at night and it has the adorable singing of the coqui frog. The lobby and hallway are super cold if you need to escape the heat. The restaurant, omg, the food is great. The buffet is ok but pricey. Order your breakfast instead and get the best friggin breakfast ever made fresh. The entres sound impressive but arent. The food that you can order poolside IS WORTH IT. Omg so yummy. This place was away from the busy traffic but close enough to so many fun places. They have a golf cart that brings you to the beach. I hate beaches but loved this one, just have to buy sunscreen. The gift shop is just ok, not a lot of stuff like some stores nearby BUT its better quality. Upon arriving home we discovered that all the cheaper hoodies we bought at the souvenir shops were Walmart hoodies that somebody home embroidered with a sewing machine. We are both non-smokers and encountered no cigarette stink in the whole hotel. We were so happy with this place.
Stayed 3 nights in May 2025

10/10 Excellent

Janae

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice
Stayed 2 nights in Apr 2025