Note fondée sur 58 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,7 Propreté de la chambre
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
great stay
Publié le 3 juin 2024 sur HomeAwayover all great experience
par un voyageur
Marvelous!
Publié le 17 mai 2024 sur HomeAwaySmash hit! Wonderful home with accurate listing information. Exceptional, picturesque views in a peaceful and friendly West Sedona neighborhood. Very clean- clean that 4 very picky people couldn’t find a thing to complain about. Will 100% recommend and be staying at again!!!
par un voyageur
Quiet location
Publié le 30 avr. 2024 sur HomeAwayGreat property and great location. Quiet and comfortable.
par un voyageur
Quick Sedona Visit
Publié le 19 avr. 2024 sur HomeAwayReally enjoyed our quick visit to Sedona and stay! House was in a great location. Quiet neighborhood, clean and spacious. Back patio was the icing on the cake with the view of the rocks!! Washer/dryer was nice. Beds comfortable. Hallway bathtub was slow to drain, but was nothing concerning. Also asked property manager about a fire and said no burn ban right now, but we didn't have a fire anyways. Was sad to only stay a short 2 nights and can't wait to return!
par un voyageur
Great Sedona house and location
Publié le 12 avr. 2024 sur HomeAwayThis house served all our needs for our trip. Nice quiet neighborhood, GREAT views of the red rocks from outside area, close to trailheads and restaurants! Seemed to be well stocked house. We just had to buy a few items like kitchen bags, Kleenex, dishwasher tabs n paper towels. Easy check in n rental group very accommodating and easy to work with. Would recommend this house to others.
par un voyageur
Nice Place!
Publié le 24 mars 2024 sur HomeAwayWe had a great stay. The house was very nice and the location fantastic!! We were able to walk to a hiking trail, which was awesome!
par un voyageur
Good but could have been better
Publié le 1 janv. 2024 sur HomeAwayOverall good property at great location.
Several family members got allergies most likely due to pet s staying before us. One of the cough cushions was chewed up.
Temperature control was erratic and shower water gets cold if showering simultaneously in both bathrooms.
A portable fan would have been nice as only master bedroom has a fan.
Commentaires de Gestion de l’hôtel
17 janv. 2024 par VrboOwner, Gestion de l’hôtel
Owner's Response: "Thank you for sharing your feedback. We sincerely apologize for any inconvenience you faced during your stay. Our NO PETS policy is strictly enforced, and if there is any damage to a couch cushion, it indicates a violation of this policy by a previous guest. Rest assured, we are actively working to identify and address this issue.
In response to your concerns about temperature control and the water heater, we want to inform you that the Nest unit has been reset, and we are thoroughly investigating to ensure its smooth operation. Similarly, we are addressing the water heater situation to provide a more comfortable experience for our guests. Your concerns are of the utmost importance to us, and we appreciate your patience.
To make amends for the inconvenience you encountered, we have collaborated with Evolve to offer you a partial refund. Your satisfaction is our priority, and we are committed to resolving these issues promptly. Thank you for bringing them to our attention, and we hope to have the opportunity to exceed your expectations in the future."
par un voyageur
Average
Publié le 13 déc. 2023 sur HomeAwayThe property was overgrown, front deck in poor condition and the patio furniture was covered up with a faded and torn tarp. Not a great look for your first impression. You have to stage your showers because the hot water heater can’t handle two showers at once. The bathtub fills with dirty water when showering. The drain has issues and they know about it evidenced by all the Draino bottles. They do tell you about this after you’ve paid. When I contacted the manager about that she responded that this info is in the listing. No…it is not. I did a screen shot of the listing. Not there. They also mention that you can’t use the fireplace in the bedroom and it is possible that the gas fireplace will run out of gas and if so, too bad. The wrong WiFi password was included in the instruction book in house. It took nearly a day to get the correct information. The house was okay, but it was definitely overpriced for what it is.
Commentaires de Gestion de l’hôtel
12 janv. 2024 par VrboOwner, Gestion de l’hôtel
Hi Michael, we want our guests to rest easy when they stay with us, and we apologize if you experienced some issues during your trip. We followed up with the homeowner after reading your feedback, and they wanted to share the following:- The WIFI was inspected after your departure and is fully functional. We do apologize that you were not able to get connected upon your arrival. Thank you for reaching out during your stay about operating the WIFI. - We were happy to help you troubleshoot so that you could enjoy the home. We do understand that these amenities play a large role when guests book a property.- We’ve updated our listing to share a note about the maintenance issues we are working on quickly resolving. We do apologize that you were uncomfortable during your stay. - We try our best to provide a great environment for guests, but sometimes external factors are simply out of our control. - We also do our best to keep the outdoor area clean and looking nice, however, it’s certainly possible for the weather to have an effect on the outdoor area once our landscaping crew has left. - We have recently had the patio cleaned and the tarp has been removed. Thank you for bringing this to our attention.- While we do regret our home was not up to your expectations, we’re happy to share that no issues were reported by our most recent guests. - We truly go above and beyond for our guests and are confident that future guests will have a wonderful stay!
par un voyageur
Perfect spot in Sedona
Publié le 31 juill. 2023 sur HomeAwayWe loved our stay here. Despite the heat wave, we were able to hike all around Sedona in the mornings and come back and relax in this perfect house all afternoon. Location is great and house was extremely well kept. Back yard view is so perfect it almost looks fake. Owner of property was very attentive to an issue that arose and handled it as quickly as he could. Would definitely recommend staying here!!
par un voyageur
Perfectly located, great space
Publié le 23 juin 2023 sur HomeAwayThe space was as described. Located so conveniently, and that night sky.... whoa, stinning. We would definitely go back. Great Sedona vacation spot!
