Ratings based on 445 Guest Reviews
Hear it directly from our travellers
4.3 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.2 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Feb. 8, 2024 on Expedia
The hotel had construction during our stay, including on the weekend with the loud grinding and banging noise by swimming pool and the beach where most people were trying to relax. And the smell of burning metal. It was horrible to have to deal with it especially when we were on vacation. There was no posting about the construction on the website when we booked it.
Comment from Hotel Management
Mar. 20, 2024 by Annie, Hotel Management
Thank you for bringing this matter to our attention. We are sorry that your experience at our hotel did not meet your expectations, and we would like to apologize for the inconvenience caused. Please be inform you that any comments will pass to our management team to consider and improve our future service. Hope to have a chance to welcome you next time again.
by A traveller
Great stay
Posted Jan. 26, 2024 on HotelsLovely place with excellent staff. Breakfast is really good. Amazing location. No complaints.
Comment from Hotel Management
Mar. 20, 2024 by Annie, Hotel Management
Thank you for your kindly review. We are very happy to heard that you are enjoy to stay with us. Hope to have a chance to welcome you again.
by A traveller
Posted Dec. 27, 2023 on Hotels
Comment from Hotel Management
Jan. 9, 2024 by Annie, Hotel Management
Thank you for your kindly review. We are very happy to heard that you are enjoy to stay with us. Hope to have a chance to welcome you again.
by A traveller
Posted Nov. 23, 2023 on Expedia
Comment from Hotel Management
Dec. 22, 2023 by Annie, Hotel Management
Thank you for your kindly review.We hope that you had enjoy staying with us.Look forward to welcome you again.
by A traveller
Posted Nov. 20, 2023 on Expedia
Comment from Hotel Management
Nov. 29, 2023 by Annie, Hotel Management
Thank you for your kind review.
by A traveller
Posted Nov. 9, 2023 on Expedia
We just spent a week at Idyllic and had a wonderful time. The gardens are wonderfully landscaped with 2 pools to choose from. We had a room on the second floor looking towards reception. The one drawback is that none of the rooms have privacy/sheer curtains, so you are stuck either having blockout curtains drawn all day or having everyone looking in on you. The bed was on the hard side for us, pillows also firm and high. The hotel is right at one end of sunrise beach which means you don’t have all the long tail boats parked right in front of you, although it’s a coral beach so it can be rough on your feet. The snorkelling off the house reef is one of the best ones we’ve seen.
Breakfast buffet was decent. The selection is not huge, but a lot of the hot items are changed daily. There is a lovely chicken noodle bar and also roti station.
The wifi was pretty patchy and slow throughout the property. Staff are polite and courteous, we had an issue with very noisy neighbours and asked to change rooms the next morning which was done promptly with no questions. There is a bit of reno going on throughout, so lounging by the beach will be quite noisey, it looks like they should be done by Xmas. There is only 1 shuttle a day at 6pm to walking street, but it’s literally 5 minutes on foot to reach the top of the section.
Comment from Hotel Management
Nov. 13, 2023 by Annie, Hotel Management
Thank you for your very kind comment. We are very happy to hear that you had enjoy your stay with us and please be inform you that any comments will pass to our management team to consider and improve our future service. Hope to have a chance to welcome you next time again.
by A traveller
Posted Oct. 25, 2023 on Expedia
Overall is good but just water heater doesnt get hot sometimes, need wait for very long only hv hot water
Comment from Hotel Management
Oct. 30, 2023 by Annie, Hotel Management
Thank you for your very kind comment. We are very happy to hear that you had enjoy your stay with us and please be inform you that any comments will pass to our management team to consider and improve our future service. Hope to have a chance to welcome you next time again.
by A traveller
Posted Oct. 6, 2023 on Expedia
Comment from Hotel Management
Oct. 30, 2023 by Annie, Hotel Management
Thank you for your kindly review. We are very happy to heard that you are enjoy to stay with us. Hope to have a chance to welcome you again.
by A traveller
Posted Sep. 14, 2023 on Expedia
Perfect property. Great location and every one was so nice and helpful. No complaints at all.
Comment from Hotel Management
Sep. 19, 2023 by Annie, Hotel Management
Thank you for your very kind review.We are very happy to heard that you had a great experience during staying with us.Hope to see you again.
by A traveller
Posted May 14, 2023 on Expedia
We had an amazing time at the Idyllic Concept Resort. The resort is a true jewel on the paradise island of Koh Lipe. Breakfast was wonderful, the room just perfect and the staff outstanding! Special thanks to Khun Oon, Khun Kaison, Khun Nii and the GM!
Comment from Hotel Management
May 19, 2023 by Annie, Hotel Management
Thank you for your kindly review. We are very happy to heard that you are enjoy to stay with us and had a great experience. Hope to have a chance to welcome you again.
