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Aparthotel

Hugo's Rental

2.0 star property
Aparthotel near Port of San Juan in San Juan

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Photo gallery for Hugo's Rental

Presidential Apartment, City View | Terrace/patio
Presidential Apartment, City View | Private kitchen
Presidential Apartment, City View | Living area
Exterior
Presidential Apartment, City View

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free WiFi

Explore the area

Map
200 C. de O'Donnell, San Juan, San Juan, 00901
  • Port of San Juan
    ‪4 min walk‬
  • Puerto Rico Convention Center
    ‪5 min drive‬
  • Pan American Pier
    ‪6 min drive‬
  • San Juan (SJU-Luis Munoz Marin Intl.)
    ‪14 min drive‬

Room options

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About the area

San Juan

Old San Juan stay.With a stay at this Old San Juan aparthotel, you'll be within half a mile (1 km) of Port of San Juan and 3 miles (5 km) of Condado Beach. Puerto Rico Convention Center and Casino del Mar at La Concha Resort are also within 3 miles (5 km).
View more Aparthotels in San JuanOpens in a new window

What's nearby

  • Port of San Juan - 4 min walk - 0.4 km
  • Castillo San Felipe del Morro - 18 min walk - 1.6 km
  • Condado Beach - 4 min drive - 3.7 km
  • Puerto Rico Convention Center - 5 min drive - 4.6 km
  • Pan American Pier - 6 min drive - 4.8 km

Getting around

  • Domenech Station - 11 min drive
  • Luis Munoz Marin Intl. Airport (SJU) - 29 min drive

Restaurants

  • ‪Starbucks - ‬2 min walk
  • ‪Caficultura - ‬1 min walk
  • ‪CasaBlanca Hotel - ‬2 min walk
  • ‪Casa Luna Rest - ‬2 min walk
  • ‪BrickHaus - ‬2 min walk

About this property

Hugo's Rental

Aparthotel near Port of San Juan in San Juan
Hugo's Rental offers its guests a microwave in a common area. WiFi is free in public spaces.

This San Juan aparthotel is smoke free.

  • 12 guestrooms or units
  • Storage area for luggage
  • No smoking on site
  • Microwave in a common area
Hugo's Rental offers 12 air-conditioned accommodations with slippers and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Bathrooms include showers. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Languages

English, Spanish

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Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Shared microwave

Bedrooms

  • Bedroom
  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Laundry

  • Laundromat nearby

Comfort

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Smoke-free property

Services and conveniences

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)
  • Luggage storage
  • Virtual front desk

Location highlights

  • In a shopping district
  • Near the airport

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 12 units
  • Bed sheets changed on request
  • Housekeeping (on request)
  • Towels (changed on request)

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 10:00 AM

Special check-in instructions

There is no front desk at this property
Guests planning to arrive outside of normal check-in hours will receive an email within 48 hours before arrival with check-in instructions and an access code; your host will greet you
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
A virtual front desk provides assistance to guests

Access methods

Access code, host will greet you

Pets

  • Pets and service animals are not allowed at Hugo's Rental

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 200
  • An effective city/local tax rate of 7.0 percent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Housekeeping fee: USD 20 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a private host, not a professional engaged in trade or business. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. No onsite parking is available. This property accepts Mastercard, Discover, debit cards, and cash.

Property Registration Number 609095100

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Hugo's Rental San Juan
Hugo's Rental Aparthotel
Hugo's Rental Aparthotel San Juan

Hugo's Rental Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 140 out of 186 reviews
Rating 8 - Good. 33 out of 186 reviews
Rating 6 - Okay. 9 out of 186 reviews
Rating 4 - Poor. 3 out of 186 reviews
Rating 2 - Terrible. 1 out of 186 reviews

9.8/10

Cleanliness

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

anahi

Liked: Cleanliness, property conditions & facilities
Really great place.
Stayed 1 night in Apr 2025

10/10 Excellent

Evelin

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The perfect place to stay and get a good rest, and then hit the local dining and bars. Beautiful history surrounds this place and I’m so happy we chose Hugo’s. Uber is your best friend , but we did rent a car and were lucky enough to find street parking. If street parking is not available, a parking garage is available 24 hrs at a decent price. Thank you for your hospitality, we can’t wait to return and stay again.
Stayed 3 nights in Mar 2025

10/10 Excellent

Karen

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
I just returned from my first visit to Puerto Rico. I can’t give enough kudos to Maricruz the proprietor of Hugo’s. She welcomed us, and was prompt with communication. She even helped us find reliable transportation for our excursion. It’s not a fancy place, but was clean and had the down home kind of vibe that I prefer. Excellent location and hospitality. I’m so grateful. Thank you Maricruz! She was a Godsend.
Stayed 4 nights in Mar 2025

10/10 Excellent

Teresa

Liked: Cleanliness, room comfort

A Hidden Gem in the Heart of Old San Juan

I recently had the pleasure of staying at Hugo’s Rental, and it was truly an unforgettable experience. From the moment I arrived, I was impressed by the warm hospitality and the unbeatable location right in Plaza Colón—perfect for exploring the historic charm of Old San Juan.
Stayed 3 nights in Mar 2025

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
Absolutely phenomenal location very responsive host and the place was massive!
Stayed 1 night in Mar 2025

10/10 Excellent

Watakatiye Rajapakshe Gedara

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Lisa

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The property is a gem in the heart of the city. Fantastic location. Unfortunately, we were only able to stay one night. We would definitely stay again. Mari was easy to reach and helped with any questions we had before and during our trip.
Stayed 1 night in Mar 2025

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Clean, safe and quiet but in the middle of a historic square. Easy walking to all historic sights, restaurants, shops and local beach. Great communication with owner. Wide variety of rooms. Free, secure and convenient luggage storage through owner. Would definitely recommend and stay again!
Stayed 1 night in Mar 2025

8/10 Good

Constance

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities
The room was small but clean, quiet and comfortable. It was hard to figure out the internet since no instruction were posted and could not flush properly. Instructed not even toilet paper. Price was right and location was great! Would be nice if they had chairs in the main area to sit in down stairs and working toilets.
Stayed 1 night in Mar 2025

6/10 Okay

Lauren

Liked: Cleanliness, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Frank

Liked: Cleanliness, property conditions & facilities
We enjoyed our stay here so much. I highly recommend staying here. Great location and great rooms.
Stayed 3 nights in Mar 2025

10/10 Excellent

Steve, Jackson

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It's a great location for getting around Old San Juan. There are lots of restaurants and other entertainment. Also, the great landmarks downtown are close by and within walking distance. The hotel was very clean and neat. There are no onsite attendants but the owners own the market at the corner and were very helpful.
Stayed 1 night in Mar 2025

10/10 Excellent

Forest Tyler

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great place for a couple looking to walk around old San Juan or for anyone using the cruise terminal. Would definitely stay again.
Stayed 1 night in Mar 2025

10/10 Excellent

Connor

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The stay here was amazing. Had some hiccups getting in, but the host was responsive and quick to help. The place is very clean and quiet even by the busy Plaza Colon. Overall couldn't recommend more to stay here!
Stayed 5 nights in Mar 2025

10/10 Excellent

Akia

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Hugos place was surprisingly gorgeous. Ive stayed in a few places in PR and this time Old San Juan was a 1st. I loved the beautiful plants that adorned the walkway to the room. The property was clean and quiet. Located in the middle of Old San Juan, close to stores, restaurants and the cruise port. Hugo replied back quickly and addressed any of our concerns. This rental went smooth and effortlessly. Hugos rental is definitely recommended. You wont be dissapointed.
Stayed 1 night in Feb 2025

10/10 Excellent

Blanche

Business traveller
Liked: Cleanliness, property conditions & facilities
Hugo’s rental exceeded my expectations! I thought it was going to be just a room with a bathroom but it’s located in a beautiful Old San Juan building centrally located to everything! There is a common area for guests that has a microwave, glassware, silverware. Iron and other items you may need that are not in the room. The room itself has a small fridge. I was on the first floor in the back room and it was very quiet and couldn’t hear other guests once I was in my room. There are 15 total rooms in the building so I loved meeting the different people as they came and went about their day. You can also use the common area upstairs that has a small patio table. It’s in the absolute best location you can be in! Everything felt like it was only a 5-10 minute walk. Maricruz and her team were so accommodating and quick to respond to anything I needed. There is a little store next to this building if you need water etc. but just walk across the street and go to the bigger one. Tips if you are staying for a longer trip try to stop somewhere to get water and basics for the room before getting into Old San Juan. Bottles of water and drinks at the stores are expensive. Maricruz also told us about a more quiet little beach spot about a 10-15 minute walk which was very nice I’m a YouTuber and was filming a series about Old San Juan and will have videos of this stunning property and other travel tips -3Days3Noches
Stayed 2 nights in Mar 2025

10/10 Excellent

Catherine

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The place is beautiful. Fantastic location. We were so pleased with the stay. Very accomdating. We could go on & on.
Stayed 1 night in Feb 2025

6/10 Okay

Ana

Liked: Cleanliness, room comfort

Ok visit

No staff on site. No place to store bags although they said they would
Stayed 1 night in Mar 2025

6/10 Okay

Thomas

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Helpful hosts
Stayed 1 night in Mar 2025

10/10 Excellent

Oumarou

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
I love my stay at this property. I was with my wife and my daughter. It was close to everything so many shopping and dining option. The host is amazing so responsive. I stayed three nights for an amazing price.
Stayed 1 night in Mar 2025

10/10 Excellent

Ryan

Liked: Cleanliness, amenities, property conditions & facilities
Nice convenient stay right in Old San Juan. Awesome location!
Stayed 1 night in Feb 2025

10/10 Excellent

Jaime

Travelled with partner
Liked: Cleanliness, property conditions & facilities
We really enjoyed the location, it was in the middle of everything. Loved it! If I had something to pick on was a musty smell in the room but, I believe it was the humidity and age of the building but not enough to not recommend.
Stayed 2 nights in Mar 2025

8/10 Good

Roger

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location for shopping, restaurants, historic sites. Room and building were spotless. Nice decor, nice plants. Bed and linens were deluxe. Lovely shower with thick towels. A second bar of soap, and a shelf or something in the shower would be helpful. Would be nice to have water glasses and a coffee maker. Shower drain is slow so I was worried about a backup, but it did drain. Would happily return.
Stayed 1 night in Mar 2025

8/10 Good

sandra

Business traveller
Liked: Cleanliness, room comfort
Great place and location Had trouble getting the lock box codes which caused anxiety Did not get them before we left Everyone was super helpful Translation error Better to text than speak
Stayed 1 night in Mar 2025

10/10 Excellent

Scott

Liked: Cleanliness, property conditions & facilities
Very nice room in a perfect location. Walked to the cruise pier.
Stayed 1 night in Jan 2025