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Hotel El Convento

4.5 star property
4.5-star luxury hotel near Catedral Basilica Menor de San Juan Bautista

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Photo gallery for Hotel El Convento

Front of property
Property amenity
Meeting facility
Hallway
Outdoor pool, sun loungers

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • Breakfast available
  • Gym

Explore the area

View in a map
100 Cristo St, San Juan, 00901
  • Place, Catedral Basilica Menor de San Juan Bautista
    ‪1 min walk‬
  • Place, San Juan Gate
    ‪3 min walk‬
  • Place, Port of San Juan
    ‪7 min walk‬
  • Airport, San Juan (SJU-Luis Munoz Marin Intl.)
    ‪17 min drive‬

Room options

View all photos for Deluxe Room, 1 Queen Bed

Deluxe Room, 1 Queen Bed

Deluxe Room, 1 Queen Bed

9.4 out of 10
Exceptional
(12 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room

Superior Room

Superior Room

9.2 out of 10
Wonderful
(33 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Garden Terrace

Garden Terrace

Garden Terrace

9.0 out of 10
Wonderful
(12 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Vista

Room

Double Vista

9.0 out of 10
Wonderful
(2 reviews)
  • 33 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Single Room

Junior Single Room

Junior Single Room

  • 54 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, 2 Double Beds

In-room safe, individually decorated, individually furnished, desk

Deluxe Double Room, 2 Double Beds

8.8 out of 10
Excellent
(17 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Queen Vista

Double Room

Queen Vista

9.2 out of 10
Wonderful
(20 reviews)
  • 28 sq m
  • Bay view
  • Sleeps 2
  • 1 Queen Bed

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About the area

San Juan

Old San Juan stay.With a stay at this Old San Juan hotel, you'll be steps from Catedral Basilica Menor de San Juan Bautista and San Juan Gate. Port of San Juan and Castillo San Felipe del Morro are also within half a mile (1 km).

What's nearby

  • Catedral Basilica Menor de San Juan Bautista - 1 min walk - 0.1 km
  • San Juan Gate - 3 min walk - 0.3 km
  • La Fortaleza - 4 min walk - 0.4 km
  • Port of San Juan - 7 min walk - 0.7 km
  • Castillo San Felipe del Morro - 10 min walk - 0.9 km

Getting around

  • Sacred Heart Station - 10 min drive
  • Luis Munoz Marin Intl. Airport (SJU) - 16 min drive

Restaurants

  • ‪La Factoría - ‬2 min walk
  • ‪Ostra Cosa - ‬2 min walk
  • ‪Café Con Ron - ‬2 min walk
  • ‪El Batey - ‬1 min walk
  • ‪Nono's - ‬1 min walk

About this property

Hotel El Convento

4.5-star luxury hotel near Catedral Basilica Menor de San Juan Bautista
Hotel El Convento offers its guests an outdoor pool, a fitness center, and complimentary bicycles. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A library, a terrace, and multilingual staff are also featured at the luxury Hotel El Convento.

This 4.5-star San Juan hotel is smoke free.

  • 81 guestrooms or units
  • 5 levels
  • Meeting rooms
  • Poolside lounge chairs
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Terrace
  • Garden
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hotel El Convento offers 81 accommodations with safes and complimentary bottled water. These individually decorated and furnished accommodations include desks. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include bathrobes, slippers, designer toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. 32-inch LCD televisions come with premium cable channels and pay movies. Additionally, rooms include irons/ironing boards and ceiling fans. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

Awards and affiliations

The property is a member of the Small Luxury Hotels of the World.

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Property amenities

Family friendly

  • In-room babysitting (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: USD 15 to 25 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Free bicycle rentals
  • Gym
  • Library
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 32-inch LCD TV with premium cable channels
  • Pay movies

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2:00 AM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 35.0 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 15 to 25 per person
  • Rollaway bed fee: USD 35.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Convento
Convento Hotel
El Convento
El Convento Hotel
El Convento San Juan
El Hotel Convento
Hotel Convento
Hotel El Convento
Hotel El Convento San Juan
Hotel El Convento Hotel
Hotel El Convento San Juan
Hotel El Convento Hotel San Juan

Reviews

Hotel El Convento Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 683 out of 1001 reviews
Rating 8 - Good. 176 out of 1001 reviews
Rating 6 - Okay. 71 out of 1001 reviews
Rating 4 - Poor. 45 out of 1001 reviews
Rating 2 - Terrible. 26 out of 1001 reviews

Reviews

10/10 Excellent

Juana

Stayed 1 night in Aug 2025

10/10 Excellent

Kyung

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So kind. Thanks!
Stayed 1 night in Aug 2025

10/10 Excellent

MaryGrace

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely incredible hotel! The hospitality and amenities are top notch, the room was beautiful and comfortable, and the location is ideal!
Stayed 2 nights in Aug 2025

10/10 Excellent

Jose

Stayed 4 nights in Jul 2025

10/10 Excellent

Jasmine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was absolutely beautiful and convenient for enjoying the nightlife in old san juan. The staff was extremely kind and conversational. The room was excellent with a wonderful view. I will absolutely stay here again. Please support local businesses and be respectful of wildlife and our culture while visiting!
Stayed 2 nights in Aug 2025

10/10 Excellent

Oscar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The perfect hotel!
Stayed 1 night in Aug 2025

8/10 Good

Laurie

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Chasidy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful atmosphere
Stayed 6 nights in Aug 2025

10/10 Excellent

Maria E

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Jessica

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is beautiful and the staff was so kind. The restaurant on site has great food and drinks. The location is perfect, walking distance to shops, restaurants and historical attractions.
Stayed 1 night in Aug 2025

10/10 Excellent

Alida

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, most things were within walking distance. The premises are well kept, and clean. Rooms have the old San Juan feel but with modern touch, such as the remodeled bathrooms. We enjoyed our stay, and would recommend!
Stayed 3 nights in Jul 2025

6/10 Okay

Ismael

Travelled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
What I didn’t like: When I first entered the room, there was a ceiling panel on the floor and water dripping from a hole, apparently caused by a leak from the air conditioner. The A/C wasn’t cooling properly, and the room would get very hot once the sun came up. Because of the heat, I kept waking up early and couldn’t sleep comfortably. Also, the towels were stained and had a slight unpleasant smell, which was disappointing. What I liked: The staff was friendly and helpful. The location is phenomenal—very central and close to the most popular attractions in Old San Juan. My room was quiet, and the bed was very comfortable. The hotel and room offer a great mix of historic charm with a modern touch. The hotel is beautiful, and the pool area has a nice view. It’s one of the few places in the area with a pool.
Stayed 2 nights in Aug 2025

10/10 Excellent

Angel

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience.
Stayed 1 night in Jul 2025

10/10 Excellent

Norman

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love Trixie …..
Stayed 1 night in Jul 2025

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was amazing
Stayed 3 nights in Jul 2025

10/10 Excellent

paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful location with a lot to do. The pool is great, the bar is great, the view is great, the staff is great. It’s just a good place, plus El Batey is across the street.
Stayed 4 nights in Jul 2025

10/10 Excellent

JOSEPH

Travelled with family
Love the history and esthetic of the hotel. Friendly staff and clean. Great location, close to all the sites.
Stayed 1 night in Jul 2025

10/10 Excellent

OSCAR C

Liked: Cleanliness, staff & service
Stayed 4 nights in Jul 2025

10/10 Excellent

Natalia

Stayed 3 nights in Jul 2025

10/10 Excellent

Nelson

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Gorgeous hotel, friendly staff. I won’t stay anywhere else in Viejo San Juan.
Stayed 3 nights in Jul 2025

10/10 Excellent

Marshall

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was beautifully decorated and comfortable. The historical aspect was well preserved. The coffee in the mornings and wine and cheese were such a pleasant and convenient amenity. The rooms were spacious and comfortable.
Stayed 3 nights in Jul 2025

6/10 Okay

William

Travelled with family
Liked: Property conditions & facilities
Disliked: Staff & service, room comfort

More interested in being an event venue.

All that this hotel has going for it is its location. This hotel seems to cater to events, like weddings, graduations. Everything is built around facilitating loud music and such for those events. Not very good if you need sleep any time before 1am. The air conditioning had two settings: refrigerator and off. Our party took several rooms. Almost all had mechanical issues of some kind. Disappointed.
Stayed 5 nights in Jun 2025

10/10 Excellent

Joseph

Liked: Amenities, property conditions & facilities
Nice
Stayed 1 night in Jul 2025

10/10 Excellent

Gabriella

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Alexandra

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best place ever
Stayed 1 night in Jul 2025