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Aparthotel

Hugo's Rental

2.0 star property
Aparthotel near Port of San Juan in San Juan

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Photo gallery for Hugo's Rental

Presidential Apartment, City View | Terrace/patio
Presidential Apartment, City View | Private kitchen
Presidential Apartment, City View | Living area
Exterior
Presidential Apartment, City View

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free WiFi

Explore the area

View in a map
200 C. de O'Donnell, San Juan, San Juan, 00901
  • Place, Port of San Juan
    ‪4 min walk‬
  • Place, Puerto Rico Convention Center
    ‪5 min drive‬
  • Place, Pan American Pier
    ‪6 min drive‬
  • Airport, San Juan (SJU-Luis Munoz Marin Intl.)
    ‪14 min drive‬

Room options

View all photos for Classic Studio

Classic Studio

Classic Studio

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Presidential Apartment, City View

Presidential Apartment, City View | Living area

Presidential Apartment, City View

  • 111 sq m
  • 3 bedrooms
  • City view
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 2 Double Beds

View all photos for Room

Free WiFi, bed sheets

Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Basic Room

Basic Room

Basic Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Room

Comfort Room

Comfort Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Room

Classic Room

Classic Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room

Standard Room

Standard Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Traditional Room

Traditional Room

Traditional Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Basic Studio, Garden View

Basic Studio, Garden View

Basic Studio, Garden View

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Studio

Comfort Studio

Comfort Studio

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Studio

Standard Studio

Standard Studio

  • Sleeps 2
  • 1 Queen Bed

View all photos for Traditional Studio

Traditional Studio

Traditional Studio

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Queen Bed

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About the area

San Juan

Old San Juan stay.A stay at this Old San Juan aparthotel places you within half a mile (1 km) of Port of San Juan and 3 miles (5 km) of Condado Beach. Distrito T-Mobile and Puerto Rico Convention Center are also within 3 miles (5 km).
View more Aparthotels in San JuanOpens in a new window

What's nearby

  • Port of San Juan - 4 min walk - 0.4 km
  • Condado Beach - 4 min drive - 3.7 km
  • Distrito T-Mobile - 4 min drive - 4.0 km
  • Puerto Rico Convention Center - 5 min drive - 4.6 km
  • Pan American Pier - 6 min drive - 4.8 km

Getting around

  • Domenech Station - 11 min drive
  • Luis Munoz Marin Intl. Airport (SJU) - 29 min drive

Restaurants

  • ‪Starbucks - ‬2 min walk
  • ‪Cafe Berlin - ‬2 min walk
  • ‪Caficultura - ‬2 min walk
  • ‪La Madre - ‬1 min walk
  • ‪Don Tako - ‬1 min walk

About this property

Hugo's Rental

Aparthotel near Port of San Juan in San Juan
Hugo's Rental offers its guests a microwave in a common area. WiFi is free in public spaces.

This San Juan aparthotel is smoke free.

  • 12 guestrooms or units
  • Storage area for luggage
  • No smoking on site
  • Microwave in a common area
Hugo's Rental offers 12 air-conditioned accommodations with slippers and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Bathrooms include showers. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

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Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Shared microwave

Bedrooms

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Laundry

  • Laundromat nearby

Comfort

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Smoking not allowed

Services and conveniences

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)
  • Luggage storage
  • Virtual front desk

Location highlights

  • In a shopping district
  • Near the airport

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 12 units
  • Bed sheets changed on request
  • Housekeeping (on request)
  • Towels (changed on request)

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 10:00 AM

Special check-in instructions

There is no front desk at this property
Guests planning to arrive outside of normal check-in hours will receive an email within 48 hours before arrival with check-in instructions and an access code; your host will greet you
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
A virtual front desk provides assistance to guests

Access methods

Access code, host will greet you

Pets

  • Pets and service animals are not allowed at Hugo's Rental

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 200
  • An effective city/local tax rate of 7.0 percent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Housekeeping fee: USD 20 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a private host, not a professional engaged in trade or business. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. No onsite parking is available. This property accepts Mastercard, Discover, debit cards, and cash.

Property Registration Number 609095100

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Hugo's Rental San Juan
Hugo's Rental Aparthotel
Hugo's Rental Aparthotel San Juan

Hugo's Rental Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 175 out of 233 reviews
Rating 8 - Good. 40 out of 233 reviews
Rating 6 - Okay. 10 out of 233 reviews
Rating 4 - Poor. 5 out of 233 reviews
Rating 2 - Terrible. 3 out of 233 reviews

9.8/10

Cleanliness

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Zoe Andarsio

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Amazing stay at Hugo’s Rental!! Will be staying here next time I’m in Puerto Rico!
Stayed 3 nights in Jun 2025

4/10 Poor

Jessica

Liked: Cleanliness, room comfort

Nice Place, Horrible Communication

Pros: The location is amazing. The ambiance inside is nice- lots of plants. The high ceilings make the room feel bigger than it is. Cons: Communication. The building and room require codes. Several days before our arrival, I received a message asking for my arrival time. I said around 3pm. The morning of, I received the exact same message. I responded 9am that we would arrive between 3-4. The message gave me the numbers of Maricruz and Anthony and it said I would receive the codes before check-in (3pm). We arrived at 3:45pm. No codes. I called Maricruz. No answer. Anthony. No answer. I texted that we had arrived and did not have codes to get in. I called both numbers again. Still no answer. My partner went across the street to the market owned by the same people. They tried to contact Maricruz. I called again. All while standing outside in the blistering heat with our luggage. I was sent to voicemail after 1 ring and that's when I was texted the codes. At 4:21. No apology. No acknowledgement that they were late, that there was any inconvenience. No offer of anything. Just...the codes.
Stayed 2 nights in Jun 2025

10/10 Excellent

Denise

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The place is a gem, right at the Plaza De Colon. The bed is comfortable and the air conditioning works great. There is a common area that allows you to make coffee and tea and microwave. It is close to some great bars and restaurants.
Stayed 2 nights in Apr 2025

10/10 Excellent

Dawson

Liked: Cleanliness, amenities, property conditions & facilities
Great stay as a Solo Traveler. Right in the perfect spot in Old San Juan. Everything you need is near by. Management and staff were very helpful.
Stayed 3 nights in Jun 2025

10/10 Excellent

redgine louis jeune

Liked: Cleanliness, amenities, property conditions & facilities
Nice property
Stayed 3 nights in Jun 2025

8/10 Good

Bradley

Liked: Cleanliness, property conditions & facilities
Wonderful location in Old San Juan! Walking distance to attractions, restaurants and shops. Basic room but clean. No windows. The courtyard was so pretty, wish there would been some chairs to sit and enjoy it.
Stayed 4 nights in Jun 2025

2/10 Terrible

Lucy Ochoa

Stayed 6 nights in Jun 2025

10/10 Excellent

Amity

Liked: Cleanliness, room comfort

Great stay!

Excellent location, very clean, comfy bed, cold AC, good communication. Would definitely stay again!
Stayed 1 night in Jun 2025

10/10 Excellent

Rocio

Liked: Cleanliness, amenities, property conditions & facilities
Great place
Stayed 3 nights in Jun 2025

10/10 Excellent

Renso

Liked: Cleanliness, amenities, property conditions & facilities
Great property that is close to everything you could want to do in the area.
Stayed 5 nights in Jun 2025

6/10 Okay

Leny

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We loved that everything was near by and parking was affordable and easy. It was clean and we had great communication with the host. A must try around the corner is Sofia's Italian Steakhouse, their food was delicious. The only thing was that the bed was terribly uncomfortable.
Stayed 4 nights in May 2025

10/10 Excellent

Brian

Liked: Cleanliness, room comfort
Slight hiccup with communicating door codes. Besides that it was great. Better hot water than the other hotel we stayed in. Right in the heart of old San Juan. Perfect for a couple nights before/after flights or cruises.
Stayed 1 night in May 2025

10/10 Excellent

Judith

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was a very nice place and it was in great spot of the coty
Stayed 4 nights in Apr 2025

8/10 Good

Araya

Liked: Cleanliness, property conditions & facilities
great location. terrible bed
Stayed 3 nights in May 2025

10/10 Excellent

cynthia

Liked: Cleanliness, room comfort
Easy check in process. Great location. Host was very responsive.
Stayed 1 night in May 2025

10/10 Excellent

Carlos

Liked: Cleanliness, amenities, property conditions & facilities
Love the place, best location, supper easy to move around its just awesome, i travel a lot and have to say is one of the best rooms I’ve stayed. Going to be back for sure. 10/10
Stayed 1 night in May 2025

10/10 Excellent

Kristy, Alvin

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Cute place and great location. They were very helpful with storing our bags outside of check in and check out times. Would stay again.
Stayed 1 night in Apr 2025

10/10 Excellent

Melissa

Travelled with partner
Liked: Cleanliness, property conditions & facilities
This place was perfect! I wanted to experience Old San Juan and this place was the perfect location. You literally step on to the bustling street to wonderful experience. The bed was comfortable and the ac was heavenly. There is a small fridge in the room for cool drinks. We stayed 2 nights, which was perfect for us. There is a parking garage just a few blocks away. We were able to see the sights and experience the night life. There room is odd, it had no windows but that let us sleep late without any morning light. It was narrow with a high ceiling. For a country girl, it was an urban adventure. No patio but a cute courtyard in the community space. Just what I was looking for in this experience that was different from my usual. Communication was great. We had entry codes and wifi information early, so easy to get in and settled easily. Highly recommend for this type of adventure, so quiet but steps from everything you want from Ols San Juan. It was exactly the experience I was looking for in Old San Juan.
Stayed 2 nights in May 2025

10/10 Excellent

Robert William Quinn

Stayed 2 nights in May 2025

10/10 Excellent

Ha Uyen

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Hugo’s location is superb, walkable in Old San Juan anywhere. Communication with property manager/owner was very prompt. Easy self check-in/out. My only complaint is that there were sands/something on the bed and towels when we arrived, which later found out to be likely from the ceiling. Hugo staff came in to change the sheets and replaced towels as requested very promptly. I was very pleased with this stay and would highly recommend Hugo and would definitely return. Bonus, paid parking garages are also within a few minutes walk. Very convenient!
Stayed 4 nights in May 2025

10/10 Excellent

Madonna

Stayed 1 night in May 2025

10/10 Excellent

James

Liked: Cleanliness, property conditions & facilities
Great place!
Stayed 1 night in May 2025

10/10 Excellent

Melody

Stayed 1 night in May 2025

10/10 Excellent

Hassan

Liked: Cleanliness, amenities, property conditions & facilities
Great location and easy communication
Stayed 1 night in Apr 2025

8/10 Good

Alby

Liked: Cleanliness, room comfort
Todo bien en general Deben añadir cafertera y servicio en el area donde esta el microhondas
Stayed 1 night in May 2025