Note fondée sur 870 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
4,2 sur 5
86 % des clients le recommandent
4,4 Propreté de la chambre
4,3 Service et personnel
4,5 Confort de la chambre
4,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
5 sur 5
par un voyageur de LAKEWOOD

Publié le 8 avr. 2024
Commentaires de Gestion de l’hôtel
25 mai 2024 par Karen Martinez, Gestion de l’hôtel
Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future.
4 sur 5
par un voyageur

Publié le 15 mars 2024 sur Hotels
Our fridge in the room leaked and I reported twice and did not get a response. We used our towels to mop up the water. After two days, they came in and cleaned it up. The sheets had stains on it as well as strands of hair. The bathroom was clean and fresh. The room smelled clean and the floors were not gross.
Commentaires de Gestion de l’hôtel
15 mars 2024 par Karen Martinez, Gestion de l’hôtel
Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future.
3 sur 5
par un voyageur

Publié le 15 mars 2024 sur Hotels
Great hotel.. but i got a room with two beds and a sofa bed .. and they probably should replace the sofa more often since it wasn't comfortable to sleep in.. other than that its a great hotel with breakfast.
Commentaires de Gestion de l’hôtel
15 mars 2024 par Karen Martinez, Gestion de l’hôtel
Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future.
5 sur 5
par un voyageur

Publié le 13 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
13 mars 2024 par Karen Martinez, Gestion de l’hôtel
Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future.
2 sur 5
par un voyageur

Publié le 12 mars 2024 sur Expedia
The rooms are too small. The lobby furniture is not comfortable.
Commentaires de Gestion de l’hôtel
12 mars 2024 par Karen Martinez, Gestion de l’hôtel
Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I greatly appreciate your comments about aspects of the room and the furniture not being comfortable.
5 sur 5
par un voyageur

Great Stay

Publié le 11 mars 2024 sur Hotels
The hotel was in a great spot. Check in was quick and staff was so friendly. Breakfast was good
Commentaires de Gestion de l’hôtel
11 mars 2024 par Karen Martinez, Gestion de l’hôtel
Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future.
1 sur 5
par un voyageur

Publié le 4 mars 2024 sur Expedia
Pésimo en cuanto a limpieza, las habitaciones muy sucias, baño manchado, cucaracha debajo del refri, sofá con moho y chinches, no hacían la limpieza diaria, al reportar de todos modos nadie hacía nada, pésimo en general
Commentaires de Gestion de l’hôtel
4 mars 2024 par Karen Martinez, Gestion de l’hôtel
Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I greatly appreciate your comments about aspects of the room. I will be speaking with my housekeeping team.
4 sur 5
par un voyageur

Publié le 21 févr. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
25 mars 2024 par Karen Martinez, Gestion de l’hôtel
Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future.
4 sur 5
par un voyageur

Publié le 18 févr. 2024 sur Expedia
good location
Commentaires de Gestion de l’hôtel
19 févr. 2024 par Karen Martinez, Gestion de l’hôtel
Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future.
5 sur 5
par un voyageur

Business trip

Publié le 15 févr. 2024 sur Hotels
It was perfect for my business trip near the Hospital.
Commentaires de Gestion de l’hôtel
15 févr. 2024 par Karen Martinez, Gestion de l’hôtel
Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future.