Note fondée sur 931 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,2 Propreté de la chambre
4,3 Service et personnel
4,2 Confort de la chambre
4,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 26 juin 2022 sur Expedia
Le personnel est accueillant et l’hôtel est très tranquille
Commentaires de Gestion de l’hôtel
26 juin 2022 par Manager, Gestion de l’hôtel
Hello Simon-Pierre,
Thank you for taking the time to share your comments regarding our hotel. On behalf of our entire staff, we thank you for choosing to stay with us and we hope you will give us a chance to serve you again.
par un voyageur de chambery
Publié le 26 sept. 2018 sur Expedia
Très bon hôtel, situé sur une grande artère, avec des restaurants autour.
La chambre était très bien, notre seule déception a été d’être logés au sous-sol et d’avoir un flacon de crème vide.
Pour une nuit nous n’avons pas réclamé, mais nous ne reviendrons pas.
Commentaires de Gestion de l’hôtel
30 sept. 2018 par Guest Relationship Manager, Gestion de l’hôtel
Dear Nadia,
Thank you very much for staying with us!
We are happy to hear that our services and location made your stay so memorable. We appreciate you taking the time to share your experience and hope to see you soon again.
par un voyageur
Hôtel correct,
Publié le 1 sept. 2018 sur Expedia
Pour : Belle et grande piscine, jacuzzi
Grande chambre
Contre : Accueil plus aimable du personnel.
Emplacement : Le long d'un immense boulevard de plusieurs kilomètres.
A proximité, autres hôtels et restaurants, bon Applebee tout près.
Hôtel de chaîne avec bon confort, rapport qualité prix correct vu les prix élevés à Santa Fe.
Situé sur un grand boulevard qui mène tout droit au centre ville de Santa Fe en quelques kilomètres.
Accueil impersonnel, voir non professionnel et indifférent lorsqu'on leur a dit qu'on ne pouvait pas faire marcher le lave linge. personne ne voulait venir nous aider alors qu'ils étaient plusieurs à l' accueil.
Grande chambre pour 4 au rez de chaussée, donnant sur l'arrière, calme mais sombre. Climatisation très bruyante, micro ondes, frigo.
Grande piscine intérieure avec jacuzzi, propre, serviettes à disposition.
Salle du petit déjeuner trop petite à l'heure de pointe où beaucoup de monde s'y rend.
Commentaires de Gestion de l’hôtel
14 sept. 2018 par Guest Relations Manager, Gestion de l’hôtel
Dear guest,
Thank you for taking the time in reviewing your recent stay here at our hotel.
We apologize if you were not pleased with your overall experience. We assure you that we will look into the rating you posted and will address accordingly. Please don't hesitate to contact the team at the hotel and we would only be more than happy to assist. We hope to see you again soon.
par Fabienne de Perpignan
Publié le 12 févr. 2016 sur Hotels
Hotel propre à cinq minutes du centre de Santa Fe .
Je recommande .
par un voyageur
Publié le 13 mai 2024
Wonderful people operating this hotel!
Commentaires de Gestion de l’hôtel
15 mai 2024 par Guest Relations Management, Gestion de l’hôtel
Dear Kristina, We're thrilled to hear you had such a positive experience with our team during your stay! Our staff takes great pride in ensuring our guests feel welcomed and well taken care of throughout their visit. Thank you for recognizing their hard work and dedication. We look forward to welcoming you back for another wonderful stay in the future! If there's anything we can do to make your next visit even better, please don't hesitate to let us know. Safe travels until we meet again!
par un voyageur
Publié le 21 mars 2024
Front desk lady was very polite and helpful. We asked if she can do her best to not put us by an elevator or pool area (we learned the hard way. Very loud and couldn’t sleep). She was able to do that for us. Clean hotel. Great area to drive for shopping and dining.
Commentaires de Gestion de l’hôtel
21 mars 2024 par Guest Relations Management, Gestion de l’hôtel
Hi AnnMarie!It's wonderful to hear that your experience with our front desk staff was so positive! We strive to provide exceptional service, and I'm delighted that our team member was able to accommodate your request with such courtesy and efficiency. We understand the importance of a good night's sleep, and I'm glad we could ensure a peaceful environment for you. Thank you for acknowledging the cleanliness of our hotel; maintaining a pristine atmosphere is a top priority for us. We're also thrilled that you enjoyed the convenient location, with plenty of shopping and dining options nearby. Your feedback is truly appreciated, and we hope to welcome you back for another enjoyable stay in the future!
par un voyageur
Publié le 18 mars 2024 sur Expedia
Commentaires de Gestion de l’hôtel
19 mars 2024 par Guest Relations Management, Gestion de l’hôtel
Dear Keran,Thank you for taking the time to share your rating with us. While we're glad to see you had an overall positive experience, we noticed that there wasn't a specific comment provided. We value your feedback and would love to hear more about your stay to ensure we continue to meet your expectations. Whether it's something that exceeded your expectations or an area where we could improve, your insights are invaluable to us. We hope to welcome you back soon for an even better experience.
par un voyageur
Publié le 17 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
18 mars 2024 par Guest Relations Management, Gestion de l’hôtel
Hi Paul!It makes us happy to hear that you gave your time with us an 8 out of 10. We respect how brief you were, but we'd love to hear more about what made your stay special. We always try to go above and beyond, so any extra feedback you can give will help us keep improving our services and make sure every person leaves happy. We look forward to having you back soon for another great stay!
par un voyageur
Publié le 16 mars 2024 sur Expedia
Nice staff and clean rooms.
Commentaires de Gestion de l’hôtel
19 mars 2024 par Manager, Gestion de l’hôtel
Hello Jillian,We're pleased to hear you found our staff friendly and enjoyed our clean rooms. Your feedback is valuable to us for future improvements. Thank you for choosing to stay with us.
par un voyageur
Publié le 16 mars 2024 sur Expedia
Commentaires de Gestion de l’hôtel
18 mars 2024 par Manager, Gestion de l’hôtel
Hello Sarah,We are joyful to hear that you had a wonderful experience at our hotel! We appreciate your kind words and hope to welcome you back soon for another amazing stay.
