Note fondée sur 824 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,1 Propreté de la chambre
4,0 Service et personnel
4,1 Confort de la chambre
4,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Des + et un bémol
Publié le 19 août 2022 sur HotelsBon hôtel, bon déjeuner, mais le gros bémol est qu’il y a des frais extra pour l’utilisation du stationnement de l’hôtel.
Commentaires de Gestion de l’hôtel
19 août 2022 par management, Gestion de l’hôtel
Cher Jean-Philippe,Nous vous apprécions en tant qu'invité et vous remercions d'avoir pris le temps de remplir notre sondage en ligne. Nous nous efforçons toujours d'améliorer votre expérience et nous apprécions votre temps. Le Holiday Inn Express, Santa Cruz, utilise vos commentaires pour ajuster notre service et nos équipements afin d'améliorer l'expérience de nos clients et avec votre aide, nous espérons le faire. Encore merci d'avoir pris de votre temps pour remplir le sondage.Sincèrement,La gestion
par un voyageur de Irvine
Publié le 15 juin 2024
Parking lot is secure but the spaces are tight.
par un voyageur
Publié le 26 mai 2024
par un voyageur
Publié le 6 avr. 2024
My checkin was at 3 but my room was not ready and was told twice to wait another 15-20 minutes. Then when we finally chose to downgrade the room because it still wasn’t ready, the room we got wasn’t that clean. The bathroom floor was dirty and the bathroom itself was dirty. The rooms need an upgrade and better cleaning/staff for what they charge. I give this place a 1.5 star.
Commentaires de Gestion de l’hôtel
9 avr. 2024 par management, Gestion de l’hôtel
Dear Valued Guest.I would like to apologize for the experience you encountered during your stay. We value you as a guest and thank you for taking the time to fill out our online survey. We always strive to improve your experience and we appreciate your time. The Holiday Inn Express, Santa Cruz, uses your feedback to adjust our service and amenities to improve our guest experience and with your help, we hope to do so. Again thank you for taking your time filling out the survey.Sincerely,Management
par un voyageur
Publié le 16 mars 2024 sur Expedia
It was a nice place
Commentaires de Gestion de l’hôtel
22 mars 2024 par management, Gestion de l’hôtel
Dear Valued Guest.We value you as a guest and thank you for taking the time to fill out our online survey. We always strive to improve your experience and we appreciate your time. The Holiday Inn Express, Santa Cruz, uses your feedback to adjust our service and amenities to improve our guest experience and with your help, we hope to do so. Again thank you for taking your time filling out the survey.Sincerely,Management
par un voyageur
Holiday inn express
Publié le 15 mars 2024 sur HotelsMy stay was convenient and fine.
Commentaires de Gestion de l’hôtel
22 mars 2024 par management, Gestion de l’hôtel
Dear Valued Guest.We value you as a guest and thank you for taking the time to fill out our online survey. We always strive to improve your experience and we appreciate your time. The Holiday Inn Express, Santa Cruz, uses your feedback to adjust our service and amenities to improve our guest experience and with your help, we hope to do so. Again thank you for taking your time filling out the survey.Sincerely,Management
par un voyageur
Publié le 14 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
15 mars 2024 par management, Gestion de l’hôtel
Dear Valued Guest.We value you as a guest and thank you for taking the time to fill out our online survey. We always strive to improve your experience and we appreciate your time. The Holiday Inn Express, Santa Cruz, uses your feedback to adjust our service and amenities to improve our guest experience and with your help, we hope to do so. Again thank you for taking your time filling out the survey.Sincerely,Management
par un voyageur
Publié le 14 mars 2024 sur Expedia
Decent breakfast, plenty of pay parking on site, comfortable room, convenient location.
Commentaires de Gestion de l’hôtel
22 mars 2024 par management, Gestion de l’hôtel
Dear Valued Guest.We value you as a guest and thank you for taking the time to fill out our online survey. We always strive to improve your experience and we appreciate your time. The Holiday Inn Express, Santa Cruz, uses your feedback to adjust our service and amenities to improve our guest experience and with your help, we hope to do so. Again thank you for taking your time filling out the survey.Sincerely,Management
par un voyageur
Publié le 11 mars 2024 sur Expedia
Nice and clean
Commentaires de Gestion de l’hôtel
15 mars 2024 par management, Gestion de l’hôtel
Dear Valued Guest.We value you as a guest and thank you for taking the time to fill out our online survey. We always strive to improve your experience and we appreciate your time. The Holiday Inn Express, Santa Cruz, uses your feedback to adjust our service and amenities to improve our guest experience and with your help, we hope to do so. Again thank you for taking your time filling out the survey.Sincerely,Management
par un voyageur
Publié le 11 mars 2024 sur Expedia
The no refund policy is extreme
Commentaires de Gestion de l’hôtel
15 mars 2024 par management, Gestion de l’hôtel
Dear Valued Guest.I would like to apologize for the experience you encountered during your stay. We value you as a guest and thank you for taking the time to fill out our online survey. We always strive to improve your experience and we appreciate your time. The Holiday Inn Express, Santa Cruz, uses your feedback to adjust our service and amenities to improve our guest experience and with your help, we hope to do so. Again thank you for taking your time filling out the survey.Sincerely,Management
