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4.5 out of 5

"On site parking for a fee. Easy walk to the beach. Front door always locked, so check in was confusing. If no one is at the desk, you are stuck outsid ... " More

By a verified traveller on Mon 18 Mar 2024

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Hotel Description

3.5-star Mediterranean hotel near Museo de Arte de Puerto Rico

City center stay

Your stay at this Santurce hotel places you within 3 miles (5 km) of Museo de Arte de Puerto Rico and Jose Miguel Agrelot Coliseum. Puerto Rico Convention Center and Pan American Pier are also within 3 miles (5 km).

Renovated in 2019

This hotel features free WiFi in public areas, concierge services, and valet parking. Business travelers can take advantage of the 24-hour business center. A terrace, a garden, and express check-out are also on offer.

Basic Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
CA $369* Per night/room 1 Apr. - 2 Apr.

Comfort Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Double Room

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Standard Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

City Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Deluxe Suite

Bed Count 1 King Bed Maximum Occupancy 6 Max

Trópica Beach Hotel ratings based on 11 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Trópica Beach Hotel

Everyone (5) Couples (2) Family (4)
5 out of 5
On site parking for a fee. Easy walk to the beach. Front door always locked, so check in was confusing. If no one is at the desk, you are stuck outside.

Posted by on 18 Mar. 2024

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5 out of 5
The property was clean, modern, and close to a lot i.e beach, cafes, and tourist areas like old San Juan.

Posted by on 15 Jul. 2022

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Comment from Hotel Management

28 Jul. 2022 by Tropica Beach Hotel

Dear Nivioska, It was a pleasure to host you. We greatly appreciate your comments in regards to decor and cleanliness. We look forward to welcoming you back to Tropica Beach Hotel in the near future.

5 out of 5

Posted by , from ALEXANDRIA on 20 Feb. 2022

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Comment from Hotel Management

11 Feb. 2023 by Tropica Beach Hotel team

Dear Michael,Thank you for choosing Trópica Beach Hotel. We appreciate your feedback. We hope to have you back soon and often!

5 out of 5

Posted by on 27 May 2021

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Comment from Hotel Management

27 Jun. 2021 by Anite Casas

Dear Guest, Thank you for allowing Trópica Beach Hotel to form part of your recent visit to San Juan's trendiest part of town. We hope to have you back soon and often! #keepittropica Warm Regards, Anite Casas, General Manager Trópica Beach Hotel

4 out of 5
Very clean hotel. The restaurant on the property was really good. Very cute hotel. Rooms are small but just right for 1 person. Also there aren’t any closets just a garment rack. Close to restaurants and bars.

Posted by on 3 May 2021

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2 out of 5
Staff was very friendly and helpful but rooms are tiny, clothes rack instead of closet, incredibly noisy from other rooms and outside. Austere furnishings. Won’t return

Posted by on 9 Apr. 2021

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Comment from Hotel Management

22 Apr. 2021 by Anite Casas

Dear Guest, Thank you for allowing Trópica Beach Hotel to form part of your recent visit to San Juan's trendiest part of town. Needless to say, it was a pleasure to host you. We are very sorry to read that you did not enjoy your stay with us and that the room you chose was not to your liking. We hope that other potential guests may use your experience to select better and more comfortable room types that will suite their needs accordingly. The Trópica Family is dedicated to making sure that our guests enjoy every moment of their stay with us and we are extremely willing and able to resolve and prevent any issues that may affect your stay with us. We are sorry that none of these issues were not brought to our attention and that we were unable to resolve these problems once they occurred. Again, thank you for choosing Trópica Beach Hotel and we hope you will give us the opportunity of hosting you again in the future. Please contact us directly as we would love to make it up to you. #keepittropica Warm Regards, Anite Casas General Manager Trópica Beach Hotel

5 out of 5
Absolutely loved my stay here. It's clean, new, and walking distance to the beach. And the staff is extremely accommodating and friendly, especially Franklin!

Posted by on 10 Mar. 2021

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Comment from Hotel Management

13 Mar. 2021 by Franklin Rivera

Dear Guest, Thank you for allowing Trópica Beach Hotel to form part of your recent visit to San Juan's trendiest part of town. Needless to say, it was a pleasure to host you. We appreciate your comments and we hope to have you back soon and often! #keepittropica Warm Regards, Franklin Rivera General Manager Trópica Beach Hotel

5 out of 5
Great place to stay, super clean , friendly staff and very Modern looks .

Posted by , from Texas on 5 Oct. 2020

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Comment from Hotel Management

5 Oct. 2020 by Franklin Rivera

Dear Eduardo, Thank you for allowing Trópica Beach Hotel to form part of your recent visit to San Juan's trendiest part of town. Needless to say, it was a pleasure to host you. We greatly appreciate your kind remarks in regards to our staff, cleanliness and property. The Trópica Family is dedicated to making you feel not only at home but even more comfortable and we are delighted to read that we were able to exceed your expectations. Again, thank you for choosing Trópica Beach Hotel. We hope to have you back soon and often! #keepittropica Warm Regards, Franklin Rivera General Manager Trópica Beach Hotel

4 out of 5
Very boutique! Beautiful decor and nicely done! Staff went above and beyond to make us feel welcomed! My only complaint is on the room. The AC, cooling unit, did not work very well. Also the ceilings were stained above our bed. It was very humid in the room after taking showers. There was no ventilation for the bathroom so all the moisture from the showers stayed in the room. We will definitely be back, it was a great visit and a great area to stay in!!

Posted by on 2 Mar. 2020

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Comment from Hotel Management

4 Mar. 2020 by Franklin Rivera

Dear Guest, Thank you for allowing Trópica Beach Hotel to form part of your recent visit to San Juan's trendiest part of town. Needless to say, it was a pleasure to host you. We greatly appreciate your kind remarks in regards to our staff and decor. We truly believe in creating unique and wonderful experiences for our guests to enjoy. We have verified the AC issues that you mentioned and it seems their was some confusion in regards to how to work the AC remote control in order for the unit to cool. We have also taken care of the ceiling and will be finding a way of preventing moisture from the shower to impact future guests' experiences. Again, thank you for choosing Trópica Beach Hotel and for sharing your experience. We hope to have you back and have your next stay with us be a 5 out of 5! #keepittropica Warm Regards, Franklin Rivera General Manager Trópica Beach Hotel

5 out of 5

Posted by on 20 Jan. 2020

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Comment from Hotel Management

20 Jan. 2020 by Franklin Rivera

Dear guest, Thank you for allowing Trópica Beach Hotel to form part of your recent visit to San Juan's trendiest part of town. Needless to say, it was a pleasure to host you. #keepittropica Warm Regards, Franklin Rivera General Manager Trópica Beach Hotel

Property Features

A computer station is on site and WiFi is free in public spaces. A 24-hour business center, a meeting room, and coworking spaces are available. A terrace, a vending machine, and a garden are also featured at the business-friendly Trópica Beach Hotel. For a fee, parking is available. A complete renovation of Trópica Beach Hotel was completed in August 2019. This 3.5-star San Juan hotel is smoke free.

  • 35 guestrooms or units
  • 3 levels
  • 3 buildings
  • Towels for the beach
  • Business center (24 hours)
  • Coffee in lobby
  • Front desk (limited hours)
  • Express check-out
  • Storage area for luggage
  • Concierge
  • Terrace
  • Garden
  • No smoking on site
  • Microwave in a common area
  • Water dispenser
  • 1 conference room

Family Friendly Amenities

  • Family property
  • Free WiFi

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Trópica Beach Hotel offers 35 air-conditioned accommodations with designer toiletries and hair dryers. These individually decorated and furnished accommodations include desks. Pillowtop beds feature premium bedding. 43-inch Smart televisions come with digital channels and Netflix. Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Hypo-allergenic bedding and hair dryers can be requested. Housekeeping is provided daily.

  • Pillowtop beds
  • Smart television
  • Digital channels
  • Netflix
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower
  • Housekeeping (daily)
  • Hair dryer
  • Designer toiletries
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Minimum check-in age is: 21
  • Check-in time ends at midnight

Special check-in instructions:

The front desk is open daily from 7:30 AM - midnight. This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival. At check-in, guests must provide either a negative Antigen COVID-19 test result or a record of full COVID-19 vaccination. The negative COVID-19 test result requirement applies to all guests aged 18 and up, and test must have been administered no more than 72 hours prior to check-in. COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete vaccination at least 1 days prior to check-in.

The front desk at this property is open daily from 7:30 AM - midnight.
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 9 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 35 per pet, per night
  • Only dogs are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. Contactless check-out is available. At check-in, guests must provide either a negative Antigen COVID-19 test result or a record of full COVID-19 vaccination. The negative COVID-19 test result requirement applies to all guests aged 18 and up, and the test must have been administered no more than 72 hours prior to check-in. COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete vaccination at least 1 days prior to check-in.

  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • No elevators
  • Children stay free
  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • One child stays free
  • Front desk opens daily at 7:30 AM
  • Front desk closes daily at midnight
  • Guests will receive an email with special check-in instructions
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • Security system
  • Children stay free 9
  • Guest will receive an email before arrival 24 hours
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • No gap period between guest stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities onsite
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Property follows sanitization practices of COVID-19 Guidelines (CDC)
  • Property follows sanitization practices of COVID-19 Guidelines (WHO)
  • Guests must provide health documentation
  • Guests must provide a negative COVID-19 test result
  • Guests must provide proof of COVID-19 vaccination
  • Negative COVID-19 test result must be of specific type(s): Antigen
  • Negative COVID-19 test result must have been issued within a specific period before check-in: 72 hours
  • Minimum age for negative COVID-19 test result requirement: 18
  • Minimum age for proof of COVID-19 vaccination requirement: 18
  • COVID-19 vaccine must have been received a minimum number of days before check-in: 1
  • Property does not offer onsite COVID-19 testing

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self parking fee: USD 20 per day (in/out privileges)
  • Valet parking fee: USD 20 per day (in/out privileges)
  • Pet fee: USD 35 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Trópica Beach Hotel Hotel
  • Trópica Beach Hotel San Juan
  • Trópica Beach Hotel Hotel San Juan

You should know

  • One child 9 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.