The place has a lot of potential. Unfortunately, it could use better maintenance and decor for a more aesthetically pleasing look. The rooms were clean but small. Photos are a bit deceiving. Parking is not easy. There are parking lots nearby thou for 10-15 night. Really close to everything.
Beautiful place. Awesome neighborhood/ location. Not too loud from the outside noise, but walls are thin if you don't want your inside neighbors to hear what you're up to. Comfy bed too
The property is amazing and so accommodating. The host was truly a blessing with the recommendations on what to eat for breakfast, lunch and dinner !. Truly appreciate the staff for the cleanliness, the beauty with the plants and just overall culture. Would definitely come back and recommend everyone to come back. Everything was nearby and to be honest you really didnât need a car cause you have everything within walking distance. Once again thank you for the wonderful and pleasant experience and stay đ
Hugoâs is the cutest little spot located near lots of local spots and right across from the plaza. We had a great stay here. Itâs a great location, clean, and quiet. Be warned that parking is an issue if you have a car (uber friendly) and the walls are very thin. Only reason I didnât give it 5 stars was due to communication about check in. No email was sent so I had a hard time finding it but luckily ran into another guest who directed me to where to check in.
Location was perfect. Glad we didnât have a rental car because there is no parking close by. Room was clean except there was sand in between the sheets.
The pros: conveniently located in the heart of old san juan within walking distance to some very good restaurants and a great hangout spot we visted every night we were there called moreno.
We early and was able to have our room at 1:30 which was nice.
The cons: very small rooms the tv did not work the whole stay we could hear the neighbors thruout the whole night early morning hours especially, i felt like we were a burden when we asked questions and it was me and my husbands first time coming to puerto rico so we kind of wanted to know about the area and what there was to do the lady wasnt helpful in that department and ut seemed like we were a bother to her we didnt feel welcome and nothing was explained as i thought that since it was a small hotel we would get a tour of what we were getting into when we arrived it wasnt nothing like that we walked in told our room was on the second floor given a code and told to scan a qr code for activities in the area which were slim to none and wasnt helpful so we decided to start asking locals what to do and how to get places we found out more from them than the place we were staying when i booked this room i booked it on reviews and how helpful the staff was and there is no staff there is no front desk and no they arent helpful at all..the only good thing i can say is we felt safe the room was always clean and the area had a ton of bars and restaurants and lots of shopping but dont expect to be catered to.
Had a comfortable stay with my daughter. Maricruz was in touch with me the whole time. We had everything we needed and even used the beach chairs and were provided beach towels. Definitely recommend
Excelente ubicaciĂłn y muy cĂłmodo el apartamento. Lo Ășnico es que las habitaciones no tienen gancho para colgar accesorios ni hay closet. Pero debo decir que supero mis expectativas. Lo recomiendo 100%. Esperamos volver en una futura ocasiĂłn.
We booked our room last minute, and the owners were so accommodating and quick to respond. The building was beautiful and clean and very open. Loved everything anout this! Woke up to the sun comming in the window and the castle right out side our window it was amazing. Will stay here again when we come back!